They came within a few hours of calling. Completed repairs in about an hour and charged exactly what was quoted. Overall very happy with their services and will use again. read more

Thank you, H2O for your professionalism and courteous work ethics. My husband and I always value honest people and quality work. Thank you so much for helping us with our project. We will always recommend your business. Carlos and Alma read more

Naji and his team are very professional and efficient in identifying the problem and solving it. In my case my system leak was in my garage and was fixed within hours. They then inspected and tested the entire system and certified it. I now have peace of mind knowing my family and I are protected. I highly recommend them! Jim M Dana Point read more

Raji and David were prompt, professional and friendly. The inspected and tested my system and determined no work was required at this time, saving me a significant cost. I highly recommend H20! read more

I normally don't leave yelp reviews however this one felt necessary. Naji and his team helped me in a bind. We had a backflow stolen and replaced, so we needed someone to come out right away to install a cage. Naji was excellent with customer service, communication, and timeliness. I am looking forward to using them again on my commercial property. read more

We had an emergency with our fire sprinkler system on the Fourth of July. It was leaking, making a huge mess and we didn't know what to do. H2O Fire Protection was able to help us during the holiday and fix our leak in a timely manner. Their prices were fair considering the off hours. Very friendly and easy to work with. Thanks H2O Fire! read more

We received two estimates from H2O Fire Protection, Estimate# 40847017 for $2,165.00 and Estimate# 40847673 for $3,145.00 to do some repairs to our fire sprinkler system. Mind you this is for the exact same scope of work. The only difference being who ordered the work to be done. Our property manager has been meddling in our day to day operations and once she contacted H2O Fire Protection, that is when the price increased by $980. When I called H2O Fire Protection out on this discrepancy and asked for a detailed list of charges, they refused. When we decided to go ahead and agree to the second estimate and had already scheduled a service date, Naji jumped in and stated that they could not do any repairs to our facility and his reasoning was we were delinquent in previous payments. (NOT TRUE) H2O Fire Protection is not transparent, honest or professional. read more

I agree with the review below by Yan T. This company is very strange. I asked them for a quote for fire sprinkler plans and the quote they gave me was almost double the second highest quote I had received. So i told them i would pass. Then sometime later when i asked what the total would be total for plans and installation, all of a sudden they're saying they can will no longer deal with me. I guess they got their feelings hurt when i passed on their fire first quote. Highly unprofessional company. They conduct themselves like children. SECOND UPDATE: Minutes after posting my first update they sent me the following response: "If he calls ignore him. He's a piece of trash" Dont worry, H2O fire, I wont be calling you ever again. Since, apparently, I'm just a piece of trash! FIRST UPDATE: They said in their reply that they told me : "...at the moment we cannot bid the installation because our company has more installations...." But that's actually not what they told me. Here is the actual email reply they sent that was in response to my request for a quote for full installtion: "Sorry but we cannot except this job any longer. With that being said we are not going spend any additional time on providing another estimate." Now take a look at the response this company sent me after I put this review up. This further proves my point about my experience with this company. I edited out the curse word: ____________________________________________________________________________ "Your not kidding. Thanks for the review that you left us after providing you a proposal that did not work out and being honest about being awarded a few jobs that just came in and told you we cannot take yours on. You know we work hard to provide for our families and with people like you jabbing at our company and stabbing us with bad reviews is very childish. I am sure your in your 30's and are still single otherwise you wouldn't do that. Our tech team will contact google about your review. Please stay back otherwise your bull***t will be taken to another level legally. If you want to call me do so," ___________________________________________________________________________ And all of this because i gave an honest review detailing my experience of how they mockingly rejected my request for a quote. With all this effort they put towards responding to my review it seems they could've just given me the quote. That's my whole point. read more

On 12/02/2017 H2O Fire Protection inspected 14 units at our HOA complex, and sent a report of requirements needed to get a five year certificate from the Alhambra Fire Department. Only one unit of the fourteen required kitchen work. On 5/21/2018, the Alhambra Fire Marshal was on our premises and noticed a kitchen sprinkler in one of the thirteen units that "passed" H2O's inspection. He stated that the existing sprinkler would not pass inspection as it was above the kitchen light, and if a fire were to occur the sprinkler would spray the light, and the spray was blocked by the kitchen light shade. H2O missed this blatant violation. Additionally, the work that they recommended was overpriced, as I found another C-16 contractor that did the proposed work for less than one fourth the price quoted by H2O. They don't seem to be interested in fire protection. read more

H2O Fire Protection is the best. #1 in the industry and second to none. The guys here are reliable, helpful and super courteous. I have used them consistently for over 3 years and continue to send referrals. I appreciate the hospitality and good service and will continue to refer everyone I know. Thanks again. read more

H2O performs 5 year and annual inspections for all 37 properties and is very honest and does not try to up sell additional work. Most important they are very reliable and professional. We have used their services since 2007 and still going strong . I highly recommend H2O for fire protection services. read more

These guys, especially Naji, are a life saver! My husband and I called in a panic after springing a leak in our residential fire sprinkler system. Naji was patient, helpful, informative, quick and positive (even considering this was an after business hours call). Even after they were done working on the pipes, he walked us through step-by-step of what to do get our house dry and back to normal. So glad I called H2O Fire Protection. read more

Great company and professionals. Had a leaking fire sprinkler - luckily it was a very slow drip. It took several days to get a quote but everyone I interacted with was courteous and helpful. I would definitely consider using them again in the future. read more

H2O Fire Protection is a great fire sprinkler company that has all of your Fire Sprinkler needs. The employees are really friendly and helpful and will get the job done in a timely fashion. Used this company for an inspection at my local business and could not believe on how thorough and diligently the technician worked. Thank you H2O Fire Protection for all that you do read more

I work in property management and used H2O Fire Protection on a job that I needed done in a hurry and at a fair price. These guys did not let me down. They performed in fast and professional manner. I will use them ongoing. read more

A tenant of mine had the responsibility to prep a building before he could move in. That included having fire sprinklers installed. After receiving several quotes. My tenant passed on the information to me so i could call to give them authorization to start. Immediately the conversation started how his estimator was in the hospital. And when i asked the simple question of what was included and why the quote was nearly the same price as a previously completed unit double the size, the person i was speaking with turned extremely defensive and rude. I'm happy to see that H2O Fire Protection has enough existing customers to treat new customers in this manner. As a property manager i will never use them again, not even for a quote, and would never recommend them either. read more

Was in escrow for a new home and needed to have a last minute inspection of the home's fire sprinkler system for contract contingency purposes. I contacted H2O Fire Protection and after explaining what I needed, I was emailed a quote for my acceptance, after an early morning, Saturday appointment was scheduled/ The quote was at a MUCH more reasonable rate than that of some of H2O's competitors. The technician, Elie Serhal, arrived on time and was very pleasant and professional. He answered all of my and my husband's questions. I highly recommend H2O if you want excellent service that doesn't cost you an arm and a leg! I look forward to using them for annual fire sprinkler inspections in the future! read more

I called H2O Fire Protection for an inspection to become certified on my building. They were very easy to talk to and scheduled an appointment as soon as possible. They came and did the inspection the next day and on time. I think this is company is very professional and will be using them again for any fire protection needs. read more

I called Naji around 7:30 on Sat. 9/17/2011. I advised him of my problem and he immediately dispatched some one to address my problem. The service was provided and delivered with a smile and great attitude. I will definitley refer business to the compay. Amita read more

The employees of H20 are always very professional, arrive on time, and do an exceptional job!