Wow! Charles Grass is unbelievably unscrupulous. Worse yet, he bullies and discriminates against…read moregood people such as women, colored people, and the disabled. Upon first meeting, he misrepresented himself and his fraudulent services. I should have seen the red flags from the beginning when he spoke rather condescendingly to me. I'm a disabled man so I missed many other initial cues. He took advantage of me as a disabled person. That's discrimination. My sister, who had used him separately, had also been swindled by this man. She too had spoken about his condescending manner. Again, this is bigotry. To our detriment, we trusted him with basic taxes. Keep in mind that I said "basic". What a huge mistake. He "nickel and dimed" us with many unauthorized charges. This "nickel and diming" added up to be in the thousands of dollars. He hadn't attempted any communication during this process. When done, his charge was in the thousands of dollars. He charged more for swindling me than I saved in taxes. This is either bigotry or gross incompetence. Either way, it's unacceptable. When I confronted him over the phone, all he had was a pile of excuses a mile high. He then resorted to verbal bullying and condescension. Can you believe that. Mr Grass resorted to bullying a disabled man when confronted with his fraud. This man is incompetent and a bigot. I cannot recommend this crook for any reason.

UPDATE APRIL 23, 2023:…read more BETTER LATE THAN NEVER/ SELF-EMPLOYMENT SHAFT In my original review, I said "more on that later" re: my original estimate for my 2018 taxes being $1580, but the actual damage was $655 ($925 less!). I failed to say that that's because I had no more "self-employed" paper route. (side note: newspaper delivery is still legally classified as "self-employment", but it's actually "employee without employee rights") The point is, if you are self-employed, the tax prep fee is going to be higher. INVESTMENTS ALSO WILL DING YA In this update, I would like to say that my 2019 tax prep fee was $885. The $230 uptick in fees(from $655 in 2018) was probably because that was the year I did my first investment rollover. If you have investments (IRAs, annuities, 401ks,etc.), your tax prep fee will be higher for that as well (especially if you have a slush fund...;). Therefore pay no attention to these outfits that offer to do your taxes for "free." That's only for people with simple tax returns with no self-employment, no investments, no property holdings, or any other complicated financial scenario that could give your accountant headaches! DID COVID "STAY HOME" ORDER GIVE PEOPLE TIME TO DO THEIR OWN TAXES? My 2020 tax prep fee went down again to $540 (a $345 downtick from 2019) possibly related to the initial two week COVID-19 WA state "stay home" order from March 23, 2020, which was extended to May 31, 2020. The 2021 fee was an identical $540 (COVID lag?) But starting this year with the 2022 taxes the tax prep package recommended sending in 1/2 the amount I paid for the 2021 taxes ($540/2 = $270) as an advance deposit. So I sent them the $270 deposit. But when the taxes were ready, I looked at my 2022 printed copy, which showed their fee charges failed to take into account the $270 deposit I already paid. They corrected that when I brought it to their attention. But the total fee still owing was $405. So $405 plus $270 already paid = $675. Why the $135 uptick from the $540 charged in 2021 and 2020? I was told that that their rates were going up. Perhaps the somewhat improved economy since 2020 took away the luxury of time at home to do one's own taxes, and instead allow people the luxury of paying accountants to do their taxes.

I called CPA Solutions and talked to Brent about my tax situation. He was able to give me some…read moregreat advice. I would highly recommend them

I called with a question on my personal taxes. Brent gave me two detailed options over the phone…read more No pressure at all.

They are not accepting new clients and not interested in contacting you when they are going to…read moreaccept new clients. I would recommend you post this information clearly on your website so you don't waste peoples time.

The accountants are great I have been using them for over 10 years but the front desk lady is…read morealways rude, disrespectful, unhelpful, and ignores things like send me only paper invoices when asked, and seems to have a big chip on her shoulders. I even took her flowers one year and she was rude about that too. I always try to be organized so they don't have extra work but communication through the front desk is torture

I came to this location 4 times. I had problems with my taxes & I didn't know where to start &…read morewhere to solve my problem. I finally came to this location and the only female who helped me was Ms. Black she helped me with my problem in a really nice way. I really appreciate it, Ms. Black.

