I had a possible eye issue and am new to the area and called to see if I could be seen right away…read more They made space for me and I was able to come in right away. The office is beautifully decorated with African art and gorgeous pictures of wild animals. The people at the desk were lovely- Dr Starr was great. A lovely experience and now I have a new local eye doctor!

We have been very pleased with Dr Star and her staff. I needed cataract surgery and with her…read morereferral and follow up it went great. I love the selection of glasses and the warranty they provide. Highly recommend!

I have called their office about 7 times and each time I am on hold for nearly 5 minutes and then…read moregive up. I left a message once.... no callback. The navigation on their website won't allow me to actually book/make an appointment, even thought the outgoing message directs me to the page. I send a comment to their web portal.... still no response. I don't know how they stay in business. Very sad. Good luck to anyone who actually needs their attention.

i've been coming to this practice for years. Every time I go I'm assigned to a different doctor. I…read morewas hospitalized recently and could not make my appointment. When I called back to try to make another appointment I was told the earliest I could be seen was June unless I was willing to drive 35 miles from my house at 7 o'clock in the morning on the worst road in town, Powers Boulevard, which is only exceeded by the awfulness of Academy Boulevard. To get up to their northern Office means driving up the most crowded, most heavily used road in town with a million lights that will take you forever to get to their office. Most people I know will do anything to avoid Powers Boulevard. Being asked to drive up there from the south end all the way up to the northernmost end is a very unattractive prospect. I have been working with the union office from the beginning and to expect an elderly woman to drive that far away from her house is ridiculous. It's also ridiculous that you have 27 doctors but can't find me an appointment sooner than June 19? That is absolutely absurd. I made it very clear I need new glasses right away. in other complaints, every time I was referred to their surgical department for reattaching my eyeballs I was never contacted. I have nothing but negative things to say about most of my experiences. The first couple of years I loved my doctors but they both vanished and then I was given somebody really obnoxious and really rude and I told them I wouldn't use him again and then they assigned me at random to somebody else whoever evidently has no appointments. Since I don't know any of the doctors because they are constantly leaving and being replaced, I don't even have an interest in continuing to use this practice. Even the union Boulevard practice is a 30 minute drive and it is totally not worth it for people who do not appreciate longtime customers and try to tell them that the first appointment they are ever going to get is the middle of June unless they agree to have somebody drive them up for 7 o'clock in the morning to a location 40 miles from their house on a road every bit as crowded as trying to get to Denver. If I wanted an eye doctor in Denver I would get one.That's absolutely ridiculous. When I was offered the June date I just said that's ridiculous never mind I'm changing doctors and hung up and now I'll be going to the Wright Eye Center which I went to for years. They are optometrists but they do a very good job of watching for all the medical problems. They are every bit as good as an ophthalmologist unless you need some kind of complex retina reattachment or something. There's also a lovely new large eye practice right up the road from me that I will go to if I decide I need ophthalmological advice. They don't expect you to wait six months for an appointment and they don't treat you like garbage -- I did call them to inquire. Eye Associates has gotten too big for their britches and it's like dealing with the hospital when you talk to them on the phone. Very cold, very quick to try to get rid of you, like operators in the old days with way too many calls and not enough hands. I really couldn't say if the doctors know what they're doing because all of the doctors I like are gone. Hmmm. If you want to get an appointment in under several months and you don't live right on the corner of Powers and Old Ranch Road, I highly recommend you find another practice because they have no appointments at union and they're shoving pearl pass View down your throat. I don't understand why half the doctors in town are adding second offices up there when the only people who live there are other doctors. Most of us live with the regular humans and it's a very long drive to those locations for almost all of us.

I had a wonderful experience getting both eyes freed of cataracts. Surgery was quick,easy,with no…read morecomplications. The whole office was great. Dr Anderson did a perfect job and gave me my confidence to explore the world again. I didn't realize how much more brilliant the world is when its not blurred by Cataracts. Thank you!!!

Dr. Eric Anderson has incredible technology and an efficient and caring nature. I am an actual…read morepatient. I was high risk for my surgery and Dr. Anderson made sure that every technology was available to me, and also made sure that everything was done perfectly. I am so glad to have gone to Dr. Anderson, I highly recommend him without hesitation.

i had a new patient visit, and I have worked in the medical field for over 20 yrs retired now. The…read morestaff was standing around in the front desk area. Upon being called to back first time a sweet young lady called me. The second person to call me back was VERY RUDE she says go straight turn left go to the very last room. The staff was just RUDE no Hello's just stares. I initiated Hello's to them. Guess they treat all their patients that way cause their OLD. My son was looking for an ophthalmologist but this business caters to Aldery patients. Also the new pt visit was 2.5 hr. kinda ridiculous. The doctor just put things off like things happening with my eye as a matter of fact.

We have been coming here for three years. No complaints at all. This is an Ophthalmologist.....They…read morecheck for eye care, disease, and perform surgery. What someone on here did not realize, they do not have glasses or contact lenses!! That is an Optometrist!! Understand between the two. Do not Rate if you have no clue who you made an appointment! This clinic is excellent. They Answered all our questions and was very professional.

