We used Precision NY Chauffeur Service for our family vacation to NYC, and they were absolutely…read moreoutstanding from start to finish. They handled our pickup from LGA to our Midtown hotel and later our return trip back to the airport, and both rides were flawless. This was truly 5-star service and one part of the trip I didn't have to worry about at all. The vehicles were clean and comfortable, communication was clear, and everything ran exactly on time. It was worth every penny compared to mass transit or other ride services. What really set them apart was their customer service. When we were dropped off at the airport, my son accidentally left his phone in the car. Umar went out of his way to drive all the way back around and personally return the phone to us--no hesitation, no attitude, just genuine care and professionalism. I can't recommend Precision NY Chauffeur Service enough. If you want reliable, stress-free transportation in NYC, this is the company to use.

I just wanted to respond to the comments made by the owner Muhammad W. First of all, I do…read moreappreciate his polite response. I just want to make sure that I'm clear about the failed "Lowest Price Guarantee". After making two separate efforts to clarify why Precision's price quote was so high and why the Lowest Price Guarantee wasn't being honored, I went with another company. And, I'm really happy that I did. The company that earned my business, was not only comparable, but, in my opinion even superior. Muhammad's response appears to indicate that the companies that gave me price quotes were somehow inferior. Precision has been in business 18 years, and the company I went with has been in business longer. Precision's price quote was much higher than the competition and was for a Cadillac or Volvo sedan, not the beautiful new black SUV that picked up my girlfriend. Lastly, the professional chauffer that was our driver, was impeccably dressed in a black suit and tie. Our driver had over 30 years experience as a licensed, professional chauffer. This gentleman even showed up 25 minutes early! What an incredible experience! Muhammad, I truly appreciate your response and your generous offer. The purpose of this updated review was to clarify that the company that we went with, was not inferior in any way. For some reason, you referenced Uber or a taxi service in your response. I hired a superior, licensed, insured and incredibly professional competitor. Price was certainly not the only deciding factor. I'm hopeful, that this could be a learning opportunity for you and you organization in regards to your " Lowest Price Guarantee". Thank you again.

Late pick ups. Missed pick up. Inexperienced drivers. So disappointed - long time customer but…read moredoubt I'll go back

The absolute best transportation experiences I have encountered. Worth every penny. The drivers are…read moreALWAYS polite, kind and extraordinarily helpful to this 80 year old with my bags, going in and getting someone at the airport with the wheelchair I reserved and making sure I am safe with curbs. They are truly the best.

Excellent service - safe, courteous, reasonably priced, arrived early for pick up. Thanks Norwalk…read moreCar Service!

Knows where to go and how to get there. Car was immaculate and very high end. Serves free…read morebeverages, even on a short ride. Very courteous and professional. Safe driver and very good driving in NYC. Lots of fun Also, he can do airport runs which is great.

These guys are so fantastic. I was able to to schedule a car with them at a very late hour and…read morethey took me into NYC for an urgent meeting. Very reasonable price, and really courteous and incredibly efficient driver. 10/10 would recommend.

*I strongly advise staying away from this company. Based on my experience, any response is likely…read moreto be equally combative and unprofessional, with little to no accountability taken.* This is now my second negative experience with Elite in Norwalk, and both have been unacceptable. During our holiday party, the driver refused to transport employees to pre-approved locations--despite written confirmation at the time of booking, which I retained. The three stops were all within half a mile of each other, and the venue itself was only three miles away, making the refusal both illogical and unnecessary. The driver was abrasive with our employees, and dispatch was equally unpleasant. While I understand the driver was following instructions, his tone and handling of the situation were entirely within his control and were unprofessional. The only resolution offered was removal of the driver's tip, which failed to address the broader issue of how the situation was managed by the team as a whole. Despite this, I gave Elite another opportunity for a Yankees game outing--and unfortunately, it was another poor experience. The bus's air conditioning was not functioning on the way down in 80-degree weather, making the ride extremely uncomfortable. We arrived at the stadium hot, sweaty, and exhausted. When I followed up the next day, the manager, Chelsea, was dismissive and unwilling to take any responsibility for the malfunctioning A/C or radio, citing that the vehicle had passed inspection prior to dispatch. She also questioned why I didn't report the issue immediately when the bus arrived, which was frustrating and misplaced. We were communicating with Ricardo (our very pleasant driver) how hot it was and he said it wasn't working properly. (Note: the bus arrived @ 4pm and I emailed them at 5:30pm.) The bottom line though is that it's unclear what could have been done mid-trip to resolve a mechanical issue, and placing that burden on the customer is unreasonable. There appears to be a consistent lack of accountability across the organization. The only remedy offered in both instances was removing the driver's tip, which does not address the root problems. The fact that their only proposed resolution is to remove the driver's tip is telling of how they treat their employees. This was an opportunity to make things right, but instead reinforced my decision not to use Elite again--and to advise others to avoid them as well.

