I always think of Plastic Surgeons as complete rip offs...shady and untrustworthy... so I have…read morestayed away at all costs! I am a thorough person who researches anyone that comes in contact with my money before I open my wallet or extend a dollar. Dr Leedy came with rave reviews. Actually, the best in a 100 mile radius. Now, I did not go to him or even consider him for anything major or that would make a big difference to my body so I cannot comment on those amazing talents that I have read about. I simply went for a minor scar revision and after speaking with several plastic surgeons in the Cleveland area, I found my match! He explained exactly what what was going to happen and the day of my little procedure, he explained again. Staff are professional both on the phone and once you walk in the door. Not pushy or attempting to rack up additional surgery. What I came for is exactly what he addressed and I appreciated that, sincerely! Peace of mind and piece of mind is what they delivered. I recommend him and his team for any cosmetic detail that you want enhanced. He does it all with Class And Sophistication!

I was a new client at this spa. I scheduled my lip flip a few weeks in advance because they get…read morebooked up, and I understand why. My appointment was at 1:00 but they are on lunch until 1:00... I kid you not, 1:01 there was someone at the door waiting for me, I walked directly into the room, the Lip Flip Specialist- we will call her, came in within 3 min. I filled out the paper work and we talked about what look I was going for. I was then, iced and got my lip flip. I was on a time crunch, so being in and out within 30 minutes was FANTASTIC. If I didn't move out of the area I would have been back 100%. In also obsessed with my lip flip. It's exactly what the doctor explained would happen and how it would feel. Never going back to filler, only lip flips from now on!

If you're looking for a sign, this is it! Do it! Have Dr. Frankel do it for you…read more From the moment you first hear from Katie, you'll know this is the place for you. She is super positive, direct and no nonsense. You will definitely know that your business is valued. Walking into Dr. Frankel's office you'll be met with style. First impressions are that this is a guy that has an eye for beauty. His staff are a direct reflection of the environment that he provides for his patients. Danielle is the first face you'll see and she's brilliant! You'll only ever see her genuine, electric smile beaming. There will never be a doubt in your mind that the staff there truly care about you. Dr. Frankel is a pretty dashing guy, himself. You'll be at ease the moment you hear his soothing, resonant voice. You will immediately recognize that his standards are high. Dr. Frankel is someone you can trust with your face. I did and I am absolutely delighted with my results. He gave me symmetry and you can have it too! My eyes are awesome!!! I had an upper blepharoplasty in office and it was a breeze. I'm about a month out and my eyes look great! My swelling and bruising were minimal, partly because I follow directions, but mostly because my doctor has so much finesse! I'm back to rocking that winged eyeliner that I almost had to give up forever because of my hooded eyes. I couldn't be more pleased with my very natural looking results. The only way you'd know that I had this done is by reading this review, because I look like I woke up 10 years ago, haha. (I'm so happy) Do it!

Jonathan Frankel is one of Cleveland's finest facial plastic surgeons. I have known Jonathan for…read moreseveral years and his expertise has never swayed. He is consistent, offering me the best results every time I see him. As an aesthetician of 20 years, I am often asked by my clients for a referral for a plastic surgeon. I confidently recommend Jonathan Frankel to all of my clients and friends, knowing they will receive the utmost care, whether it be injectables or surgery. Botox has become so common and with many choices out there as to where to go or who to receive it from, I truly believe seeing a facial plastic surgeon is the smartest decision. Jonathan Frankel is a true gem, gracious and kind. He's cared for 2 of my children, stitching their chin and eyebrow after crazy kid accidents. I will forever be grateful for that! Over all I would 100% recommend Frankel Facial Plastic Surgery!

This office is truly wonderful. The staff is so kind and friendly. You feel when you leave that…read moreyou have known them for years. Dr. Husni approaches his work with so much knowledge and guidance. He talks through your concerns and gives you advice. I leave there feeling a peep in my step and my confedience is through the roof. Just a little botox or fillers and I feel young and beautiful!

Doctor Husni and his staff are amazing. I have been on a cosmetic reconstruction journey due to…read morereconstruction being required following breast cancer from 2014... This was my third stop. Dr. Husni explained everything in detail, and I knew I was home! I will be undergoing a two part process, and I have already completed the first surgery. When the surgery was running late, I received a courtesy phone call to arrive late and they explained everything in detail. At the surgery location, I was made to feel very comfortable and provided with regular updates. Following my surgery, the entire team came and explained everything that had been done and how the process went. I just received my beautiful flowers from Doc wishing me well! I have also received more than two follow up calls from his staff and one directly from him on the day of surgery... These people really care!