Believe it or not I had a great experience dealing with the Internal Revenue Services here in…read moreSeattle. It had been my first time ever going down to the federal building, let alone dealing with the federal government and to my surprise everyone was quite friendly and helpful. The lady who's counter I approached went on telling me that the IRS office only seen people whom have appointments. I told her I did not have an appointment, her reply was "today is your lucky day, we had two Cancellations." After that she gave me an appointment on spot. I truly felt proud to be American that day

I engaged Dimov tax for my 2025 taxes. Fantastic experience! The team made the entire 2025 tax…read morereturn process seamless, and efficient. They were professional, responsive, and extremely knowledgeable. What really stood out was their attention to detail and commitment to client service--every concern was addressed promptly. If you're looking for a reliable, trustworthy, and top-tier tax company, I highly recommend them. I'll definitely be returning next year

UPDATE: My accountant, Scherie, reached out to set up a call and get my questions answered, so I…read moremay update the rating later on. She apologized for the poor communication, which I appreciate--though I'm not sure why the administrative assistant (whose role I assume is to communicate/schedule on behalf of the accountant) is less communicative than the accountant herself? They are very responsive when trying to get your business, but as soon as you pay they disappear off the face of the earth. I have no idea what the status of my tax return is, nor whether the proper returns were even filed. One of the state tax departments reached out to me asking me to pay more and Dimov tax will not even confirm whether they filed that return, nor advise me on what should be done. The "administrative assistant" assigned to my case has not responded to my emails for a week, and when I try to call her it instantly gets sent to voicemail. I'm not sure what kind of people get 5-star treatment here, but it's certainly not everyone. In the past, we've also tried to schedule calls due to difficulty communicating and getting answers over emails, but the staff made it extremely difficult to do so, asked for what our questions were over email, and then gave non-answers to the questions and cancelled the meeting saying that the questions were already answered. I wanted to give the benefit of the doubt that it was peak tax season when we reached out and hence we had difficulty reaching them, but the pattern is very clear: when they want payment, they will respond; after payment is given, service drops to almost zero. I would highly advise you to stay away from this business.

If there's a zero rating, that would be my rating because they didn't know what they were doing,…read moreespecially that one guy named Marco or Mario. Before I set this appointment up, I specifically asked for an experienced tax preparer and he was totally inexperienced. They don't try enough to help the filer by asking for donations made from the tax year to help our tax situation, so it was a disadvantageous for the filer. I would've done a better job filing for my tax returns by just using TurboTax. This is my first and last time that I'll be going to a Jackson Hewitt tax preparer in my lifetime.

Lisa was very informed of the tax laws and spent about 3 hours with me, She did such a great job,…read moreand I'm very happy with her work. I plan to have her do my taxes from now on in the years ahead. I will now be recommending her to anyone who asks me if I know a good tax accountant, I couldn't be more thankful for all of her great work.

Mr. Mason got my other half and I in same day / last minute! Was fast, kind, and fair priced. I…read morefeel confident that my taxes were done correct and he had a thoughtful answer to all my silly tax questions! Haha! Would definitely recommend. Thank you!!

Last year Kevin did our tax for first time and it was very easy and smooth. Last December he…read moreemailed me a new Tax Organizer to upload our tax info and I punted/did nothing for 7 months, until the deadline is only 10 days away... No problem he did our tax in a few days and made a save - with a pleasant tax refund to come too!

We needed a 1099 form in the off-season and we needed it quick! Though it was late in the day, we…read morewere in a pinch and John stayed after hours to help us out! We are so greatful!

Did not have a good expierience. They are hard t get a hold off and had me running after them…read more Messed up my taxes and never apologized for their mistake.