I had a great experience with American Fire Protection Systems, Inc. from start to finish. I…read moreinitially spoke with Danny over the phone regarding residential fire sprinkler work at my home, and he was incredibly informative, kind, and professional. He took the time to provide thoughtful feedback and guidance, and even offered to FaceTime with me so I could walk him through the scope of work. That alone gave me a lot of confidence. Danny put my mind at ease knowing the work--simply capping off a fire sprinkler--would be handled correctly, safely, and fully up to code by a licensed professional. Scheduling was seamless, and they were able to send a technician out first thing the very next morning at 7:00 AM. Erik, the service technician, arrived right on time and was equally professional and knowledgeable. He assessed the situation, confirmed what needed to be done, clearly explained the process and timeline, and got right to work. His work was quick, efficient, and clean, and he was someone I felt completely comfortable having in my home. I would absolutely use American Fire Protection Systems again for any future fire sprinkler needs and highly recommend them to anyone looking for a company that values professionalism, competency, efficiency, and outstanding customer service.

I highly recommend American Fire Protection Systems. When I had a pipe leak that turned out to be…read morethe sprinkler system pipe, they were the only ones who knew how to shut the water off. Golden State Water didn't call back until hours and hours after I reported a water leak emergency, and the regular plumber who came out (while a really excellent person) unfortunately didn't have the licensing or training on how to solve this. The team at AFPS hopped on a FaceTime call with me and talked me through locating and shutting off the water and open the drain valve to prevent further water damage. Afterwards, they were able to come out and fix the specialized pipe. Their price was reasonable, they had a positive attitude throughout, and even identified a problem with the build where it looks like the builder didn't put a nail plate in the stud to protect the pipe. They installed a nail plate at no added cost at their own expense. Overall, they solved what was a quickly growing disaster and I am very grateful for their support. Also, although I'm leaving a glowing review--they never asked for a review. They didn't offer freebies of any kind for a review like I've seen with some other businesses. These guys are the real deal and they'd be the first ones I'd call if I ever had a similar issue in the future. Thanks for your help, AFPS!

We had our annual fire inspection done by another company. I will not name the company. They came…read moreout and found two problems. They quoted me an outrageous amount to repair the problems. I them called Black Bird. They sent Fernando out to handle the issue. He found the problems and corrected them. It turns our that the problems were actually caused by the other company. In other words, the other company wanted to fix their own problem and rip us off. Needless to say, our new company going forward will be Black Bird and their wonderful employee, Fernando.

We had a dry fire sprinkler pendant to be installed in our walk in. After exchanging the emails and…read moregetting all the info done, we received a very high quote. I asked to break down the quote for this simple job, but Jeff was not able to do that, he wrote they don't do that, but instead they give a full price. So we went with another service and instead of paying $1600, I paid $650. Feels like this business likes to up-charge, so be careful and get other quotes too.

Victor was super helpful, super kind, and best price in town. I've quoted and spoke with many…read moreothers in the industry who quoted me 3-4x their price and gave me a bunch of fluff as to what was needed to be done, why it cost so much, why I needed a certain system, blah blah blah. Victor's was straight forward, here's you problem, here's your price, you don't need any of the stuff those guys mentioned. He came on site, finished up within an hour, and the issue is fixed. Definitely recommend Fire Element for anyone needing services related to fire alarms.

We use 3 element fire protection for our apartment. Victor was very professional thu the whole…read moreprocess and answer all of our questions. I would use them again.

My service went smoothly and was completed in a worlmanlikr manner, at the price discussed and…read moreapproved.

We have an HVAC company and knocked of 3 of the sprinkler covers. Liam responded quickly and they…read moreare going to do the work for our Client in Villa Park. So far so good .

Good Morning, this will be my pleasure to add to the list of negative reviews for this…read moreuneducated/unprofessional so called owner. This guy is a POS. I am the Refrigeration Manager for our facility. I called him for warranty service on a new installation. I called and set up a date for service and his company never showed up causing delays in production and daily operations. I called him and ask him what had happened and said "he was to busy" "Why is the shit barely starting now" even to the degree of him saying "get somebody else" I hope this gentile does get what is coming to him. Hey Craig Go Phuk yourself

The worst!!! Beware. I used this company to install a new…read morefire safety system in new construction I was building in Pasadena. They took over one year to complete only partial work and still the system has not been fully connected or tested. When trying to get these guys to come out they simply ignored my calls. I have emails and call records that were sent and almost all were ignored. My project has been delayed substantially and is costing me money yet Craig (the owner) fails to take this seriously or even care one bit to finish the work. They have no regard for their clients, or deadlines. Craigs attitude when you finally get him on the phone is unhelpful, argumentative and he makes promises he doesn't keep. I now have to find a new fire company to finish what Craig simply ignores. How they have stayed in business is a surprise to me. He has no integrity or professionalism. When I told him that he needed to complete this job once and for all or I would have no choice but to take him to small claims his response was 'see you in court and good luck'. It is he that will need the luck. I have documentation and multiple unanswered emails. Save yourself the frustration and find a company that has a competent and honorable reputation. This company is not that! Feel free to contact me if you have any questions. See his last review on 6.22.22. Seems he has done this to other clients as well. Pics to follow. Sean

Called to get my fire extinguishers recertified. Kimberly was not very friendly on the phone. When…read moreI asked questions she made me feel like I asked something stupid and the answers were obvious. I scheduled an appointment a couple days later since I had a reinspection coming up soon. Turns out nobody showed up. Nobody gave me a simple call or text to let me know they would not be able to make it. I would never recommend this business to anybody as Kimberly did not treat me or my time with respect. Luckily I was able to find somebody nearby that took their work seriously.

I had a good experience with H I extinguisher. HI was efficient and cost was very reasonable. I…read morewould recommend this company.

they got back to me promptly. It turned ut that I didn't need them for a repair and they were…read morehonest about it.

Very professional & friendly service. Robert was excellent & very thorough. Will definitely call on…read morehim again if needed.

I talked to 3 different companies and I selected Guardian Fire Protection because the owner took…read morethe time on the phone to explain exactly the fees and he was respectful and professional. His Team show up on time as scheduled and did the work for us replacing 70 of the sprinkler heads for our Ramona High School in Alhambra. The owner came out and checked all the work and took care of all the work that helped us passed our Annual Fire Inspection requirement 2025. The price was much more affordable than the other two companies quoting us. Thank you again for your work and will contact you in the future again for sure! Oliver

Fast, efficient and reasonably priced! They response quick,…read moreset up a service date within the week. I quoted other companies it takes them days just to email me what I need. Or asking for ridiculous price. Guardian fire is no BS. They charge a reasonable min services $ covering the work and material within the range. Rick arrived on time and get the work done nice and fast. Invoice was sent right away with details. Accepting most payment forms even Apple Pay. We feel so secure! High recommending!