I have used several plumbers to rod out our main, I have even gotten good at it myself…read more Unfortunately, this time I was unable to get the water down myself with the "big" rotorooter(150'). Dave and Tom came, and he is by far the best guys I've ever had out. I will never call another guy! Great company incredible employees! And BTW, I have three kids under three and Christmas is two weeks away, I called because I heard prices were reasonable. Turned out to be the cheapest by several hundred dollars and by far the best service!

On time when they said they'd be here, great communication and instead of making some quick extra…read moremoney said cleaning drain would be a waste of my money since nothing was backing up. Highly recommend and will call him again if needed. Thank you 5 + stars

Todd came out and was professional and knowledgeable! Never felt like I was being sold something!…read moreHe explained the process and gave me a quote and scheduled same day! After the outside fix we found a crack on the inside and came out great price and John came and fixed it! Always on time and efficient! Friendly! Felt like they were long lost relatives! Great people! Highly recommend!

This company completed extensive work at our home, and during the project, my husband had concerns…read moreabout billing and documentation. Certain charges shown on their iPad did not match the work that was actually done, and when we asked for clarification, we did not receive an honest response. We found that invoices were altered after the fact, with hidden or unexplained charges added. Moreover, after agreeing to work, we realized that the owner and staff did not obtain the required permits for some of the work, and the company acted like that is not an issue. The company has had good reviews, which we used to select them, but we now know that they are starting to go bad and are finding ways to take advantage of hardworking people. They talked about reviews all of the time, and we now know that they push people to write good reviews. Look more closely and beware because they will seduce you with smiles and tons of details on invoices. Make sure that they follow the rules, check everything, and verify that all required permits are properly filed before work begins. Be careful of the salespeople that they use to push you to take your money and break the law. This is not acceptable in our small town or even in our country.

They answered the phone right away and gave me a solid price, not a "range" like another company…read moredid. They also came out the next day! Called before they arrived and on time. Sharp looking black rig. Don Smith might be the funniest and most knowledgeable septic tank cleaner on the planet. He's got a MS in BS or so he says. He didn't have his diploma on him but I believe him. I now know more than I ever wanted to about my septic system and had fun learning about it. Getting turds sucked out of your yard shouldn't be this much fun, but Don makes it that way.

My water stopped draining and they made my call a priority. They were quick to respond and found a…read moremajor blockage to my tank. They refused to let it beat them and worked really hard at clearing my line. I can't thank them enough!

I owned a business (restaurant) , I had a big mess, a lot of dirt grease in pipe(troublesome in…read moreyears), but they made it through...Wow! I had their service couple day ago, They might come little bit late, but they got the job done. Reasonable price, Friendly, Recommended.... Hydro jetting...

Our well pump died and overnight we had no water for a house and for a bunch of horses. We…read morecontacted Artisan and they were able to get there the same afternoon. They diagnosed the problem and after discussion the fix options, they got right to work and replaced the pump, pipes and wiring. In and out in about 5 hours. Very professional and very polite. We were very impressed by the quality of the work and the friendliness of their tech (he's the owner). Definitely would use them again and recommend them to others!

My well pump decided to give up the ghost the other day. My call was to Mykeal at Artisan who had…read moreserviced my pump switch 3 years ago. I have a shallow well, which it can be difficult to find someone who is knowledgeable to service it. He came out on a Saturday morning to get me back up and running. Always helpful and friendly. Always priced within reason. I will always call Artisan for my well!

We have used them for years! They do it all. Digging, concreate, demolition, trucking, and my…read morefavorite, Emergency middle of the night pipe leak underground that nobody can find! They will respond day or night, big job or small. Always awesome communication and fast to act. A great all-around contractor. Jeff

If I could give these guys 10 stars, I would. I was without water in my house for a few days when…read moremy submersible pump quit working (I have well water), and when I called them, they were really busy from all the frozen pipes during our cold spell, but they talked me through checking a few things out in the electrical part of the system and suggested that I try replacing the pump control box, which I did, and that fixed the problem, have my water back again. They refused to accept payment because they never set foot in my house, just helped me over the phone, and that is an amazing and wonderful thing nowadays. I can't thank Ron and Bob enough! They will be the first ones that I call for any future plumbing issues, that's for sure.

My pump was short cycling and I called Matt who bought out Derby Well and pump. He was at my house…read morefirst thing in the morning at my request, he was going to be available that afternoon but I chose in the morning. He came in and diagnosed it very quickly and had everything he needed to repair. He completed the job and his price was very reasonable. If you have had Derby in the past do not hesitate to Call Matt with Hoss Services @ 815-210-9606. He was very responsive and he is very nice.

After doing some updating with all new flooring and painting throughout, we contacted Nick for…read morecleaning our ducts. Nick explained the process to us, was very thorough, respectful of what we had done, and we were very pleased. We like to support our local businesses. Definitely would recommend Nick.