Huge pompous jerk. Not only will he yell at you, but he will literally growl. Never before have I…read moreseen a physician behave that way. If it had been anyone else, I would have absolutely gotten their geriatric boomer face but I needed this creature to perform surgery on me bc he is without a doubt the top rhinoplasty surgeon for many years running. When you fill out your forms before you meet with Old Man Bahman (among other nakedly status probing queries) you will be asked not only what do you do for work but who is your husband and what HE does for work. I'm surprised there wasn't a line that also asked, "Who is your daddy and what does he do." Maybe I would've been heralded down the hallway (which looks like the set of Dynasty circle 1985) with trumpets if he would've been appropriately impressed. I guess I failed as such for he couldn't contain his being from emitting guttural noises in my decidedly lowly peasant presence when expressing his frequent displeasure. Can you imagine what poison got into this man's soul to bequeath him such a condescending and dismissive perspective towards others? Boy oh boy I feel for his family. Imagine having to live with him or suffering through formative years under his auspices and being on the end of your rope but he's a money spigot so you put up with his baloney. Like dude you're going to end up dust just like me, and eventually all of our graves go untended. I knew I was in for a treat meeting this sterling personality. I did my research; his reputation precedes him. The staff that has actually stayed with him for any appreciable length of time time seem. . . off. There were pleasant nurses I've encountered; they head for the hills in due time. But despite the uncouth eruptions you will encounter the end result post-surgery will be impeccable. This man fixed my face. His boorish nature belies an exacting blade. It's been years since my surgery and when I look in the mirror sometimes I still send him a silent thank you. One cannot deny his renowed talent. Just his people skills are deplorable so just robotically get through dealing with him; give him nothing of your essence and so if he berates you, it's like he won't even be demeaning the real you because he never even met him/her and so his neurosis really is an indictment on his own churlish character most likely due to a lack of refinement and grace in critical figures who raised him (apparently he comes from poverty and perhaps had I been introduced with an honorific like Your Majesty or Countess he would have regarded me with more esteem than a common chamber maid, a beastly prole for whom he has a trigger reaction to dehumanize). Regardless, post surgery you will be footloose and fancy free with the schnoz and profile of your vainglorious dreams

I am now on antidepressants due to what this doctor did to me! I trusted this surgeon to correct…read morebreathing issues and perform specific changes we clearly discussed. None of those agreed-upon goals were completed. The grafts on the bridge of my nose were not removed, which was the main goal of the surgery, my tip was not refined and is now bulbous, tissue inside my nostril remains, and my nostrils were attached to my cheeks and the skin now appears pulled and distorted. My nose is now completely uneven. Most devastating, he made the bridge of my nose more narrow without my consent and I can no longer breathe through my nose. I was also talked into facial liposuction I didn't seek, which worsened my appearance instead of improving it. I now have a huge indent/ hole in my face. When I raised concerns, I felt dismissed and unsupported. This has caused significant physical harm, emotional distress, and financial burden as I now need corrective surgery. I wish I had listened to my instincts when I felt uncomfortable before the procedure. When asking questions to gain clarity, I was met with rudeness & defensiveness. I hope others ask hard questions and feel truly heard before moving forward. He only cares about money and not your best interests. While I understand that the staff may feel inclined to defend and support the surgeon's position, my experience and account of what occurred remain unchanged. I now have to come up with money for yet another revision surgery to fix even more problems than I had before the surgery.

On February of 2019, Dr. Rodney Green performed on me a breast lift/ reduction, tummy tuck AND…read moreliposuction. Weeks before the procedure, Dr. Green explained to me the pros and cons of all "the fixings" I wanted for him to do on my body and I was able to come to a more educated decision. All the personnel related to my procedure, starting from the front desk all the way to the surgeon showed me their professionalism and care. Dr. Green and his office personnel were always available to answer any questions/concerns I had and made me feel at ease. The follow-up post surgery office visits were within what I consider "normal" and appropriate. The results that I see on my body now are excellent and I couldn't be more thankful! Elsa Aybar-Graff

Great bedside manner!! Very professional & personable staff!! I recommend Dr. Green to everyone!!read more

I had a consult today with Stacey, and I enjoyed everything about the experience! The building…read moreitself is gorgeous and all of the staff are so friendly. Stacey was amazing, and I loved how she let me chat away all of my skin issues and what I'm hoping to accomplish with her. She was very informative and helpful. I can't wait to return to Stacey!

