I want to highlight a very sensitive experience I had with this company. My experience dates back to Feb of 22; now I know you're like why are you just now writing a review and honestly, it's because I want to stand up for myself and not be afraid of hurting people's feelings who clearly had no regard for mines. Ive struggled with cystic acne and hyperpigmentation since I was in my early 20's. So, around March of 21 I had a consultation with this company and was recommended to do microneedling with PRP. I paid for my package in full (which was very expensive). It included 3 treatments and y'all I was absolutely amazed by the results my skin was much smoother, and the hyperpigmentation was reduced significantly along with the texture I was so happy. So, then I was told to do another package I had no problem because I seen great results. However, at this time this company had just introduced a treatment called "picosure" they hyped this treatment up and ensured me that this was a safe treatment for African American skin I had no reason to believe that they didn't have the knowledge necessary to perform this treatment on me so I paid and scheduled my first treatment which was for Feb 23, 2022. On this day the treatment was started and right off the bat the heat was unbearable, but they told me this was to be expected you guys my face began to weep so much so the esthetician stopped the treatment went and consulted someone else came back and continued the treatment. Now she knew something was wrong, yet she continued now I'm asking her is everything ok am I supposed to be weeping and hurting this bad she said "yes" this is normal. Post treatment OMG it burned so bad they put ice packs on my face and sent me on my way; my face was on fire for 8hrs straight worst pain I've ever experienced. The next day I noticed I had a lot of crusting on my face where I was weeping, and on the third day I was three shades darker. One week later I noticed my face was looking very different my color was off and I had what looked like facial drooping around my smile lines, but I thought ok it's going to get better, but it didn't. My face reverted back to the very hyperpigmentation and scarring I was initially trying to correct only difference my skin was much darker. This sent me into a complete depression because I didn't recognize me at all. I called and spoke to the manager (not sure of her name), but when I explained to her what was going on she was completely dismissive I was crying and pleading with her to help me. She gave me no direction I asked her what can we do she said she didn't know I asked what I can do to help lighten my skin she said go to Walgreens and try and find some cream. There was no help at all I asked for my money back because mind you I paid in full for three treatments and her response was " we don't do refunds and our policy is that you can't move credits to a different service" so I asked "so you expect me to have two more treatments of "picosure" knowingly knowing I can't do this treatment??" she then said as a onetime "curtesy" she will move the credits to microneedling. I wanted my money back because I didn't trust this company, yet I was forced to allow them to touch my face again because I had paid close to $2000 for that treatment, but I wanted my money back and to be done with them. So, after 6weeks my skin was ruined this put me in therapy I couldn't look at myself in the mirror I looked and seen an ugly women Ive never thought this about myself, yet I didn't see me. After the microneedling with PRP I was hoping it would help but it didn't I was devastated. So, I went to Christie Clinic to see a dermatologist because mind you they left me out in the wilderness not knowing what to do, and she immediately told me to stop any and all treatments for a year because my skin was severely damaged. She put me on "hydroquinone cream" to try and lighten my skin so I did just that and I just didn't do anything to my skin but keep spf 50 on and the cream prescribed. The cream did help a little, but I had deep tissue damage, so I was put on a retinol cream at night for the texture that was now back. I was just so discouraged so I didn't do any treatments up until this year. I'm at a new clinic where we are again doing microneedling with PRF Ive had 2 treatments now and things are looking good, but the Dr informed me that what you all did was unacceptable and that you all should have never left me to fend for myself when you damaged my face severely. I was told the reason that I see such a drastic difference in my face specifically my smile lines is due to the high heat from the "picosure" that melted the fat in that area causing dropping. To sum this up you all have caused me significant mental health issues surrounding my appearance to this day you have caused me to spend thousands of dollars trying to correct what you should have corrected what you all did was wrong and I want you all to know read more

I see most of these reviews are old so...... Love, Love! My facial and abstraction with Aliza today was nothing short of amazing!Although I was in a stressful place because of my (face)breakout, Aliza comforted me. With her skin care knowledge and expertise I left the office feeling more confident and with a better understanding of why my skin was being so fussy! I could really go on and on! But I'll save it for my next appointment which I happily scheduled for two weeks! Also super thanks to Dr. Trupin who popped in to assess and gave her medical advice! No pressure just much needed support! I'm grateful to add them to my skin care team, because honey I needed it!! read more

This place is the WORST. Do NOT go here. The owner should not be supported whatsoever. She is a very rude, judgmental woman who cares more about looks than anything. She is also extremely harsh when she deals with clients and i have seen her first hand treat her employees poorly. She puts them down and yells at them right in the front part of the office. Not sure why she would go into women's health and cosmetics if all she does is puts others down. If i could give negative stars I would. read more

I have no idea what I would do without this place! I'm a regular here! Every 4 months for Botox and now every month for a chemical peel. Everyone in here is literally amazing. Anyone who asks for a good medical spa I am always referring them to Hada! read more

I go to Hada to get hydra facials with Alison. She is excellent!

I am very displeased with many facets of their services. 1. The coolsculpting performed on my inner thighs was done poorly. One leg was left with a "butter pat" on the top of my thigh and the other leg had a "butter pat" on the lower part of my thigh--clearly this procedure was not done evenly. I also had large brown circles left on my skin that took 2 years to fade (I had had coolsculpting done on my stomach a few years earlier by a plastic surgeon in Highland Park and I did not have either of these disastrous results!). To top that off, as soon as she saw my legs, the woman who did the procedure made a comment about how she never realized just how toned her teenage daughter's thighs were (obviously in comparison to mine)--SO UNPROFESSIONAL! 2. I had a dermaplaning procedure and she nicked my upper lip and I now have a keloid scar just right of center on my top lip. 3. I did a Palomar facial and I clearly asked that they avoid a compromised part on my nose that is missing some bone and has some cartilage grafting on my nostril due to an accident I had years ago and she went ahead and used the laser on it anyway and made that part of my nose so raw that it compromised the stability of the graft and created a sunken look on the side with the missing bone. This office is owned by a gynecologist who was more interested in critiquing my looks than getting me my pap smear results. I have to wonder exactly how well trained these overzealous technicians are. There are so many actual plastic surgeons and dermatologists in the C-U area and up in Chicago that there is no need to compromise your looks by going here. read more

Love this place - I have mild acne scars & they gave me a free consultation to figure out the best plan for me. I made an appointment with Janie for 3 microneedling treatments. A little expensive but they had a package that made it worth it. Janie is very caring, talks to you about a skin care routine that will work for you when you go home, is happy to give a sample of a product so you can try it before you purchase & she even emailed me the next day after my first treatment to see how my skin was. Front desk girl is super nice & welcoming. I definitely recommend this place read more

amy at hada inside the ARC is amazing! i had waxing services with her and she made the whole session painless and made me feel really comfortable. it was my first time and she explained the whole process to me so i knew what to expect. she also waxed my eyebrows and they look amazing! i would recommend this place to everyone. i will for sure go see Amy again! read more