I was impressed by the reviews so I called and left a message to set an appointment to complete my…read more2025 tax return. More than a week has passed without a call back. In the meanwhile I've completed and filed my return with an expert from Turbo Tax. Cost: $150. I recommend Turbo Tax

5 Stars - Absolutely Outstanding Tax Help!…read more I cannot recommend Robyn enough! I went to her with a nightmare situation: TurboTax had me owing $7,300 to the IRS. Robyn took one look, rolled up her sleeves, and worked tirelessly until that number dropped all the way down to $114. I left her a message on a Sunday, and by Monday at 3:30 I was sitting in her office. She stayed with me straight through until 8:30 that night, even during a monsoon storm outside, never once losing her patience or showing frustration, even though my file was a complete mess thanks to TurboTax. Yes, it cost me $850 to have her fix everything (on top of the $350 I had already wasted on TurboTax), but I would pay her fee a hundred times over before I'd ever give the IRS $7,300. Robyn is worth every penny. Her professionalism, dedication, and kindness blew me away. TurboTax will never advise you, correct you, or fight for you the way Robyn will. It was an expensive lesson, but one I'm glad I learned--because I've now found the person I trust with my taxes. I'll be filing my 2014 return with her next week, and I know I'll be in good hands. If you want someone who truly cares and goes above and beyond, call Robyn. She's a lifesaver!

Thanks for the great service! Payal was always available for contact and very friendly throughout…read morethe process. She walked me through my complicated two-state tax filing and explained it to me very well. Highly recommend.

Payal is a very good . She takes care of customers very wellread more

I had an exceptional experience with Khristina, and I will continue to work with her in the future…read more She completed the work fast, answered all of my questions, and was very responsive. I would recommend her to anyone.

2nd year of using Kristina and her team for my taxes. Worth every penny, and since they saved me a…read morelot of those my appreciation is double. Thank you again you guys!

If I could give zero stars, I would. Avoid this accountant at all costs…read more My family hired William Mease of Master Accounting and Tax Service to help with my elderly mother's taxes. She is in her 70s, has dementia, and needed a professional who could patiently and competently navigate the process. Instead, we encountered an accountant who was lazy, dismissive, and shockingly unprofessional. From the very beginning, Bill failed to read or absorb the information I provided, forcing me to repeat myself multiple times. Rather than listening or problem-solving, he fired back condescending emails filled with attitude. At one point, when pressed for guidance, his response was: "There is nothing further I can do for you. You will need to find a tax preparer that doesn't know what they are doing in order to get the return filed. Good luck!" That's right -- instead of doing his job, he essentially told my family to go hire someone "who doesn't know what they are doing" if we wanted the return completed. What kind of professional speaks to clients like this? This wasn't a one-off slip in tone -- it was a pattern of arrogance, laziness, and outright neglect. Bill showed zero compassion for my mother's condition, no willingness to problem-solve, and no respect for our time or circumstances. He seemed more interested in blaming us than actually providing solutions. An accountant's role is to help clients through complicated situations, not abandon them when things aren't simple. Bill made it clear that he doesn't have the patience, professionalism, or empathy to handle real-world clients with real-world challenges. Prospective clients: take this review as a warning. If you entrust your sensitive financial matters to William Mease, expect rudeness, blame-shifting, and zero accountability. There are plenty of capable, compassionate accountants in Arizona -- do not waste your time or money here. EDIT: I appreciate that Mr. Mease took the time to respond, but notice what he doesn't do: he never denies sending the unprofessional tirades I quoted above, including telling my family to "find a tax preparer that doesn't know what they are doing" and ending with "good luck!" That's because he did say them, in writing, and his response here conveniently sidesteps his own words and tone. Throughout this entire process, my messages to him were cordial and respectful, even as I had to repeat myself multiple times. His replies, on the other hand, were consistently dismissive, combative, and unhelpful. The problem wasn't that he insisted on accurate information -- any competent accountant should. The problem was his failure to communicate, failure to read the documents provided, and his repeated choice to lash out with condescending emails instead of guiding us toward solutions. Professionalism isn't just about refusing to "compromise integrity." It's also about having the patience, empathy, and communication skills to work with clients in difficult situations. Bill demonstrated none of these qualities. His responses showed the emotional intelligence of a toddler -- reactive, defensive, and incapable of constructive dialogue. So yes, I absolutely stand by my original review: if you're looking for a professional who will handle your financial matters with competence and respect, look elsewhere.

I had a nightmare of an experience with a different tax service that wouldn't answer my phone calls…read moreonce I dropped off my tax documents in March and waited until the last minute to file and fired me as a client the day of April 18th even though they promised to file an extension if it was needed...leaving me without my original documents and nothing done the day everything was due. Luckily I had made physical copies before dropping off my documents to that other service and I found these guys on Yelp. Evelyn was very friendly and booked me an appointment right away and offered their help to file an extension and prepare my taxes at a later date. Bill saw me in person hours later to explain everything and what to expect. When he saw how simple my filing was he offered to do it right then and there so it would all be resolved. Despite hitting a few roadblocks with getting all the information needed from me, he patiently helped me figure it all out and ended up getting it all filed. After a horrific experience elsewhere and this office's kind and quick service, I will be returning here in the future. Instead of being insulted and ignored, I was treated with kindness and respect even though I am not a big money account. Bill managed to do in an hour what my last Tax Service couldn't get done in a whole month. Thank you!!!!!

