The number of phone calls this company has made trying to get me to come in to do my taxes with them again this year is bordering on harassment. Every time I try to tell them this, they hang up on me like I'm the problem. I will do my taxes through TurboTax like I have every year other than the one I sold a house and needed actual professional advice. read more

Made an appointment for 10am. Sitting here with my husband at 11:21 listening to couples fight about finances in the back. Probably don't make an appointment here if you have any other plans for the day. Also, only toilet is clogged and we both have to go bad. read more

I told them I had a 1099 and investment income, I was quoted $155. When they finished - $439 (plus $1,000 for federal). I barely made that last year. Plus my name was misspelled, and my SS# was wrong. I like to pay my quoted amount with accurate information on my name and SS#. read more

Terrible service and never open. I filed in February and haven't received my tax return yet. 20 offices and not 1 can help. PITIFUL....

As a self-employed, 1099 taxpayer, I know my taxes are complicated. This is why I chose to have help with my return this year. However, I cannot express how angry and ashamed I am for using this service. Here's the good: the employee who helped us, Alina, while very slow, was kind, honest, and thorough. However it took us two 2.5 hour visits to complete our return. In the end, she showed us the fees charged by H&R Block, Unbeknownst to me, they charge for EVERY single deduction you list. In the end, I owed the government about $500 in taxes, and H&R Block about $700 in fees. I am embarrassed that I fell prey to such a scam, and trusted this organization to help with taxes. I highly recommend that you spread the word about their abusive fees, and discourage anyone from using this service. read more

Our my specialist was Thad Jones. I had just started driving for Lyft. I tried to do my taxes on my PC but was not confident. I thought I would owe about $1900. But I actually got about $1900 refund and someback from VA. I used standard deductions. The cost was $450 but well worth it. Mr. Jones did our taxes in about a half hour to 45 minutes. You may not have such results but I felt the IRS would not find any mistakes. read more

Thad Jones brook rd DONT GO! Almost got scammed out my life. Then said "I wish I could help you". Do NOT go to any H&R Block drive time etc they are they to take advantage of PREY and if you already walked in H&R Block they already got you and will calculate you owing WAY MORE then you could imagine. THAD JONES STAY AWAY. REMEMBER THE NAME read more