I have been going for years. I have always been a believer in letting a professional prepare your taxes. My mother-in-law hadn't filed her taxes in three years. H&R Block and my tax professional, Kwame Daily, helped me get every deduction that she was entitled to. They take the time to listen and explain any questions you may have. They offer both online and in-office tax preparation. They also offer peace of mind insurance and guarantee that you will receive the maximum refund. I highly recommend them. Check their website for discounts and referral bonuses. read more

See all

India was very efficient and helpful. She helped us get a bigger refund than we thought we would get

Jell did a great job am new to the state she handled everything better then I expected she was great I would recommend her to everyone I know read more

Thank you Cathy for your patience and knowledge today! I will see you next year! read more

I purchased the HR Block Deluxe + State and received an email to download it. My email never came so I have been trying to Get Them to send me another email for the last 2 weeks but got nothing. I have sent emails and called waiting on the phone for almost 2 hours. I finally spoke to someone in customer service and they assured me they would send me an email but nothing came for over a week now! I am really angry about this! read more

Precursor: In the past, companies have had issues with direct deposit with my bank, Suntrust. I'm not sure why, but it's an on and off issue I have experienced for the last 10 years. Last year I filed my taxes with H&R Block and had no problem with the direct deposit, so I figured this year would be fine as well. It costs $30 but it seemed easier for some reason than just waiting for a paper check. Not sure why, but i paid it. Well, this year was a no-go for direct deposit. H&R Block mailed my check to my house. Not a huge deal, kind of annoying that they didn't refund my $30 direct deposit fee. The best part is that H&R Block was supposed to pay my state taxes out of my federal returns, but because of this direct deposit issue, the payment was returned and I was issued a $25 fee from the state of GA.. So now I'm up to a total of $55 in the garbage. Yeah, maybe it's my fault for thinking direct deposit would be the best option, but I'm leaving a bad review for H&R Block because the least they could do is refund my $30 dollars that didn't even get used... and maybe not try to pay the state of GA out of an account they don't even know if they have access to or not. Other than that, 2 stars. Website's pretty easy to navigate so that's worth something. read more

Never did I expect to leave a review for a place that did my taxes but I felt compelled to. This was my first time to this office and my taxes were a little complicated this year. Martelle was my advisor and put me right at ease. She was very professional and helpful. I will be back! read more

Let me be clear this poor review is 100% about price. $645.00 to do what is mostly done by software and took barely 1 hour is excessive and ridiculous. I will be going elsewhere next year. read more

Literally the worst H&R Block ever. I have been going to HR Block for 10 years. I went to this HR Block and met with Stuart who did my taxes in 15 minutes, which is great, unless you have questions along the way. He shut me up every single time that I had a question. I had 3 different forms to take into account, with questions that accompanied each form, and he neglected to provide any help. At the end, I concluded by saying, "That was fast" and he said "Well, that's what happens when you are good". All that for $340. As a "Professional" you are entitled to deliver quality service whilst providing education when your client asks for it. Will never return to an HR Block againn. read more

My first time at H&R Block and Stuart got my taxes done faster than jimmy johns makes a sandwich. I was In and out in 15 minutes and I will be back next year. He even advised me on how to avoid common mistakes relateincome withholding percentages that can result in an amount owed when taxes are filed. Thanks, Stuart! read more

I am currently living outside the US (Japan) and so I got an extension (October 15th, 2018) to file my taxes to give myself some extra time to get everything organized. I had a family member reach out to H&R block (super expensive for me to call from here) to see if they could help me file my taxes from overseas and they said they would have someone email me to begin the process. About a week went by and I finally received an email from William Hemminghaus (william.hemminghaus@tax.hrblock.com). William let me know that he had heard about my situation and told me to send him a "W-2 health coverage info, etc." (I have no idea what "etc." entails for tax documents guy, that's why I am trying to use your service) I emailed him back right away letting him know I am working in a foreign country which is why I would not have a W-2 and that I was eager to get this taken care of as soon as possible as the deadline was just a couple weeks away. I waited about 5 days or so for a reply and sent a follow up email letting him know that my extension deadline was approaching and asked him to please email me back and let me know if he is interested in working with me so I could try and make other arrangements if needed. No reply to this email as well. I had my family member contact H&R block again and they told her that "they are working on my case" which was strange as I had not even answered a single question yet or gotten anything more than a "Send me a w-2, healthcare info, etc." from Mr. Hemminghaus. My extension deadline is tomorrow and I have still to hear back from William Hemminghaus. I am really disappointed as I have used H&R block every year since I started filing taxes (except 1) and it has always been a pleasant experience. I feel that as a customer I have been completely ignored. I wish there was a way to have someone reach out to William Hemminghaus and correct this type of customer treatment in the future. I realize my case is somewhat unique as I am filing from outside the country and I would have totally respected an email letting me know that H&R block and/or William was not interested or able to take on my case, but to just ignore the emails for over 2 weeks knowing that the extension deadline is 17 days away (from initial contact) is just horrible customer service. I ended up just having to file via Turbo Tax.. read more

