They seemed nice at first, I had pain in my lower left jaw, was told that Periodontal cleaning…read morewould take care of it, it did not and I did not want the periodontal cleaning I told them up front, only did it on their advice to relieve pain they charged my insurance at the highest amount. Second visit more $$$ was told I had a heavy bite and they ground down my bridge, it did not fix my issue, 3rd visit more $$$ I was referred to a specialist who found the issue was I needed a root canal and it did not take long to figure it out, and they did not take the time to see if that dentist took my insurance so more money out of my pocket. Either the Texas City Family dentist is rushing through patients and recommending the Periodontal cleaning to keep their people busy and no one there can read an x-ray, either way I was in pain for over 4 months and they billed my insurance for the first visit which I paid for because they were going to charge my insurance more than $400 and it was going to be a special of $75 or $80 they still charged my insurance even after I paid the fees. I have lost all confidence and trust in this dentist office; they play Christian music but does not seem to fit the pattern of how they operate. So be careful to find out how much up front for cash and insurance get a second opinion because I am not sure they are paying attention. My best to everyone I hope this saves someone the frustration I went through.

After I moved to Galveston, I discovered I needed a dentist. I first tried one here on the island…read moreand liked him, but he was so busy he couldn't do the work for three months. I needed something done sooner than that. I asked a local resident I met at the pool and she said, "Go off island. Check out Texas City Family Dentistry; so I did. Let me be up front with you: I don't have dental insurance and I'm scared s---less about dentists. I haven't been for many years because of past experiences and I wouldn't have gone now if I didn't have an issue. I have a real fear of dentist, but, I put on my "Big girl Pants" and off I went. After my first visit to TCFD, I am SO GLAD I DID! These people are AWESOME! Dr. Patterson is so friendly and thorough; and Jessica, the hygienist, is gentle! They took a million x-rays (including using some little pencil type one inside my mouth - never saw that before). We worked up a care plan - I need one filling and deep cleaning. I will get this starting next week in two sessions. The prices were the same as the one on island - no surprise there - but using Care Credit, I can pay over 12 months no interest, so that's perfect. What I did like was instead of paying for my whole mouth to be planed, the hygienist goes through measuring each tooth at the gum line and only planes the ones that need it so I saved some money on one quadrant because it did not need it. Very good for the budget! Also Dr. Patterson took a more conservative approach to the tooth that the other dentist said needed a crown. We are going to try a filling first and only put a crown on if we have to. So I like that. All in all I was very satisfied with the initial consultation. Jessica, the hygienist, could see I was very nervous, so she put some numbing rinse in my mouth. OMG - this is miracle stuff! I hardly felt her digging away at my gums at all during the measuring and partial cleaning. When I come back for deep cleaning, she says this will help me not feel the needles so she can dig deeper. In addition to the extra numbing rinse, there is a tv on the ceiling. They give you a remote and earphones to help distract you - I watched a session of Good Bones! Between the swishy stuff and the tv, I was as relaxed as I've ever been at the dentist. I'll write more when I come back for the drilling and the deep cleaning. AFTER 1ST TREATMENT: I was really nervous about going today to get my work done. I got the swishy stuff right away; but, unfortunately, Dr. Patterson came in right after the swishing so it didn't have as much time to "work." However, I didn't feel the numbing needles at all except for the two to the roof of my mouth. But I was told they're not pleasant no matter what. After I got through that, he let me sit for awhile to numb up. I was excited about getting the TV going to distract me; but, unfortunately, the headphones wouldn't connect with the tv so I had no sound. I can honestly say I didn't "feel" any of the drilling, but my mind plays games with me so I did have some struggles getting through it without the distractions of the tv. We had to pause a couple of times to let me get myself together. But I made it and it honestly didn't hurt. It was only my nerves getting to me. After the filling, they moved me to a room where the tv system worked for the planing. I had no troubles there at all because of the distraction of the tv and Jessica was awesome. She really is a super great hygienist. If you're like me - have a real phobia of dental work - I highly recommend Dr. Patterson and Jessica. I honestly think after going to them for a while, I'll get over a lot of my fears; maybe even all of them! I"m much more optimistic now about keeping my teeth healthy

Always able to get a convenient appointment for my schedule. Very professional. Upfront about costs.read more

