Nigiri rolls overfilled with rice (because they are skimping on actual sushi fish), and then if you don't eat all the rice, they will charge you $2 per tiny amount of rice (see photo). Combine this with the fact that the greeter announces when you walk in that the AYCE is $30 when it's actually $30.99, and it really felt like they were trying to get every single dollar from their customers. We came to try the new conveyor belt experience, which was disappointing and far from what you'd get from a place like Kura in Schaumburg. Food (mostly dessert actually, which was not good and clearly not made in-house) came out slowly and sparsely, which meant that you would still order most of your food from a waiter like at any other restaurant. More importantly, there were no labels which was very difficult for people with allergies. Oddly, they put fried food like potstickers in the conveyor belt, so then it's cold and soft by the time you grab it. I do hope these are just growing pains since this setup is new to them, but for now i'd find it hard to return, especially when Super Bowl is right down the street and a better bang for your buck. read more

Hachi Sushi - They would charge $2 extra per an amount of leftover rice about twice of this in the photo - Japanese Near Me - Loves Park, Illinois

i love hachi so much, the Riverside location ! They make my sushi with love. This is the only place I get my sushi from. read more

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Absolutely awful experience. I ordered chicken fried rice and was served a dish that was soaked in grease and tasted disgusting, totally inedible. When I called to speak with a manager, I was shocked to be told my only option was a credit for the same exact item. Why would I want to re-order something that was clearly poorly made? I then asked to speak with the owner, who was rude, dismissive, and completely unprofessional. Rather than trying to resolve the issue, he belittled me and continued to talk over me. I've honestly never experienced such disrespectful customer service from any restaurant. Save yourself the disappointment. I will never eat from here again. Hachi Sushi has lost a customer for life. read more

Here is my short, sweet, and honest review of Hatchi Sushi in Loves Park. My visit for lunch on MLK day was a mixed bag of ok to down right bad. The good. Food tasted decent. My California roll was pretty good. The bad. My hibachi steak and chicken was Luke warm yet somehow the steak was overcooked. I had to wait 20 minuets past my underwhelming dinner to get my sushi appetizer. Now the ridiculous. I wanted to order the 3 roll sushi lunch special and was told I couldn't not because it was a holiday... Far be it from me to diminish Dr King's day but I just do not see how it should make my lunch special more expensive. I absolutely despise when businesses gouge the customer whenever they can. For this alone, I will not be coming back. The best part is before I left, I jumped online to see that I could in fact order the lunch special on their site. Zero customer service consistency at this place. As always form your own opinion and give Hatchi Sushi a try. Eat local. read more

HOMOPHOBIC RESTAURANT. DO NOT GO. I will put up with a lot of BS from restaurants because it's a hard job and people can be awful. However, this is a new low and worth bringing up. We went here for dinner with our friends--we asked the waitress how all you can eat works and she explained. We very clearly said we aren't doing all you can eat and proceeded to POINT and READ off the menu. We each ordered a hibachi and 1 roll. We were surprised by how small the portions were, but hey shrink-flation hits everyone. When the checks came, we were even more surprised by the total and saw we were each charged for the all you can eat despite not ordering off that menu or using the conveyer. So we were charged more for half the amount of food. We very politely asked the waitress about it as accidents happen, people move fast. After pushing back on us, she spoke to her manager and then sent another waitress and then said it's our fault and they can only offer 10%. We called the manager over and explained what happened. He accused us of "doing the math" to try and scam a better price and said it's our fault for not being clear about what we ordered. We are used to Chicago prices and can more than afford the crap food and the building it's made in. Again, we got half the food portion for essentially double the price. My wife and her friends have come here since high school and the managers treatment and approach was awful. We were coming back from pride, so perhaps the group of clearly queer folks set off some prejudice for them. Either way, will NEVER be back and am extremely disappointed. CHICAGO WOULD NEVER. read more

Good food, friendly service. We have done both dine-in and pick-up, and have never been disappointed.

The food was okay, nothing to really run home to mom about though. The sushi was bland and the wasabi had no umph at all. We got the lunch 3 roll special along with tuna tataki. The tuna takati was sub par, the rolls were fine. Quick service, nice presentation. Didn't get to view inside, got take out. read more

Hachi Sushi - Tuna tataki - Japanese Near Me - Loves Park, Illinois

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Stopped in to Hachi Sushi for a bite Sunday afternoon for a quick roll or two and was pleasantly surprised! The decor was updated, the staff was attentive and polite. We noticed the menu was updated, so instead of just ordering rolls, we decided to try the one bowls. Mind blown! Wife had the Tuna poke green sauce bowl, I had the Salmon red bowl. We will definitely be back more often. Thanks for a wonderful meal. read more

Hachi Sushi - Poke bowls - Japanese Near Me - Loves Park, Illinois

They know how to crank out large orders. Great for groups. If you want great tasting sushi that won't break the bank this is worth trying. one of my go to sushi spots. read more

