Dr. D is a nice man but I would never go there again. I had a consult with him for a deep plane…read morefacelift. He recommended his "weekend lift" despite the fact that I'd already had a mini facelift 7 years prior. I ended up looking just about identical to what I did prior to the operation. I was also told a necklift was included, yet there was NO difference in my neck at all (before and after pictures speak for themselves). Also, there's certain things a patient should be doing/avoiding 2 weeks prior to surgery. No one contacted me to give me any directions on stopping ibuprofen,etc. I had to call them and ask. I also found them to be friendly until the surgery is over. You then become a number. For 12,000 I was ripped off. Of course when I brought him my concerns I was told it would get better over time...it did not. I was then gaslit and told it looked fine. Really?. Saw another surgeon who said Dr. D should've known that I was a candidate for a deep plane, not his weekend lift. But then, it's all about the money, right?! PLEASE go elsewhere...I wish someone would've told warned me :/

DO NOT WASTE YOUR MONEY HERE. DO NOT BELIEVE THE FAKE REVIEWS BY STAFF AND FAMILY MEMBERS…read more I had a Xeomin injection here and it was the most horrible experience. It was only my 3rd time getting a botox/Xeomin injection ever. The first couple of times i had botox from different facilities it was great but for some unfortunate reason Google brought me for my 3rd session and the nurse who injected me either didn't know the proper anatomical landmarks or she simply over diluted the product to save more products which a lot of med spas do. I had to go back after two weeks because the injection didn't work and even after the second session to correct what didn't work the first time, sadly it still failed and did nothing. I was so frustrated and flabbergasted, i dont know if the nurse just inject a fake Xeomin on me or just plain old Normal Saline. Anyways, i went to another facility to correct the issue and it worked so i know there's something weong the nurse did to me. What a tragic and sad situation. I'm pretty sure they'll also dilute the fillers so they could save the products. I highly recommend you take your business elsewhere. This place is a corrupt.

I always think of Plastic Surgeons as complete rip offs...shady and untrustworthy... so I have…read morestayed away at all costs! I am a thorough person who researches anyone that comes in contact with my money before I open my wallet or extend a dollar. Dr Leedy came with rave reviews. Actually, the best in a 100 mile radius. Now, I did not go to him or even consider him for anything major or that would make a big difference to my body so I cannot comment on those amazing talents that I have read about. I simply went for a minor scar revision and after speaking with several plastic surgeons in the Cleveland area, I found my match! He explained exactly what what was going to happen and the day of my little procedure, he explained again. Staff are professional both on the phone and once you walk in the door. Not pushy or attempting to rack up additional surgery. What I came for is exactly what he addressed and I appreciated that, sincerely! Peace of mind and piece of mind is what they delivered. I recommend him and his team for any cosmetic detail that you want enhanced. He does it all with Class And Sophistication!

I was a new client at this spa. I scheduled my lip flip a few weeks in advance because they get…read morebooked up, and I understand why. My appointment was at 1:00 but they are on lunch until 1:00... I kid you not, 1:01 there was someone at the door waiting for me, I walked directly into the room, the Lip Flip Specialist- we will call her, came in within 3 min. I filled out the paper work and we talked about what look I was going for. I was then, iced and got my lip flip. I was on a time crunch, so being in and out within 30 minutes was FANTASTIC. If I didn't move out of the area I would have been back 100%. In also obsessed with my lip flip. It's exactly what the doctor explained would happen and how it would feel. Never going back to filler, only lip flips from now on!

I went for Botox. Jen the PA was great.. She explained…read moreeverything and it all went well. They were professional and probably comparable in price to everywhere else.