Rudy's has never once let us down. Drivers are always early, courteous. and professional. We have…read morebeen using them for over 15 years.

I've been driven by Rudy's drivers for many years and they are terrific,…read moreDependable, pleasant, efficient, accommodating. Due to an unexpected stopover last night, Mary was wonderful. Knowledgable, pleasant and so helpful. They are the best.

My wife and I were visiting family in Ct. We had a midweek…read morenoon flight to California. DEEPAK, the driver from All QUEST arrived early and we were off for the Newark airport. He had studied the traffic; took the most sensible, least obtrusive route. Saving time and eliminating aggravation! He was professional, personable, and we thoroughly enjoyed our conversation. The car was roomy, comfortable, and clean. As our granddaughter would say: ALL QUEST LIMOUSINE made this experience EASY PEASY. We will use them on all future trips from Newark airport to Stamford, Ct. The price was all-inconclusive (fare, tolls, and tip), so there was no confusion about the charge. Now that we know about ALL QUEST, we have one less detail to angst over. thank you, Phil and Florie L. Marin County, California

What an amazing car service…read more Our driver - Javed- was incredible. Not only was he was an excellent driver and very professional, but he went above and beyond helping us track down our lost bags from a different terminal at JFK and even returned a left behind passport to us after the trip. This place is great - don't hesitate to book your next trip with them!!

I have been using this service for 20 years. They used to be good. The last three trips, though,…read morethey have sent driver's who are late, cannot find me, and in one case, was not even a Regency driver Cars are tired and tattered and the drivers are far from the courteous professionals they used to be. Time for something new

Drivers on time, courteous and good drivers, knowing back ways and short cuts…read more Very pleased.

They sent the quote quickly and provided an excellent service. Jinder por driver patiently waited…read morefor us to exit the airport terminal and was juste in time. I recommend their service and will use them again.

We have now used this service multiple times and they have been consistently excellent. The cars…read moreare great and clean and the drivers are friendly and drive safely through NY traffic. Highly recommend

Used them a few times from Greenwich to HPN and to Newark. Always early, great cars, professional…read moredrivers. Highly recommend.

I booked CTNY primarily because they offer car seats, and off the strength of their reviews. I was…read moretraveling with an infant alone following a transatlantic flight. The car they sent me had an *EXPIRED SEAT IMPROPERLY INSTALLED.* The car seat was four years out of date. The driver's point of view on the expiration and improper installation was "not my problem." The dispatchers point of view was "not my problem." Who's problem is it then? Mine apparently, who had to put my infant child's safety at risk to take my prepaid rush hour car over an hour from JFK to Connecticut. A child's safety while in their vehicle should be of upmost importance to a car service. DO NOT BOOK WITH THEM IF YOU ARE TRAVELING WITH SMALL CHILDREN.

Everytime I use Hoyt, the driver always arrives early and is extremely nice! Great customer service…read moreas well! Will continue to use for all transportation needs

Unprofessional, over priced. Last two trips they forced me to call to confirm only to be told they…read morecouldn't accommodate. Just be honest rather than making me call to check availability.