I had a consult today with Stacey, and I enjoyed everything about the experience! The building…read moreitself is gorgeous and all of the staff are so friendly. Stacey was amazing, and I loved how she let me chat away all of my skin issues and what I'm hoping to accomplish with her. She was very informative and helpful. I can't wait to return to Stacey!

Trouvé keeps claiming I have cancelled multiple appointments going back years. But those…read morecancellations weren't apparently intolerable enough to end the relationship when they occurred. In reality they are peeved that I posted my honest online review. Years ago when they were in a nondescript office complex, they did not enforce their cancellation policy. Over nearly a decade I cancelled 3 appts (they were petty enough to comb their records & check) and that is only because I was genuinely sick. If I had to pay fees for these missed appts I never would have continued services here & definitely would not have pre-paid thousands in cash for 6 microneedling treatments in 2026. They do not do anything special in comparison to other medspas and the only reason I kept going here is to not get hit with surprise rules (like this newfound enthusiasm for previously unenforced policies). They recently moved to a new building which now they apparently have to pay out the wazoo for and suddenly they are enforcing anything & everything to wring you dry. They also see fit to arbitrarily double these fees whenever they feel like it from $75 to $150 w/ no rhyme or reason. Do not believe the sweet as pie "girl how you doin" jazz. They are 2-faced mean girl bullies to the core. They finally canceled my upcoming appointment and have agreed to refund me my remaining balance, which I asked for 3 months ago bc I do not feel comfortable with these people. At that time they refused to refund me bc it was against their "policy." Well what do you know another policy has changed overnight!! Another Trouvé sleight of hand. There will be many of those.Half of my sessions were also performed by non-RN's for procedures that are not just surface level peels but more invasive like microneedling. This is certainly not anything I have encountered at other med spas at this price point. Here's where it gets good : They had the nerve to: 1.) email, 2.) text AND 3.) send me a typed letter to my home about my future appt they were canceling and the return of my balance as if I am being canceled a front row seat with the Pope & not being given the favor of no longer having to frequent some dodgy medspa. I guess some people (rando nobodies who have gotten in over their heads with expanding their business) just have to do things in triplicate w/o addressing the real reason they're angry to make themselves feel vindicated. Ok divas: if you are holding onto someone's money she prepaid give it back to her when she no longer wishes to do business with you and your passive aggressive tendencies can remain in the dark & reviews would not expose you. The nerve they had to act like it was all their idea in the first place to refund me my money and cancel my appointments, using such emphatic language to boot LOL keep the letters coming. Next are you going to get a hot air balloon in front of my house telling me my appointments are canceled? A message in a bottle by way of Lake Erie? ‍ Smoke signals? Bc you have exhausted the known communications technologies of Western civilization. The Trouvé experience: getting hit with ridiculous fees out of nowhere (& have them double!) and then when you're puzzled about it get told they are suddenly enforcing policies that have been dormant for the entirety of the business. Ask to have your cash balance returned and future appts cancelled & they refuse & then have them abruptly change their mind be they rewrite policies to favor their interests and not the consumer. Have invasive procedures performed by estheticians not RN's. Expose them and watch them throw a hissy fit but in person experience profound cognitive dissonance when they "heyyyyy bestie!" you (ie empty playacting devoid of sincerity.) A medspa sells something unusually dependent on trust, reputation and atmosphere. Prospective clients are wondering, Are these people competent? Will they treat me well? Is this place worth the premium for expensive elective treatments? Answer: RUN! Avoid these mercenary snakes!

Yelpers, I want to…read moremake this as detailed as possible, I hope it helps when making your decision. Purpose: I went to this location for a scalp condition that was causing me to lose hair all throughout my crown. The hair was sparse, itched a bit, and made me sad. LOL I shouldn't have been losing hair! So I walk in and meet a receptionist who communicates that the price should be $100 for the physician's visit. I was elated. Plus two stars!! Interaction with Physician: The physician was kind, attentive and concerned. Everything you want to feel when meeting with someone who you've decided should be in charge of your care. He gave me a recommendation based on the very short observation he made of my scalp. (That's why it was cheap I guess.) Observation being completed, I went out to pay for my services. Plus two stars!! Honesty: I gave insurance information for my visit and later received a letter asking for $328!!! After speaking to the receptionist to find out why it wasn't the $100 she initially stated, I was still left in awe as she couldn't even explain why the price was 3x more than what was expected. My trust is completely lost in this business and I will NEVER go again. Minus all stars!!!! Not even one! OVERALL REVIEW: Be careful when going here Yelpers. I don't know the reason for the change in price but I think it might have been because they were trying to get all they could from my insurance. Find out the price before by asking for a printed quote on paper BEFORE you get the services completed. Please read this carefully to decide if this business is the route you want to take for your dermatological needs. I'm still fighting to pay the amount I was quoted. I'll edit this review to let you know if I'm successful.

Two outstanding dermatologists separate from the larger health care systems. Thus they are able to…read moreoffer personal care impossible to achieve in the large health care systems. Another advantage is the absence of a facility charge and convenient scheduling. I receive all my dermatology care here and recommend it highly.

I was a patient of Dr. Petroff's for several years. I found her to be caring, skilled and…read moreknowledgeable. I just called to make an appointment and was sorry to learn she has retired.

She's awful and lacks proper certification, given how badly she messed up on me. I went to her on…read morethe recommendation of Dr. Goldman because he had moved in to bigger stuff. I went for removal of moles & tags..but she talked me into doing a chemical peel. Inspite of me repeatedly telling her I had sensitive skin..she went ahead and gave me the strongest peel and scarred my face. Then she charged me $400 for some skin cream to treat those scars. When I confronted her, she quietly returned my money and sent me an apology letter. Even worse, Dr. Goldman who referred me to her also ack she screwed up but refused to speak to her. My advice...stsy away from her...she's a hack!!

Dr Durden has been treating my skin cancer for at least 10 years. She's an expert at what she does,…read moreand she makes you feel comfortable with the body exam. The receptionist and all of the girls working there are all very professional and personable. I recommend Dr Durden if you're looking for someone specializing in the skin.

Dermatology: They are professional, kind, and knowledgeable. I felt comfortable in the diverse…read moreenvironment. They welcome new patients. The Doctor is a great listener. I was referred to safe and natural products. I found a new home for all my family's skincare needs.

I have been a patient of Dr. Kyei for a long time. I have…read morefound her without fail to be compassionate, knowledgeable and professional. I hope the unprofessionalism was shared with Dr. Kyei. I know she does not condone such behavior.

ZERO STARS The staff is rude. The I don't care/oh well…read moreattitude to patients is crazy. Doc runs hrs behind but if you're late you have to reschedule. VERY UNPROFESSIONAL

I have been a patient for several years. very friendly greetings at front desk, helpful with…read moreappointments etc. the physician I see is excellent, and easy to talk to. she has taken care of my needs in a quick and professional manner.

All providers are skilled ad compassionate. The office is beautiful and front desk staff very…read moreefficient.

Dr Eric is the BEST. The office staff is excellent, the experience with the doctor is always very…read moregood!

I went to Dr. Haber for laser hair removal. It turned out to be a complete waste of time and money…read more I have had laser hair removal done before in California, and when he heard that he was hesitant to undertake any treatment. I brought my medical records from San Francisco and still he wasn't sure what to do. This had never happened to me before -- my skin is pretty east to treat and the doctor in CA had no issues whatsoever. Finally, after wasting my time with two appointments and no action, Dr. Haver started the laser procedure and it had zero effect. Money completely went down the drain and I am definitely looking for a more decisive and efficient doctor.