Rosie is the best agent I have ever had!! My daughter just…read morestarted driving and we were unsure what our next steps and/or our best options would be to get her insured for 1st time driver. She helped us so efficiently and with such patience that is truly hard to find these days. Rosie has helped me with so many different things from a simple paying a bill to I couldn't find my insurance card and she was able to send me my copy ASAP when I needed it urgently The reason why I wanted to take time to do a review for her today is because I have had to reach out to her for several different things on several different occasions and one thing that was consistent was her patience and friendliness and kindness. She truly is an asset to Allstate and when I think of Allstate, I think of her! Thank you Rosie!! (Rosario D)

Been with Allstate for years. Every time I call I get my questions answered. Rosie took the time to…read morefind me discounts and lower my monthly fee. She was very nice,helpful, informative and gave me peace of mind. A complete gem at customer service she radiates positivity without expecting anything in return. Shout out to Rosie for making my day!!

Pleasantly surprised that getting insured could be such an...enjoyable? experience?…read more Lawrence and his team were prompt, professional, and a hoot! At no point did they make me feel like a total dunce for being my big age of 26 and still weary about navigating the insurance world, I learned a bunch on my way out too! Big thanks to the team :-)

Lawrence and his is the best! They are knowledgeable, professional, and truly care about their…read moreclients. They made the entire process easy, found me the perfect coverage within my budget, and answered all my questions with patience and expertise. Highly recommend!

Excellent service with helpful personnel to get your best insurance coverage I highly recommend it.read more

Amazing work they help me greatly with no issues and I had no issues getting my quote and I even…read morejoin

Got my policy updated and taken care of with the help of Jorge Macias Jr today and was more than…read moresatisfied with his level of professionalism and attention to detail. Jorge made sure that I got exactly what I needed in a timely fashion. 10/10 service.

Just started a policy today and I am so pleased with the customer service provided by Jorge Macias…read moreJr. He was very helpful, patient and knowledgeable and answered all my questions regarding the policy. I definitely recommend going to him for your auto insurance needs. The prices were great. He's great l, and so were the other agents who answered my call today. Thank you Adriana's Insurance. Happy Customer

Christina Bartel's…read more I was referred to Christina by a relative and she was very helpful with getting me my insurance,helped me understand everything I needed to know as a first time insturance user So as well as Joezett

Be careful opening up a policy here at this location on the corner of Leonard and Whittier…read moreBoulevard people. Check your auto insurance policy. Review it carefully and make sure that there are no unknown excluded drivers added on it without your knowledge. It could lead to financial disaster. That's exactly what happened to me. I purchased car insurance here at fiesta Auto Insurance on the corner of Leonard and Whittier boulevard. I explicitly told the woman, (I think her name was Maria, dark black hair, heavy make up kind of like in drag), that it would only be me driving the vehicle and there will be no excluded drivers. After I got my policy in the mail I reviewed it and I was shocked that there was an unknown excluded driver that was added to my policy. I did a quick Google search and this is what I found "if an excluded driver gets in a wreck of any kind (your car or another) your insurance won't cover it, leaving YOU and the person responsible for it, liable for all damages potentially leading to massive out of pocket costs, claim denials and even HIGHER RATES". After learning this I went back to fiesta Auto Insurance and requested that this unknown excluded driver be removed immediately. Instead what I got was an argument from the same woman that opened the policy for me. She refused to remove it. She kept on insisting that it won't affect my insurance because they're excluded and that I should be more worried about using a PO box address on my policy. She even went as far as telling me that I should be more worried if I get into a crash. I told her I never got into a crash in my life and I don't intend to. But here's the part that really got me upset and all the consumers out there should be concerned of. She told me that the unknown excluded driver was already there when I was buying the insurance policy from her. But she never told me about it. That's ILLEGAL. We kept on going back and forth and I even told her I'm not here to argue with you. I told her what I found on Google and she dismissed it. Eventually I had to cancel my insurance with fiesta Auto Insurance. That woman was extremely rude, shady and pushy as hell. I did additional online research and found that if a broker or the insurance company refuses to remove the unknown excluded driver I can file a claim with the California insurance board. That is proof that what they did was illegal. Because of these shady practices I had to open up another insurance policy with Geico and spend additional money straining my finances. All that trouble because this woman wasn't forthcoming. This Fiesta Auto Insurance location deserves a million negative stars.

Well where to start of... i had all state as my insurance company until they blew up there…read moreprices...it went from $81 to $210 monthly due to me having a DUI which I thought was ridiculous even though i expected a raise... i was kinda iffy about adrianas but hey they said it was cheaper than mostly anything else out there lol... So i got there an check in, i was attended by the insurance broker name hilda I told her i needed something as close as possible as my old rate an she worked her magic lol... she was very kind an professional an got me an awesome deal...give them a try you won't regret it

BEST PHONE SERVICE! Yes, I didn't even have to physically visit the location and they still gave me…read morean exceptional experience. I needed car insurance asap as I was purchasing a vehicle at CarMax and the staff were sooo helpful I got my digital insurance card on the same day! Also, they have a useful text, call and email system. I was getting messages straight from the staff and they helped me the whole way! I need to give a major shoutout to Miguel and Celene, both had a friendly demeanor and EXCELLENT customer service skills! It's refreshing to get great service, they helped me through a very stressful event, buying car insurance lol. I'll be recommending them to all my family and friends. The staff at Adriana's found me the best insurance policy and explained each of my options in detail. Nobody was rude, everyone was patient and helpful on the phone! The value is there, I wouldn't recommend going off on your own to find car insurance because I almost got ripped off by AAA before coming here. Adriana's never pressured me or acted shady, all the staff are upfront and transparent. Adriana's also specializes in providing bilingual services, as soon as they picked up the phone the gentleman answered in English and Spanish! I was totally impressed!

buen servicio te explican todo muy bien da excelente servicio muy amable me bajo mi precio en lo…read moreque pagaba en otro lado muchas gracias

Just bought my first car!! BMW 5 series and was worried about what kind of insurance would benefit…read moreme coverage and financially. I came across this office located in Bell Gardens and let me tell YOU!! The staff was so NICE, WELCOMING and INFORMATIVE!! They answered all my questions and concerns. I got a great quote with the coverage I was comfortable with. Great Kuddos to Patty for helping me out and making me feel important

Diana is awesome. She truly cares about her clients. Highly recommend her tax services.read more

Came to Diana's for DMV services as the dmv is impossible to obtain a reservation. Brought my…read morepaperwork to her and she assured me it would get done. 2 weeks later she still hadn't done much and I walked in to see her , she said I needed more information as to a dealer number of some sort ... I walked away with my paperwork in hand and not completed and charged me $30 to run records. As I tried to contact her to give her the information she needed , she asked if she can call me back but never did. I tried again to contact her and now I'm being sent to voice mail repeatedly. I don't have a problem with her not helping me , I have an issue with not being professional enough to return calls and being honest we customers.