Been getting my taxes done here for three years now and it just keeps getting better. This year I uploaded my documents to my "myblock" account and I didn't even have to go in. What a timesaver!!! Not that I don't enjoy seeing my tax preparer, Martelle. She's great. But this year it worked out better to simply upload the info and then sign online. Too easy. I love it!! read more

I've been getting my taxes done by Lisa at this branch for two years (about to be three) and I've been nothing but pleased with the experience. It's a seamless process. I call and make an appointment, see Lisa and she goes through my taxes item by item. I've received a decent refund each year and Lisa is super friendly throughout the whole experience. They are pretty competitive pricing wise and I'd say pretty cheap. Taxes are about as exciting as watching paint dry but at least I know that by going to this branch I am going to be in and out before I can feel too much misery! So friends, hopefully this review will help you as tax season approaches. read more

I strongly suggest that any individual that uses this location is aware that pricing is fluid and nebulous. Even when you ask specific questions regarding pricing, you get double speak, vague responses and a surprise at the end. Trust is so important in a service such as this and this location has absolutely obliterated that trust. The manner and nature of their response has added even more to the loss of trust. Frankly... I'll never use them again. "Caveat emptor... Let the buyer beware." read more

My tax accountant retired and I had to find a replacement fast. I called H&R block and had an appointment with Jill. Jill was very patient with me and my receipts. She was very professional and courteous. She checked and doubled check my return and answered all my questions. I would highly recommend Jill. I gave 4 stars because it is pricey. My return ended costing me $272.00! Ouch! read more

I have been visiting this branch of H&R block for about 5 years now - the last 3 in particular have been very informative and convenient for me with Stuart Kramer - he went above and beyond in helping me understand how to manage my different stock awards, job transitions and other disruptions from the normal tax return, as well as helped me with understanding tax credits for schools. I have had at least 2 1-hour sessions with Stuart every year and always learned something from the experience. While working with the pros on your taxes can cost you some money, with folks like Stuart, it helps to know you are saving a lot of your time, getting the return done right AND learning a lot about the different ways our complex taxation system works. read more

i love taxes! i love driving on paved roads, police officers, sturdy bridges, firefighters, teachers. i just hate knowing that most of my taxes are going to places i'd probably rather not know about. due to living and working in more than 3 states this year, with a few properties involved, i opted to have some help with my taxes this year. it was painless and basically all i had to do was say "yup" or "nope" most of the time. my preparer was very professional and pleasant and had me out of there in about 45 minutes! my only gripe was the appt time....i had to wait 30 minutes after my scheduled appt because the lady she was helping wouldn't shut her yapper....ev en more pleased to have a super polite and professional tax preparer! read more

Amazing! Not only did Lisa Muhn do an amazing job with my taxes both from this past year but previous returns that I found and brought in. She was quick, friendly, and put my anxiety at total ease. I will definitely be back next year to see Lisa!!!! read more

Overall, I am satisfied with the results of my taxes. I think that the process my have been a little prolonged, but all in all, I am happy. I got a decent return back, and the fee to have my taxes done was reasonable. Usually my father just helps me get my taxes done, but I think that I will be returning here in future years! read more

Horrible. Save yourself the aggravation and go to a real CPA. I got completely ripped off. Paid $240 for ONE W2!! And wasn't told until my taxes were done and filed. Called corporate and told to pretty pound sand and got hung up on. Crappy service horrid pricing. Tacky all the way around. That's what you get for going to the K Mart of "CPA's" if you can even call them that. Steer clear of this one... read more

Love this office and Mr. Kramer is the best ! Four years with them !

Harry O'Keefe was invaluable in my dealings with the IRS. I could not have gone through this ordeal without his expertise and support and persistence! I will be a return client next year. read more