Very professional and easy going , great equipment and people. Very impressed with the entire…read moreoperation

Will say you are covered by all your insurances; I even have a voice message from their billing…read moredepartment saying so. Then they charge for additional services not covered by insurances. AVOID EYE ASSOCIATES and PINNACLE SURGERY CENTER... very unscrupulous billing practices for cataract patients, go elsewhere, and leave their doctors as they condone the practices.

I had serious but fairly simple issues with my eyes. I've been living in the Springs for six…read moreyears, originally from Boulder/Longmont. I am use to dealing with professionals (Scientists) in my career and it is not difficult to find really good doctors where I come from. I scratched my eyes with some of the fine materials I work with and the corneas would not heal properly. Dr. Christiansen was the third professional I saw. Right off I could tell he had substantial experience. HE IS INTERESTED AND LIKES WHAT HE DOES. He will stay with you until the problem is fixed. His certifications and education are impeccable. He's close with what I assume are the best surgeons in this area as well. I am picky and work in the scientific community. I can say with total confidence Dr. Christiansen is the best ophthalmologist you will find in this area.

Dr. Christiansen has been my ophthalmologist for years, having earned my loyalty through…read moreunparalleled professional expertise, in addition to his warm and friendly nature. Every time I have an appointment with him I leave the office feeling better than when I walked in. His small staff is friendly, cooperative, and their genuine enjoyment for their jobs really shines through. I highly recommend Dr. Christiansen to anyone looking for the best eye doc in town.

I was honestly very displeased. A family members of mine was recommended here and it has not been…read moregood at all. Billing is confused as well as the fact that customer service is not good. They are very cold and treat you like a check and not like an actual patient. Very disheartening.

While the medical care I received at Colorado Eye Institute was adequate, the billing experience…read morewas unethical and non-transparent. As a self-pay patient, I was told the cost for upgraded cataract surgery would be $3,295 per eye. I later learned--only on the day of payment--that this did not include the actual surgery, anesthesia, or facility fees, which brought the total to $6,495 per eye. At no point prior to the procedure was I provided a legally required Good Faith Estimate, as mandated by the No Surprises Act and Colorado's financial transparency laws. When I raised this concern, the clinic acknowledged their mistake, but instead of fully taking responsibility, they shifted the blame to me for "not asking questions." This is unacceptable and undermines the trust patients should be able to place in their healthcare providers. If you're paying out of pocket, be extremely careful--ask for all documentation up front, in writing, and make sure you're being charged legally and ethically. I'll be pursuing formal complaints through the appropriate state and federal channels.

I went to Dr Burroughs on recommendation from Dr Wright's office after cataract surgery. I trusted…read moreDr Burroughs literally & implicitly because I became aware that he is a Christian, a believer. Consequently, several procedures were performed on my eyes that changed my view of the world forever... & in all the wrong ways. I don't read anymore. I can't enjoy the outdoors anymore. I can't wear makeup anymore. I can't not have a handkerchief on me at all times. Find yourself another doctor... one who won't perform procedure after procedure on your precious eyes to the world just because he can... just because you'll trust him & say yes... just because Medicare &/or insurance will pay for it.

I contacted Dr Burroughs when I was looking for a doctor with expertise in the area of the tear…read moredrain and duct I had had a surgery for a blocked tear duct with a different occuloplastic specialist and my upper drain did not return to normal position. I am from out of state and his staff was so wonderful in setting up the consult. I consulted with Dr Burroughs Who was very knowledgeable, very experienced and extremely compassionate his recommendations were excellent and he helped navigate through my options on a very clear manner. I would recommend him to anyone needing any occuloplastic procedure he is wonderful doctor he really knows what he is talking about ! Thank you for the great cate Dr Burroughs and staff

Not sure why my reviews are falling off…read more.. Infocus Eye Care was one of the places I could use my VA benefits. I think I've found my new eyecare place. Not only did I use the VA, but I also used my primary insurance to get additional glasses. The place is small. The staff is small. But don't expect small service. I had great experiences each time I came in. The crew is kind and willing to explain things in easy to understand ways. No air of superiority like I've encountered at other doctors offices. VA approved selection of glasses is awful (and old school), but I'm still thankful. Great place! I'll definitely be back.

I continue to come here every year, and continue to think, this is the best Eyecare place in…read moreColorado Springs! Could not be more friendly and attentive.

Dr. Stevenson is excellent. That's why 2 stars. He is the reason I keep coming back to SOCO. His…read moreassistant, however, is quite rude. That's why the 2 stars. She always has been to me. I believe her name is Dana. The rest of the staff are very nice and professional. Today I was talking to the receptionist and she came out of her office yelling at me in front of all the patients in the waiting room. How unprofessional can you get? If she didn't like what I was asking the receptionist, why didn't she call me into her office instead of yelling at me in public? In all the years I have gone to Dr. Stevenson, she has never....not once...had a smile on her face. I have 25+ years in HR and she would have been let go a long time ago if she were my employee. At least she needs to take a customer service class.

Dr Stevenson and his staff are kind, caring and very knowledgeable. He did a laser on my eyes and…read morehelped with my eye pressures. Great ophthalmologist with a great team