First appointment with Jack he was 40 minutes late. He was supposed to send me a Client Organizer…read moreto help me get all my tax information together - never received it. Called to set up an appointment to get my taxes done - Jack said he didn't have an office and that he worked out of his house. I told him I had already been to his office. We set up an appointment for him to do my taxes on 3/25/22. I went to his office and waited outside for a half hour and again he was a no show. I left two phone messages asking him to call me. Never received a return call. Now I have to scramble to find someone to do my taxes - I'm not very happy with Jack at this point.

Jack Ding is an amazing Tax Professional with the patience of a Saint. I had been trying help my…read moreMother with her taxes for years but to no avail and she was in all kinds of trouble with the IRS. She is 76 and things like taxes overwhelm and confuse her, so we went to Mr. Ding for help. He took the jumble of tax information my Mother gave him and helped us not only negotiate a deal with the IRS but also explained everything to my Mother in simple easy to understand terms. Over the past three years Mom has paid all her back taxes and now actually gets a tax return! Instead of tax time being a nightmare for Mom she now looks forward to a nice tax return! Thanks Mr. Ding! PS: Mr Ding now does taxes for me and my daughter too!

I started working with Jeff and his team back in the early 2000s. I continue to work with him even…read morethough I have moved to Oregon. He is responsive to all my questions, and has helped me with my sometimes complex tax returns (self-employed plus rental property and primary home ownership). I cannot say enough positive about him (and Peggie!).

I have been going to Jeff for over 30 years. This guy knows his stuff. He's straight talking and…read moreknows the tax laws. He stays updated with the IRS changes and utilizes them to your benefit. His staff is excellent, especially Peggy. We have been known to be a "little late" in filing our taxes - (life happens) god bless Peggy! Jeff's dog is a sweetheart, and a standard fixture in the office. I couldn't recommend he and his staff more!!

Hi, Update: I live in Sonoma and learned from the…read more The Board of Accountancy say's that Ray's license expired in June 2023. As I said, he completed my taxes on paper, OR SOMEONE DID, but they were not turned in to the IRS. I still can't believe this happened. Something is going on.

Have been using Ray for 12 years, and never had any issues. But the last 3 years have been a…read morenightmare. No communications sent all paperwork to him in beginning of March. Has completely ghosted us. Left 100 messages sent several E-mails and text him. no response.

Waited a month and a half for an appointment which they called the day before to cancel. Very…read moreunprofessional. Thoroughly disgusted.

Thanks to James, we have three generations of taxes completed each year, plus long term planning of…read moreretirement and savings. He is treasure to our family.

Gary is extremely knowledgeable and stays up to date in his education which is extremely important…read moreto me. He listened and provided answers to immediate concerns and met all expectations (and then some!). Highly recommend Gary to anyone who is looking for an expert in the finance/tax planning field.

I had a 15-minute introductory consultation with Gary, and I cannot recommend him enough. As a…read morefirst-time small business owner, I was completely overwhelmed by the whole sole proprietorship transition. Gary was incredibly patient, helping me navigate my confusion regarding 'cash basis' accounting and clarifying why my specific contracted work resulted in a W-2 rather than a 1099. ​What impressed me most was his honesty; he explained that my current tax situation is simple enough to handle via software and encouraged me to save money by filing myself this year. He even provided AI-generated notes from our call so I could stay present in the conversation instead of scribbling notes. If you want a CPA who is knowledgeable, tech-savvy, and has high integrity, Gary is your guy

I had the same accountant/tax preparer for almost 50 years until he retired last year. After…read moreresearching tax preparers near me, I decided on MM Tax Preparers in Pinole. I feel very lucky to have found them. My tax preparer there was Ana Cardona. I was very impressed with the process they have there and especially Ana. She was very precise as well very knowledgeable about tax preparation. I learned things about my tax return that I had never known before. She answered all of my questions as well as going over my finished tax return with much detail. I brought all of the paperwork needed and we went over our tax return, line by line. What was also very impressive, after she entered my information into their tax program, we were able to complete the process right there and was told that our return would be submitted electronically that day. As our yearly tax refund is an important part of our yearly budgeting, to do this process so quickly was very unexpected and helpful. I would feel good about recommending MM Tax Preparers and, especially, Ana.

I normally do my own taxes however I needed a tax amendment and I wasn't sure how to add the…read moreadditional form, so I looked for tax professionals in my area and saw that this one was rated 5.0 so I gave Mauricio a try. I came in for my appointment at 2pm and even though he saw me, he kept talking on the phone for another 20 min!! How RUDE! Finally after waiting on him he called me to his desk but gave me a BUNCH of WRONG information and how I'm going to owe taxes etc when I knew that was incorrect, he proceeded to act like he was in a rush and trying to get rid of me!! I had to open my phone and show him my research on HOW TO FILE THE ADDITIONAL FORM! What's up with that!??? You're supposed to be the tax professional!! After I told him how it should be filed, he said that will be $400 after his employee Daisy had quoted me $300-350 which is still WAY too HIGH! I was SO MAD AND FELT ABSOLUTELY NO CONFIDENCE IN THIS MAN, so I decided to bring my husband with me when it was time to pick up my amended taxes. When Mauricio saw me come in with my husband, he IMMEDIATELY jumped up from his desk even though he was sitting with 2 clients and spoke to me like he was this nice professional!! WOW!! So that's how he treats women huh?!! I paid with my CC and got charged an additional 4% ($14)!! Highway Robbery!! I called later and asked to speak with him (because obviously I wasn't happy with my experience with him) and I was told he still had clients but that he would call me right back. The office closed for the day and I got no call back. So now here is your review Mauricio. You need to do better with your customer service and read up on what you should already know! Lastly stop trying to cheat people out of their money! After this horrible experience, I DO NOT RECOMMEND THIS PLACE!

H & R Block made a mess of our taxes and I've spent hours on the phone with the IRS trying to…read moreuntangle all of their errors. They didn't send in our 1095 As that prove we had health insurance and our refund is on hold. Nothing like getting letters from the IRS! H & R Block initially told us we owed thousands of dollars in taxes and showed us how to set up a payment plan with the IRS. Then they called to say that the amount we owed was actually the amount of our refund! The call was to say they made a few more mistakes and our refund would be $300 less. I called and spoke with the owner who said that the person who prepared our taxes usually just does data entry and joked that "it was better than being wrong the other direction". I paid $108 to have my taxes professionally prepared but it ended up being a huge headache to clean up the mess they made. If this standard for H&R Block, I would not recommend this business.

I would avoid this company at all costs in the future. This has been my worst tax experience ever…read more After being assured they knew how to file my taxes (I am self employed) I am now trying to get through an amendment process with them. Not only was my initial appointment made a complete mess and filed incorrectly, I met with another staff member over a month ago to work out the errors and they never got back to me, no call, email, text, nothing, for a month. I finally called them myself to ask what the delay was and now received a hefty email with extended information needed as the person helping me "didn't take any notes at our appointment"....by the time this is worked out I'll be needing to pay taxes for 2018!! I wouldn't trust this team any further than I could throw them. Go elsewhere if you want a stress free filing experience!