This review concerns how the Patient Experience team handled a visit to The Skin Center on…read moreSeptember 19, 2024. I had been a client for about a year and a half, regularly seeing an outstanding nurse, D.M., who left in April 2024. Every treatment from her--Dysport, filler, and even treatment for my gummy smile--was perfect. She completely corrected that issue, and I was consistently pleased with the results. On September 19, I saw a new (to me) practitioner, Bailey. She was kind and seemed to understand that I just wanted to maintain the results D.M. had given me. Unfortunately, that wasn't how it turned out. I contacted the office with concerns, and Bailey responded quickly and scheduled a follow-up for September 24 to correct the Dysport placement that hadn't reduced my gummy smile as expected. I appreciated her willingness to fix it, and I understood that, as a new patient to her, a correction might be necessary. In the following weeks, I noticed heavy creasing around my face--outside my normal smile lines--and saw this clearly in photos. I compared them to earlier images from just a few months after my last visit with D.M., and the difference was significant. I contacted the Skin Center again. Bailey was once again helpful and kind. She said it could be related to the crow's feet injection spreading to the zygomaticus muscle, which affects lip elevation. She explained that if that was the cause, the best solution would be to wait about three months. She also asked if I had experienced weight loss; I had lost about 8 pounds, but not enough to explain the change. After doing some research, I found images showing the results of neurotoxin spreading to the zygomaticus muscle, and they matched what I was seeing. I was grateful the result was just creasing--some outcomes are worse. I appreciated that Bailey was transparent and gave me two options: she could fill the creases at no charge or I could wait it out. She recommended waiting, and I agreed. The experience took a disappointing turn when I asked for a refund and the Patient Experience team got involved. I requested a full refund to my original payment method, as the results were not what I expected. Anna Lukas responded that the creasing was not caused by Dysport (despite Bailey suggesting otherwise) but said they wanted me to be happy. She added that the product Bailey used for the correction had already been "comped" and offered a partial refund or in-center credit. This response was frustrating. Corrections are routinely done at no charge and shouldn't be framed as a special favor. More importantly, offering credit assumed I'd return, even though I wasn't sure I wanted to. Anna's tone implied that the problem was my face--not the treatment. I responded that I wasn't open to a partial refund or credit. Anna later said I could receive a full refund--but only if I signed a legal document including a non-disclosure agreement. I found that extremely inappropriate. No patient should be silenced from sharing an honest experience, especially after a cosmetic procedure left them visibly worse than before. I was embarrassed by my smile and sought answers in good faith. Bailey and Faith responded with professionalism and kindness. Unfortunately, I can't say the same for the Patient Experience team. To be clear: Bailey, Faith, and especially D.M. were all wonderful. The issue is not with the Shaker Heights team themselves--it's with how the Skin Center's leadership responds when things go wrong. Rather than taking accountability, they deny fault, offer token gestures, and rely on legal tactics to quiet dissatisfied patients. I can't recommend the Skin Center--not because the team at Shaker Heights lacks skill or care, but because if something goes wrong, the Patient Experience team is not equipped to handle it with empathy, transparency, or integrity.

If you're looking for a sign, this is it! Do it! Have Dr. Frankel do it for you…read more From the moment you first hear from Katie, you'll know this is the place for you. She is super positive, direct and no nonsense. You will definitely know that your business is valued. Walking into Dr. Frankel's office you'll be met with style. First impressions are that this is a guy that has an eye for beauty. His staff are a direct reflection of the environment that he provides for his patients. Danielle is the first face you'll see and she's brilliant! You'll only ever see her genuine, electric smile beaming. There will never be a doubt in your mind that the staff there truly care about you. Dr. Frankel is a pretty dashing guy, himself. You'll be at ease the moment you hear his soothing, resonant voice. You will immediately recognize that his standards are high. Dr. Frankel is someone you can trust with your face. I did and I am absolutely delighted with my results. He gave me symmetry and you can have it too! My eyes are awesome!!! I had an upper blepharoplasty in office and it was a breeze. I'm about a month out and my eyes look great! My swelling and bruising were minimal, partly because I follow directions, but mostly because my doctor has so much finesse! I'm back to rocking that winged eyeliner that I almost had to give up forever because of my hooded eyes. I couldn't be more pleased with my very natural looking results. The only way you'd know that I had this done is by reading this review, because I look like I woke up 10 years ago, haha. (I'm so happy) Do it!

Jonathan Frankel is one of Cleveland's finest facial plastic surgeons. I have known Jonathan for…read moreseveral years and his expertise has never swayed. He is consistent, offering me the best results every time I see him. As an aesthetician of 20 years, I am often asked by my clients for a referral for a plastic surgeon. I confidently recommend Jonathan Frankel to all of my clients and friends, knowing they will receive the utmost care, whether it be injectables or surgery. Botox has become so common and with many choices out there as to where to go or who to receive it from, I truly believe seeing a facial plastic surgeon is the smartest decision. Jonathan Frankel is a true gem, gracious and kind. He's cared for 2 of my children, stitching their chin and eyebrow after crazy kid accidents. I will forever be grateful for that! Over all I would 100% recommend Frankel Facial Plastic Surgery!