Trouvé keeps claiming I have cancelled multiple appointments going back years. But those…read morecancellations weren't apparently intolerable enough to end the relationship when they occurred. In reality they are peeved that I posted my honest online review. Years ago when they were in a nondescript office complex, they did not enforce their cancellation policy. Over nearly a decade I cancelled 3 appts (they were petty enough to comb their records & check) and that is only because I was genuinely sick. If I had to pay fees for these missed appts I never would have continued services here & definitely would not have pre-paid thousands in cash for 6 microneedling treatments in 2026. They do not do anything special in comparison to other medspas and the only reason I kept going here is to not get hit with surprise rules (like this newfound enthusiasm for previously unenforced policies). They recently moved to a new building which now they apparently have to pay out the wazoo for and suddenly they are enforcing anything & everything to wring you dry. They also see fit to arbitrarily double these fees whenever they feel like it from $75 to $150 w/ no rhyme or reason. Do not believe the sweet as pie "girl how you doin" jazz. They are 2-faced mean girl bullies to the core. They finally canceled my upcoming appointment and have agreed to refund me my remaining balance, which I asked for 3 months ago bc I do not feel comfortable with these people. At that time they refused to refund me bc it was against their "policy." Well what do you know another policy has changed overnight!! Another Trouvé sleight of hand. There will be many of those.Half of my sessions were also performed by non-RN's for procedures that are not just surface level peels but more invasive like microneedling. This is certainly not anything I have encountered at other med spas at this price point. Here's where it gets good : They had the nerve to: 1.) email, 2.) text AND 3.) send me a typed letter to my home about my future appt they were canceling and the return of my balance as if I am being canceled a front row seat with the Pope & not being given the favor of no longer having to frequent some dodgy medspa. I guess some people (rando nobodies who have gotten in over their heads with expanding their business) just have to do things in triplicate w/o addressing the real reason they're angry to make themselves feel vindicated. Ok divas: if you are holding onto someone's money she prepaid give it back to her when she no longer wishes to do business with you and your passive aggressive tendencies can remain in the dark & reviews would not expose you. The nerve they had to act like it was all their idea in the first place to refund me my money and cancel my appointments, using such emphatic language to boot LOL keep the letters coming. Next are you going to get a hot air balloon in front of my house telling me my appointments are canceled? A message in a bottle by way of Lake Erie? ‍ Smoke signals? Bc you have exhausted the known communications technologies of Western civilization. The Trouvé experience: getting hit with ridiculous fees out of nowhere (& have them double!) and then when you're puzzled about it get told they are suddenly enforcing policies that have been dormant for the entirety of the business. Ask to have your cash balance returned and future appts cancelled & they refuse & then have them abruptly change their mind be they rewrite policies to favor their interests and not the consumer. Have invasive procedures performed by estheticians not RN's. Expose them and watch them throw a hissy fit but in person experience profound cognitive dissonance when they "heyyyyy bestie!" you (ie empty playacting devoid of sincerity.) A medspa sells something unusually dependent on trust, reputation and atmosphere. Prospective clients are wondering, Are these people competent? Will they treat me well? Is this place worth the premium for expensive elective treatments? Answer: RUN! Avoid these mercenary snakes!

September 2025...I had 2 procedures for cool sculpting for bra removal rolls...after healing…read moreprocess it looked worse...I had to go somewhere else to correct the problem they created..I wouldn't recommend this location in Mayfield heights to help solve your problem..I can say personnel was ok...wasted of my money. I called to speak to consultant...no response. Unhappy customer..

Take this as your warning - DO NOT GO HERE…read more Whatever skeezy scheme this place has going on needs to be put to an end. I first visited here in 2019 where I was supposed to just be going in for a consultation. But tread lightly because they will con you into signing that day with the promise of lowest prices possible and a guarantee that you will be locked in to a low co-pay amount for touch-ups for life. Fast forward to today, I scheduled a touch-up appointment for the price I was "locked into" only to show up and be told that the price doubled.. Now of course this was never communicated to me beforehand and I wasted my time driving all the way out there and the staff could do nothing about it. I called customer service and they are terrible and will do nothing for you. So from the skeezy sales person all the way to corporate executives... this place is full of money hungry thieves. Oh and this isn't the first time I've had issues. They also promised to make up for all missed appointments during COVID, but they didn't make up for them. So it's just money down the drain and probably the reason why I even needed touch-ups in the first place. I should've known better but at this point I'm already locked in. But I will NEVER be going back for touch-ups. -000/10 do NOT recommend. Save your time, money, energy and headaches - go elsewhere.

He did a forehead lift 25 years ago and it still looks wonderful.... I believe he removed the…read moremuscles from my forehead lift and wish I could afford to go back to him for my jowls.