I've been going to Masters Tax Service for years. Janelle and Richard have always been great. They…read moreare prompt and very reasonably priced. I would highly recommend them to anyone! Thanks

Called in February looking for a new tax preparer and to talk about future investing. The…read morereceptionist basically laughed and said it was their busy season. She said she would call back then never did. So, I guess if you wanted to be treated rudely , give them a call?

Has been our account for over 30 years. Personable.Reliable and honest answers to any questions. Is…read moretrustworthy too.

There are a lot of CPAs in town so why this one? They are…read morethorough, fair, educated, prepared and take the time to walk you through your taxes. I would not hesitate to send any one to them for assistance. Don't hesitate. Go to them for your taxes

Gail Cardaropoli has done a great job with my taxes for the past 10 years. We have had some…read morecomplicated issues in the past few years. We have had two businesses (one a corporation, one a sole proprietor), plus employment income, SS income and the fact that we own rental property in another state. Gail has saved us money by guiding us through the proper way to pay our Federal and multi-state taxes so that we don't have any surprises and get a refund. ( Which you can choose to put toward your next years' taxes or have direct deposited) In addition, I live across the country, on the East coast and have no problems communicating or sharing tax documents via email or snail mail. Gail does a superb job and I am so lucky to have her as my tax professional!!

I have to say that Gail Cardaropoli came to my rescue when I was in the predicament of my husband's…read morepassing away. I was devastated. He and I were longtime business partners, and he did all of the bookkeeping and bills. I could not make heads or tails of most everything. Later, with her amazing patience, she managed to decipher an extremely complicated system enough for me to file my taxes correctly despite my complete confusion (I was a true basket case). My CPA said that, wow, we had done a really great job! Gail taught me to a much simpler method of record keeping--so logical that I'm actually proud of myself now filing my receipts regularly in a far easier system. Compared to before Gail's intervention and the torture of that tough year, I now actually look forward to dealing with the bookkeeping and tax filing this year, believe it or not. I have a sense of confidence and peace of mind now. That's worth a lot! No way could I have done a fraction of this without Gail Cardaropoli and her amazing dedication and patience with me. She's business-like and compassionate at the same time. I highly recommend her. THANK-YOU, GAIL!!! I owe you big time! Nancy Chien-Eriksen, Petaluma, CA

I was referred to Avior Wealth in Plano TX by a reliable source. From the very onset, I…read moreencountered issues with errors their office made. There were two serious errors within the first 90 days. First, they incorrectly invoiced me for a monthly advisory fee when it shouldve been monthly. Since they require payment by ACH, My bank account was debited for duplcate payments. It created inconvenience and time consuming efforts to correct. Next, my advisor made changes to my contributions on my Fidelity account. Due to his error, I did not receive my payroll deposit from my employer. After contacting my employer, I learned my entire payroll had been desposited into my Fidelity account. Fidelity was quick to correct my contributions but I was still left without a paycheck. I withdrew money from my retirement account to cover my bills but this has tax implications I did not need nor anticipate and all created by the financial advisor. I have since entered into a new relationship with a local Fidelity advisor. I have requested a refund of my advisory fee from Avior but have not received. Not only did they not provide the promised services, they created an abundance of inconveniece and a new tax liability next tax day. Shortly after these errors I received an email from Avior advising me the financial advisor was no longer with the company.

From the very start this company had very poor communication. This is ultimately where things…read morefailed. I patronized this company because my brother and sister in law highly recommended them and have had them file their taxes for years, sadly our one and only experience left many things left to be explained and understood. I provided them 1 email address and they couldn't even get that right. Bottom line I suggest using another organization.

First appointment with Jack he was 40 minutes late. He was supposed to send me a Client Organizer…read moreto help me get all my tax information together - never received it. Called to set up an appointment to get my taxes done - Jack said he didn't have an office and that he worked out of his house. I told him I had already been to his office. We set up an appointment for him to do my taxes on 3/25/22. I went to his office and waited outside for a half hour and again he was a no show. I left two phone messages asking him to call me. Never received a return call. Now I have to scramble to find someone to do my taxes - I'm not very happy with Jack at this point.