I have been seeing Dr Cohn for several years. I needed to make an appointment and the experience…read moremade me question continuing my relationship. Granted, times are changing but I resent the fact that it's taken me about 20 minutes to attempt to make an appointment. After all that time I'm still not certain that I have one. I have to wait to see if I get a message. Connecting with ANY physician these days is a Trying experience. If your BP isn't high before, it is before you're finished!! No more human contact!!

After reading some of reviews I had to write mine view .Ive been dealing with hair loss with an…read moreissue I have in my life . All the girls and even the Doctor have been very helpful. A year later I've made progress under her care .,my visit this May 10th 26, I have a problem with my nails , Dr. was very helpful on how to care for them she sat and listened to me complain about old age . It's a very busy office but everyone gets their appointment.

I have been struggling with low energy and decided to book an appointment for a B12 shot with a…read moreNurse Practitioner. Soon as I walked in I was blown away by the aesthetic everything was so beautiful. The greeters were pleasant and they had a variety of coffee and tea to choose from. I didn't wait long for my appointment and it took all of 5 mins and was pain free. The NP explained everything to me and did a great job. I will definitely go back for other treatments in the future.

Your newest destination for glowing skin!…read more NÜIQ Wellness Lounge & Med Spa is such a valuable addition to Gordon Square neighborhood! I'm a regular at SoulSpace and PureFyx, and finally recently visited NÜIQ Wellness Lounge for Mother's Day open house. NÜIQ is a high-end med spa with sophisticated interior design - innovative lighting and comfy velvet couches. We don't have spas quite like this one in Cleveland. It's crème de la crème. They offer a wide range of services - facials, injectables, IV therapy, diagnostic services, and more! They have a lot of advanced technology and techniques. Part of their service involves facial scanning to identify how your face will age and determine key skin issues. It definitely offers you a deeper inside into your skin than regular spas. Their services are tailored to your skin concerns. I talked to a few aestheticians during my visit. They were incredibly friendly experts and open to answer any skin-related questions. In terms of services, I was interested in coming in for a facial (just need to find the time). Signature Facial was recommended to me for a starting service. Following this service, aestheticians recommended trying Glo2Facial for extra skin sparkle. It was recommended as the most exfoliating service. The services are pricey but given the expertise and ambiance, it feels very justified. The spa offers convenient memberships and payment plans for clients. I plan to book my first service next time I'm visiting SoulSpace and PureFyx. It's very convenient to make a day of it - sauna at SoulSpace, juice and healthy lunch at PureFyx, and skincare at NÜIQ! I highly recommend that you also stop by!

The staff in this office are kind and helpful, talking you through the entire procedure and…read moreexpectations. Dr. Malhotra is a highly knowlegable, skilled practioner, who is capable of making incredible changes in your appearance in a very short time. I highly recommend her and her staff to anyone seeking cosmetic changes in their appearance.

Dr. Ritu and her staff at Enhanced Image Center are FANTASTIC! They made the entire process safe,…read moreeasy and answered all my questions. From day one I saw a difference and it continues to get better each day. I had my upper and lower abs, flanks and back done. I recommend purchasing 2 of the after care garments because it must be worn for 24 hours a day for 2 weeks. I can't wait to go back for my "after pics" So excited!!

Had a lip lift with Dr. Totonchi a week ago and am THRILLED with the results. I chose him for his…read morenatural results. It was the first procedure I've gone through and I was so nervous, but the nurses helped calm my nerves. During the procedure, they kept checking in, making sure I was all right. If I ever get anything else done, I'll definitely be back!

So glad I found Dr. Totonchi online! I wanted to get…read morecosmetic surgery for a while but was always too afraid to have any procedure done to my face. I immediately knew from his website, his experience, and awards that he was a very skilled surgeon. My results look natural and makes me look younger/refreshed. He is demeanor is calm but rest assured. Dr. Totonchi has a very keen eye for aesthetics. I am beyond grateful for him.