The cashier is not experienced as a customer that does not come in regularly I forgot to tell her I have reward account cashier did not bother to ask. she grabbed my debit card from my hand and I then told her I have an account she went wait then proceeded to tell me oh it's to late nothing she can do about it. I never even got a receipt for the order. something is off with this cashier read more

Super good, but they wanted to charge extra for sides of soy sauce and spicy mayo.. kinda odd but the rolls were fresh and good

Still waiting for my pick up order that was supposed to be ready 25 minutes ago. Used to love this place, but won't go out of my way to pick up from here anymore. read more

Loved the packaging and service on my to go order! Sushi was well priced and delicious!! Would definitely eat inside next time as the ambiance and seating looked great. Best sushi I've had in town so far. read more

Inadequate serving and unimpressive quality. I have been eating sushi for 20 years and I will not come back to this restaurant. read more

This is my favorite sushi joint in the area! They have the best deals for amazing sushi. The rice is slightly sweet and it's the best! Try the lunch special for some even better deals :) read more

Hachi Sushi - 2. Captain Marvel (left) 18. Volcano Roll (right) - Japanese Near Me - Loves Park, Illinois

Ordered the salmon poke bowl and it was delicious! Great place to stop and grab a quick bite to eat. Cute dining room if you want to eat here. read more

Open during quarantine but would not recommend ordering as their whole take out process was a disaster!!! I ordered 2 chicken + steak hibachi dinner through DoorDash and they only delivered one dinner. Called the doordash delivery guy 3x with no answer so proceeded to call Hachi Hachi more than 5x and their phone is not working! When you call it says the "call cannot be completed because the phone is busy". I ended up having to drive there myself (which the whole point of delivery is not having to do that)...their entryway to their place is completely blocked off with one little window. There was no one by the door to help you and I had to knock on the plexus glass to even get someone's attention. The guy that worked there offered to make my other order but would have to wait 5 mins and he'd throw in some fried spring rolls.. all while another customer was already waiting there for 10-15 mins he was about to hand that gentleman his order when he realized that it was my order (the 2 hibachi dinners) that was sitting there that he almost handed the other customer. So not sure how they had 2 bags with my name on the order (1 bag with only 1 dinner and the other bag with 2?) and it was sitting there cold. So in short - if you order delivery, expect to come pick up your other half of your order anyways and if you choose pick up, expect to wait 10-15 mins and make sure to check your order before leaving because they might just hand you the wrong order. read more

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I haven't been in years due to moving away. I visited and it was as delicious as when it first opened. Thanks for the yummy dinner.

Ordered salmon and ahi tuna sashimi platter, which was delicious! Perfect for parties! Will be ordering again for the holidays! Service was great! read more

Hachi Sushi - Salmon and ahi tuna sashimi - Japanese Near Me - Loves Park, Illinois

I was very happy with my order. I cant remember the names but pictures will help you in the review, great presentation. The food tasted delicious, I will be back. read more

Hachi Sushi - Can't remember the name, but it was good! - Japanese Near Me - Loves Park, Illinois

Very small portions for very expensive prices. Dirty building. Gross not fresh at all. Highly Don't Recommend!!!!!

Ordered from here probably a hundred times and they've never messed up an order. I can always count on everything coming correct. They don't have really extravagant sushi, everything is pretty simple, but always tastes great. Even something as simple as an avocado roll is always perfection. Staff is very nice and helpful as well. Prices are great too! read more

Delicious!! Sushi was prepared beautifully! The flavor was very good. Especially liked the Loki rolls. Many menu items had fun Marvel names. My vegetarian father enjoyed tofu hibachi and sweet potato rolls. Highly recommend! Staff was super friendly. read more

Not worth the price. Spent 50 dollars here and the sushi came drenched in spicy mayo. Nothing too special here. The fried rice wasn't that spectacular for the price. Wouldn't recommend if you want a nice sushi meal. read more

Hachi Sushi - Japanese Near Me - Loves Park, Illinois

Sushi was gross and in one of the rolls I found a huge lint ball or something. I swore after the last time I ate there two years ago that I would never be back and this time solidified it. Will not visit again. read more

Hachi Sushi - Not sure what this thing is in my sushi roll - Japanese Near Me - Loves Park, Illinois

This place is really awesome, it's my favorite sushi place around!! The sushi is tasty, the seaweed salad is amazing. This is a very clean restaurant and the staff is very friendly. I've been there maybe three times to try many different kinds of sushi and it has been always great. They have delivery service and they do it very well too. I definitely will be back here. read more

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Nice place to have a quick lunch. A LOT of sushi options, good variety entrees without being too overwhelming. My husband and I ordered the combination steak & shrimp hibachi, steak fried rice, Japanese fried spring rolls and a scorpion sushi roll. My steak fried rice had steak and corn? I would have like to see more vegetables in it...the steak was cooked very well though. My husband enjoyed the shrimp and steak, both cooked well. The sushi roll was good. The Japanese fried spring rolls were good but did not have any meat, only veggies. Overall the food is okay. The place is nice and clean and I'd come back for a quick sushi fix. read more