Found this man on yelp for my daughter, who just relocated to Arizona. His good reviews are…read moreaccurate and he was able to navigate a complex tax situation and provide alot of info ending in a great tax return. Seemless and easy. Highly recommend.

Called to seek a consultation and the woman who I spoke to was incredibly short and not helpful…read more Immediately being rude and saying "we are full up" is just bad manners. I will be seeking tax services elsewhere. "True" customer or not. The level of customer service was not great and as a result turns potential clients away. First impressions are important.

Our family has had nothing but positive experiences working with Corina of Keen Financial Solutions…read moreover the years. Most recently, Corina helped with the financing of our second home, and we couldn't be more impressed with the service provided. From start to finish, she was incredibly knowledgeable and attentive, ensuring that we were in the best possible position to secure a great rate. Not only that, she has been a great resource for any financial questions we have including taxes, credit card debt, maintaining a budget, etc. If you're looking for a dedicated and skilled professional to handle your mortgage and financial needs, I highly recommend Corina with Keen Financial Solutions. Her commitment to finding the best solutions truly sets her apart!

If you want someone on your side who has your best interest at heart look no further. Even with…read morelife getting in the way we were still able to get my house out in my name no matter the hurdle. If you want someone who honestly has your best interest at heart look no further. I know that Im going to continue to use them, so you should too!

The accountant completed my business taxes adequately, but lacked enthusiasm and personal touch…read more There was a noticeable absence of interest in discussing tax planning for upcoming years. Overall, the tax service was average. Unfortunately, the follow-up communication was subpar as there has been a lack of response to multiple emails and calls.

I have been using Tax Express for several years now. There are not enough words to describe how…read morefantastic this company is. Gaelen is knowledgeable and efficient. Bentley is absolutely WONDERFUL. He goes above and beyond to communicate, understand, and advise. At the end of the day you feel more like a friend then just a client. I have referred many friends and family members to Tax Express and will continue to do so. Thank you Gaelen and Bentley for all you do. Your work ethic, punctuality and excellent communication is always appreciated.

These guys have been doing my taxes since 2017. I've seen them grow and move to a bigger space-I…read morewas happy to see that I've always had the best service really 10 one service and they really care about pleasing their clients I've highly recommended them to personal friends in the past, so I'm very happy to give them a great review for the work they do Give them a try I think you'll be happy and their prices are good to !

This tax firm was recommended to me on Nextdoor. Derek was…read moreprofessional, knowledgeable and met me at a time that was convenient for me. The service I received was excellent and my taxes were prepared quickly. I will be using ETA for all my tax needs, so happy I found a quality, fair and trustworthy tax accounting firm. Highly recommend ETA for business and personal tax help.

I would give this business zero stars if possible. Jessica has been so unprofessional. Lacks…read morecommunication quick to take your money, but can't return a phone call or an email. Has filed our taxes late due to her being behind which caused a $1500 IRS fee. Was told she was going to pay this fee and she has been ghosting not only us but the IRS and now we have been sent to collections. I wouldn't trust her to manage monopoly money.

I was told one price over the phone and that was not what I was charged at the end of my taxes it…read morewas $50 more. I was not impressed.

We worked with Diane and she was so nice and helpful! We tried to do our taxes online and it said…read morewe would owe money to the state. Diane worked some sort of magic to help us get a refund!! She really went above and beyond

I hate taxes, I really do. Nothing frustrates me more. The onset of April 15th makes me breakout…read morein hives and start twitching. So, I finally got around to doing my taxes this past weekend. I've dealt with H&R Block before, but not this specific location. I called them on Thursday to set up an appointment for the weekend, and the lady that I spoke with was friendly and helpful. I asked her about dropping off my taxes before hand so that way when I came in I could save some time. She told me that I could do that, and to download the early dropoff form off the website to get it started. So, Thursday night I drop of my W-2's and forms at this location, and go about my business. I had an appt on Sunday with a tax advisor. So, I show up on Sunday, and theres like 2 people there, both of which were H&R staff members. I talked to the guy at the desk (who ended up being my advisor) and told him I was there to do my taxes and that I had an appointment. Here is where I get mad. He couldnt find my forms!! OMG. He ended up spending 15 minutes looking for my paperwork. He even called the receptionist at home to see if she knew where they were! I was SO upset! OMG its 2 weeks until tax day, and of all people to lose my paperwork, it was the tax preparer?? What the hell is going on here? At one point, he had the receptionist lady on speaker who told him to "get my phone # and I'll call her back tomorrow." NO! I need this done now! My paperwork is IN HERE somewhere! Finally, the tax guy came to me after he was done on the phone and said he couldnt find my paperwork. My blood pressure was so high at this point, and I was really upset. I told him that he HAS to find my paperwork, and I need this done today. He ended up finding it, thank goodness, but I was still upset. The tax guy told me to come back in an hour and my stuff should be done. I went and ran a quick errand, and came back like an hour later. Fortunately, my taxes were done, and my stress was substantially reduced. I will say, he did apologize for the error which I appriciated. *NOTE! , Even though I was really unhappy with this specific location losing my paperwork, I will not hold it against H&R Block as a whole. I just will NOT be returning to this location or tax advisor in the future. I was thuroughly disappointed with the whole thing, but he did apologize and find my paperwork.*