Wow this place gets a bad rap! It's basically like every other salvation army I've ever been to,…read moreexcept no dressing room or bathrooms. Prices are good. Lots of stuff. Sales people are fine - what do you expect people - to be coddled over like the queen at Harrods?? Get a grip.

Very nice colors on the wall good products did not have a bathroom for customers really frustrated…read moreand nowhere to use the restroom had to use it outside other than that great location, poor customer service it took me forever check out, I asked about it they said this is not Goodwill that's how they respond to it also the lady said I've been in key West all my life and I've survived? Oh wow the most road ever. this was my first introduction to key West definitely a place I would not come back

Great store! The staff goes above and beyond to make sure everything stays clean and running…read moresmoothly.

It is the hit and a miss. The last time I was there was looking for a Dining Room Table. And I…read morefound a HIT, The table was well over a $1500+ hundred dollars, brand new. I got it for just under $250! Just slightly brand used. I got it in my Dining Room right now!

Awesome service! Super easy to make an appointment for them to pick up your used items. They are…read moresuper polite and helpful. Will be donating more through them soon!

Easy to make an appointment for pick up. Easy instructions to get your stuff ready for pick up…read more Great organization to give to where our veterans need things that we can help them with. Show appreciation to our veterans that have served our country for us.

I've seen the signs on Alligator Alley many times so I finally decided to stop. Smallwoods is an…read moreold Florida store and museum. It is an old Indian trading post with original fixtures and a huge amount of items from books, newspapers, sewing goods, dishes and everything else imaginable. There is a great water view out the back door of the store. It is built up on stilts. There is a $5 entry. The store sells all sorts of souvenirs. We spent under an hour browsing the museum.

Tony and I went to Chokoloskee Island to the Historical Smallwood Store! It's now a museum adults…read moreonly $5. The water has a brackish reddish brown tint from the Red Mangrove. It also has a sulphury smell! It's very pretty down here! We also stopped in Everglade City FL.

Got some good pants here. Items are clearly labeled and prices are fair and reasonable.read more

I came here today to thrift some vases and found a bunch of little gems! While it was extremely…read morechaotic inside, if you do your digging you can definitely find some cool pieces. The place isn't so big but, they have a wide variety of pieces to choose from. Clothes, furniture, home decor, jewelry and random knickknacks all around the store. Daniel was able to assist my friend and I and he was the absolute best, he packaged our things in a nice way and helped us out with any questions we had. He made our experience here great!

The Shelter Options Shoppe is my go to spot for used clothing in Naples. It's a small store but…read morepacked with hidden gems. You can find everything from a cute everyday top to high end designer pieces that are perfect for special occasions. I went right after Thanksgiving and everything was 75% off, which was amazing. I spent about $120 on what would have been over $550 worth of clothes. If you enjoy thrifting and finding unique pieces, this place is absolutely worth a stop. Great selection, great deals, and you never know what treasure you'll find.

I am writing to formally report an incident that occurred on Saturday, January 17, 2025, at…read moreapproximately 4:00 PM. While shopping, I observed multiple staff members who were restocking merchandise openly discussing, in front of customers, how they were removing the "good" items from the sales floor to take to the back and set aside in personal piles for one another. This was spoken about loudly and casually, as if it were standard practice. While doing so, these same employees repeatedly stepped directly in front of me and physically pushed past me to access racks I was actively browsing. This occurred multiple times and created an uncomfortable and disrespectful situation. The combination of staff hoarding merchandise for personal use and physically disregarding customers reflects a serious lapse in professionalism and store oversight. Customers should not be displaced or made uncomfortable so that staff can reserve merchandise for themselves. This behavior undermines trust, fairness, and the integrity of the store's operations, and leadership should be made aware.

This will be a shorter than usual review for me. I was very disappointed with this store. It was…read moremessy and unorganized and one of the least appealing Salvation Army stores I've ever visited. Parking is a bit of a challenge as it's limited to the outer edge of the store. People double park on the side street, so if you've parked there your car would be blocked in. The store is located in a mixed use area. That being said, you'd think that the prices of their merchandise would reflect the needs of the community. Instead, prices were higher here than at any other Salvation Army we've ever been in. In fact, in some cases, prices were close to the full retail of new items. We did not buy anything here. And we would not recommend your going out of your way to come here.

Not over priced for used items and Wednesdays everything is 50% off besides furnitureread more

A decent store. I personally did not like the lay out of the household section. I found it itty…read morebitty and hard to navigate. I would not go out of my way to visit again.

Great service, employees are always friendly The store is…read morealways kept clean. A variety of everything you can think of from clothing to furniture t

This shop is a trip! Literally. The aisles are narrow and you have to duck into an alcove so others…read morecan pass. They have a lot of stock -- not just the tees, but band tees, touristy stuff galore, flowing dresses and skirts -- all sorts of tie died and hippy style clothes (from my youth). In addition, in the very back is a caged area with a few small alligators --for the kids (and tourists) to marvel at. They do have a few tee shirts at a bargain price, but most things you will want to buy are about $25 and up. There were a few band shirts that would have been good Christmas gifts... but not at the prices listed. In any case, for those of us at a certain age, it's a nostalgia trip to smell the incense and walk through an homage to those head shops that used to dot every corner...

Hopefully the smell of the incense isn't too overpowering once you walk in. This place was a little…read moredifferent than your usual "4 for $10" shirt shop along the Overseas Highway/Route 1. It's got its own hippie vibe to it, and the aisles are quite narrow once you walk in, to the point that one could almost consider the place a fire hazard. There is also a small cage at the back of the store that has two baby alligators; you can hold one of them at your own risk & get a photo with one for the low low price of ten dollars. (No thanks.) The store also sells some classic vinyl records & some colorful cardboard ornamental displays (roosters, birds, etc.) of different sizes that can be purchased & then assembled in just moments. It was worth the trip just to get a photo of Joliet Jake & Elwood Blues.