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Long time customer here. Hadn't been there in a few months, since my son was away at school and it WAS his favorite. The portions are TINY!!! Really scaled back the amount of food you get, yet prices remain high. Food was so-so. Going elsewhere from now on, unfortunately. read more

I LOVE this place! The portions are always massive, exploding with flavor! The wait time is usually under 15 minutes, staff is always super nice !! The crab roll app is SO good! Their Miso soup is delicious, and the hibachi chicken.. is so good! The sauces are so flavor packed. I love them. I love their lunch specials because it's cheap, tons of food and great location. The only downside if you need delivery, they have a minimum of 15 dollars. Everything else i great! read more

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Love the food here! They have really good sushi and the rice is always great. My food was a bit cold but not too bad. read more

Hachi Sushi - 5. Cucumber Roll, 3. Avocado Roll - Japanese Near Me - Loves Park, Illinois

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The habachis are nice, and will provide leftovers. Kinda pricy sushi for what you get, but the dragon rolls are the bomb. Check the mailers for coupons. read more

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I've frequented this Establishment on multiple occasions and I like the place for what it is, fast food sushi. You are not going to find top of the line gourmet sushi, what you are going to find is something relatively cheap and quick yet still tastes okay. I have my favorites here, The volcano roll, Spicy Tuna, Firecracker and Rockford Sunset rolls. They have others that are good too. I've never had any issue with the quality of the food. I usually enjoy what I get. Have I had better, yes... but it wasn't this far inland and it wasn't at a restaurant in a strip mall. This one and their partner store off of State St. are ones I hit up for lunch at least once a month. read more

Quite similar to the Hachi Hachi on Sundae Dr. (in both decor and food quality), today we got 3 sushi rolls: spider, shrimp tempura, and California, as well as steak fried rice. All three rolls were decent and weren't fishy at all. The fried rice has a different flavor, but it is delicious. To be completely honest, I realized that they cook rice and meat; when you order hibachi, they separate the two and fried rice, they combine the two. Anyhow, I settle my sushi cravings here and max on the fried rice. read more

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Great sushi for great prices! Hachi Sushi never disappoints. I am always satisfied with their service.

Updated 9/12/18 While I'm still a fan, I haven't cared for the flavor the past few visits. The sauce used on the main dish was almost a gel like consistency, and was kind of gross. It was on the same Hibachi type I've ordered for years. The rest of the review holds true: A tasty quick Japanese option! Moderately priced Pros: I'm a big fan of their hibachi dinners. I'm not much for sushi but my friends always seem to enjoy it. They have some alcohol options (at time of review) and are reasonably quick. Their rice is very flavorful and never seems dried out. Good sauces to go with the meats. I think it is a notch above Happy Wok style options Cons: I've never felt quite comfortable with their delivery service. While I feel some of the "ratings" given solely on delivery service are excessively harsh, I tend to agree that the delivery time is wildly unpredictable, I feel a little uncomfortable using their online payment system. My recommendation is you're better off going in to order. Do the online thing at your own risk read more

I cannot believe I have not reviewed this place yet! I absolutely love Hachi Hachi. My family frequents both locations. I have never had bad service, nor have I ever ordered something I didn't thoroughly enjoy. They have a huge selection and you are able to sit down and eat there in half the time that it would take at the more expensive restaurants similar to it in Rockford. A coworker of mine and I regularly visit their riverside location for Lunch. We both usually order their pick 3 sushi rolls lunch special that includes soup or a salad. It is very reasonable and the special allows for about 15 different types of rollls that's can be combined. Also my family really enjoys their hibachi dishes. We regularly use their convenient online ordering to pick up dinner. They're always so accommodating and allow us to personalize each order to appease each and everyone. I'm sure there are better places to eat but we just prefer Hachi Hachi. I of course recommend either location and am looking forward to my next visit. read more

Hachi Sushi - Japanese Near Me - Loves Park, Illinois

Not good sushi. The hibachi looked really good though. Unfortunately, I didn't order hibachi. Lol The cucumber salad was tasty! Such large chunks though. Either way, it was good. read more

The quality of food has drastically declined! It was awful .... 1 fried rice, 2 miso soups and 3 rolls for 50.00! The only thing we could eat and enjoyed was the miso soup everything else was awful! Going to JMK or Shogun next time read more

The sushi here was absolutely fantastic, the service was great and fast. They had an excellent entrainment set on the wall, so we could enjoy watching a movie while eating our sushi. The temperature is quite comfortable and not too cold. read more

If you're vegan you're in luck. They have a delicious veggie roll with avocado and seaweed salad AND a sweet potato roll that is to die for! Inexpensive and quick delivery every time. I've never been disappointed with their food or their service! read more