I could not have been more blessed then to find South Star Dental…read more Everyone I met was friendly, helpful and professional. It has to be an absolute emergency if I go to the dentist because I am scared to death. I did not feel ANY pain beginning with several shots to having two upper teeth pulled. I have never had such a compassionate Doctor who listened to everything I said including that it is very difficult to numb my mouth. He gave me extra shots and I felt absolutely nothing. I received my partial today, which fit perfectly. He spent time on everything I needed to do to take care of them. I recommend South Star Dental to family, friends and to anyone reading this review. A side note, I called on a Saturday because my teeth were hurting and they got me right in. Thank you Dr. Mankotia and to your staff. Lisa Applegarth

I had my first appointment today. I had previously taken my father there for dental work. So, I…read moredecided to try them. The overall experience was actually exceptional. The Dentist provided me with knowledge that no one previous ever did. Besides that I've never had a dentist to the cleaning. That might not be normal but, I was impressed by it. I need to have some additional work done and I look forward to my next visit. BTW...I have very high standards. Check them out!

BEWARE - at Gulfside Dental, do to the unauthorized cleaning upcharge, that I was only notified of,…read moreuntil after the cleaning... I am looking for a new dentist in the area.

This review is not for dental services, but for the lady that takes phone calls and sets up…read moreappointments. From the beginning, I had trouble even getting an appointment for my grandson. She told me she was by herself and would call back, but she never did. I had to call her the next day. I gave her the requested information for a dental check-up along with his insurance information. She still would not give me an appointment because she had to verify the insurance. When she finally called back, she tells me that I need to change the name of the dentist on his card, which I promptly do online. Today, one day before the appointment, she calls and asks for the insurance information again. I tell her that she was given that and had previously confirmed to me that she had verified the insurance. She goes on to tell me that the office can no longer accept this insurance. So, because she did not call me promptly with this information, she wasted days that I could have made an appointment with someone else. So now, we have to start over; not to mention, that I now have to go into the system again and change the name of the dentist. I am posting this so you will know in advance what incompetence you will be working with.

If I could give less than one star,I would. Worst dentist ever. Terrible bedside manor. It's a…read morebeautiful office and the receptionists and hygienists are 'ok.' Dr. Patterson,however, is absolutely awful. I had a crown and filling replaced and it literally was torture! 2 months later and both are still hurting and will likely need a root canal. With all of the options for dentists, please find another!

After expressing my anxiety and PTSD in tears over the phone with dentists prior to scheduling my…read moreappointment and was told it would be put in the notes and that i would be taken care of. I arrived and was taken back to get xrays. As I was standing in the machine the dental assistants/employees decided that was the OPPORTUNE TIME TO SET OFF CONFETTI BOMB POPPERS. I couldn't move, I had to throw up. I was in the middle of an anxiety attack and then they decided to joke about it sounding like an ACTIVE SHOOTER in the building. I told the dentists that I had ptsd.. and anxiety i had to run out of the building before we could go any further and as my husband was getting a referral for somewhere else the nurses were over heard by my husband saying "I am glad that terror is gone" . As I left the "receptionist" yelled "Have a great day" in the most condescending manner. I was having a breakdown. I threw up 2 times just trying to get through the xrays and your staff treated me like a fucking joke. I have NEVER been more mortified than having to leave that place the way I did because of your staffs behavior. They are a bunch of BULLIES. MY husband had to stay behind to get a referral to an oral surgeon in the area because I was in so much pain with a broken tooth. When I got to the oral surgeons office and relayed what happened to me the dental assistant informed me that MULTIPLE patients have expressed the same mortifying behavior from aspen dental (and reffered us to a different dentist in the area)Between not listening to thier patients to the downright attitudes they have. It is downright Harrasment. I used an Aspen dental 2 years ago in Florida, they were amazing. But I will NEVER recommend that office to my WORST ENEMY.

Everything about this place I give an A+!! Amazing people who truly care about your smile. Love…read morelove love them!!

Needed significant work done on my teeth. Very polite, professional, and efficient. Oh yeah, and…read morepainless. My kind of experience.

You know...I hate dentist visits, but this place just made the experience pleasant. The entire…read morestaff made me feel comfortable the entire way and out the door. Painless! Thanks!!!

Highly-qualified dental office. They are a great team and very professional…read more. Thank you once again Mrs.Karla for assisting me. ​

This place is the best dental office I have ever been to, it's great over all. Very friendly alsoread more