Jack Ding is an amazing Tax Professional with the patience of a Saint. I had been trying help my…read moreMother with her taxes for years but to no avail and she was in all kinds of trouble with the IRS. She is 76 and things like taxes overwhelm and confuse her, so we went to Mr. Ding for help. He took the jumble of tax information my Mother gave him and helped us not only negotiate a deal with the IRS but also explained everything to my Mother in simple easy to understand terms. Over the past three years Mom has paid all her back taxes and now actually gets a tax return! Instead of tax time being a nightmare for Mom she now looks forward to a nice tax return! Thanks Mr. Ding! PS: Mr Ding now does taxes for me and my daughter too!

I had the same accountant/tax preparer for almost 50 years until he retired last year. After…read moreresearching tax preparers near me, I decided on MM Tax Preparers in Pinole. I feel very lucky to have found them. My tax preparer there was Ana Cardona. I was very impressed with the process they have there and especially Ana. She was very precise as well very knowledgeable about tax preparation. I learned things about my tax return that I had never known before. She answered all of my questions as well as going over my finished tax return with much detail. I brought all of the paperwork needed and we went over our tax return, line by line. What was also very impressive, after she entered my information into their tax program, we were able to complete the process right there and was told that our return would be submitted electronically that day. As our yearly tax refund is an important part of our yearly budgeting, to do this process so quickly was very unexpected and helpful. I would feel good about recommending MM Tax Preparers and, especially, Ana.

I normally do my own taxes however I needed a tax amendment and I wasn't sure how to add the…read moreadditional form, so I looked for tax professionals in my area and saw that this one was rated 5.0 so I gave Mauricio a try. I came in for my appointment at 2pm and even though he saw me, he kept talking on the phone for another 20 min!! How RUDE! Finally after waiting on him he called me to his desk but gave me a BUNCH of WRONG information and how I'm going to owe taxes etc when I knew that was incorrect, he proceeded to act like he was in a rush and trying to get rid of me!! I had to open my phone and show him my research on HOW TO FILE THE ADDITIONAL FORM! What's up with that!??? You're supposed to be the tax professional!! After I told him how it should be filed, he said that will be $400 after his employee Daisy had quoted me $300-350 which is still WAY too HIGH! I was SO MAD AND FELT ABSOLUTELY NO CONFIDENCE IN THIS MAN, so I decided to bring my husband with me when it was time to pick up my amended taxes. When Mauricio saw me come in with my husband, he IMMEDIATELY jumped up from his desk even though he was sitting with 2 clients and spoke to me like he was this nice professional!! WOW!! So that's how he treats women huh?!! I paid with my CC and got charged an additional 4% ($14)!! Highway Robbery!! I called later and asked to speak with him (because obviously I wasn't happy with my experience with him) and I was told he still had clients but that he would call me right back. The office closed for the day and I got no call back. So now here is your review Mauricio. You need to do better with your customer service and read up on what you should already know! Lastly stop trying to cheat people out of their money! After this horrible experience, I DO NOT RECOMMEND THIS PLACE!

I feel so fortunate to have reached out and been able to get a free consult from Bluestone…read moreFaircloth in Olson, LLP . Jacob Faircloth was available to answer all of my questions in a friendly and supportive manner . I don't know what I would have done without this expert legal advice . I highly recommend using this amazing team of lawyers for your unique legal challenges. We have been through our Chapter 7 with Bluestone, Faircloth, and Olsen, LLP and it was truly a breeze. Many thanks to Jacob Faircloth for his excellent service! We are so grateful to you!

Jacob Bluestone researched my problem and found an attorney in Delaware where the bankruptcy…read moreChapter 11 happened with Sunpower, my solar company who owes me money. I am working with that attorney now.

Jon Newton is the worst tax person l've ever worked with. He cost me thousands of dollars in…read morepenalties by filing my taxes late , ruined my lifetime excellent credit rating by not responding and IRS sending me to collections. then ghosted me , like many others have said . I cannot even get any of my records from him . He is irresponsible! Avoid at all costs!

I was a small business client of the senior Erland Stenberg for many years and was pleased with his…read morediligence and accuracy. He retired and the business went to his son Steven Stenberg for a few years, who I did not have the pleasure of working with. Their employee Jon Newton bought the business and was initially helpful, requiring a substantial up-front fee to bring my tardy returns current. He later ghosted me consistent with the 2024 review by others, breaking appointments, not returning calls, not responding to emails. It appears that he is/was a 1-person office, relying on offshoring his work load, a possible problem for complicated accounts. Note that the positive reviews are in the past Stenberg era, not the present. Based on observed performance I would recommend avoiding Mr. Newton at all costs.