they refused to provide care because they dont take my insurance, which was fine. I offered to do…read moreself pay (which my husband had previously done at the same dentist), and they still refused to help me in an emergency with a broken tooth.. I work in medical billing and know for a fact they do not have to run this through dental insurance. this was a joke. the receptionist Olivia just didn't like me because of confusion on our first phone call.

Worst dental office in the surrounding areas. There's nothing more badly that I could say about…read morethis facility, the dentist practitioner/owner. They are disengenous & they overcharge their customers more than any other practice I've ever been to. I have a prosthodontist in Miami, I have another prosthodontist in Berks county, & I have been to many oral surgeons & dentists of all calibers, including one in Los Angeles & like I said before, Miami, more particular Brickell. I am versed in the practices of prosthodontics, dentistry, & persuasion & negotiation. These people are absolutely terrible, unethical, & I would say, never ever go here to Brookside Dental Care. They attempted to charge me over $200 for a consultation of about two minutes. They tried to sue me & ruin my credit, but I won on both fronts. My humblest regards, k.david

The receptionist is extremely rude. I called in to ask about some misinformation that she gave to…read moremy spouse, she wouldn't allow me to speak and hung up the phone on me. When I went into the office and patiently waited to speak with a manager that happened to be her and ask for my records, I was asked to leave then she called the police. It's a shame because I heard really good things about the dentists. They should really re-evaluate their front office staff. Hopefully, a manager or one of the dentists will give some explanation for such customer service.

I came in earlier this year for a basic filling with Dr. Tran, and after the procedure, I was still…read morein a lot of pain and felt there was something wrong with my tooth. When I came back, the dental assistant saw me and stated there was a gap in the filling and that it was filled unevenly (so it clearly wasn't a job well done by the dentist), she fixed it and said it should be good now. I STILL had pain...I had to come back a total of 3 times because the dentist couldn't find what was wrong and why I was in pain. I then decided I should stop seeing this dentist, and was referred to a different dentist, which I went to a few months later for a cleaning. After they took X-rays, they told me that the filling on this tooth was not done properly and that there was still an open cavity on the tooth. It would have turned into a root canal if I had waited a few more months! So now I am paying double the amount for a filling on the same tooth. I called the office to ask for a refund and the staff (Tomasa) spoke in a rude manner stating "you don't know anything about dentistry, let me explain it to you." And "yeah, you're def not getting that refund" then hung up on me. Don't be fooled by the reviews, when an issue arises they clearly don't care for the client and do an awful job with basic dental work. What a disappointment!

I needed to find a new dentist after mine retired. It was a scary search. I would recommend anyone…read morein search of a new dentist to check reviews before scheduling an appointment. The minute I walked into the Hamilton Design Dental office I was greeted and treated well. I was taken in in a timely manner and met Mellisa who did my check up and cleaning. It's good to be in the chair of someone with so much experience! I thought I'd be nervous but seeing all of the up to date equipment and cleanliness of the office space made me feel at ease. She was very pleasant and answered all the questions I had. I especially liked how they take pictures of all of your teeth! Incredible technology. Dr Gil is very kind compassionate professional and honest. To know that they won't do procedures unnecessarily is PRICELESS! Thanks to everyone for your kindness!

The old saying in sales is anybody can get one sale, but, the second sale is what makes success…read more This is the case with Hamilton Dental Design. I was very happy with the dentist and the staff. My problem was the arrogance of the office manager telling me I was wrong about a procedure they were totally at fault. Her attitude was over the top! Karen's interpersonal skills on a scale of 1 to 5 is 0. You lost a customer.

I was asked four times for my insurance info by phone or email and I responded each time. Four?…read more Although staff were friendly and the site was comfortable I was quoted a price of $4,000 for a recommended procedure. I checked with three other dentists and the maximum was $1200. In addition, a family member made an appointment over the phone and was told on the day of the scheduled appointment that there was no appointment. I cannot recommend.

I read a review that someone arrived for their appointment and was told there was no appointment so…read moreI tried to be proactive and called to confirm my new patient appointment. I was told they had no record of me as a patient. Glad I called ahead... I think I'll find another dental practice. I also think their office staff needs retraining.

Very attentive staff. Pleasant and comfortable environment. Always in time. Very helpful when…read moremore than a cleaning is necessary

Dr. Pellegrino may be one of the only quality dentists in the Lehigh Valley. I have been a patient…read moreof Dr. Pellegrino for over 15 years (since he first started to practice in the Lehigh Valley). First, I will say I agree with what other reviewers say - its rough to get an appointment, especially if you travel for work like I do. Let me tell you, it is worth the wait. A busy dentist is one with lots of returning patients! I recently went to another dentist for a procedure because I couldn't get appointment. Huge HUGE mistake. I figured "how bad can it be"? Well..... it was horrible. I now have a crown from another dentist that is problematic a full year later. Intense pain from another dentists work like I have never experienced in all my years of going to Dr. Pellegrino, but I am back to get it fixed! (Now much more wiser). In the years I have been with Dr. Pellegrino I just forgot how good he and his staff were because everything was so effortless, and easy, and proper. Suffice to say I just took it for granted in general. I have had a crown, fillings, replacement of old fillings from other dentists, countless cleanings, whitening, and other dental procedures. All went well. I came in, had the procedures done, and walked out with no issue. This has been my experience for years. I have recommended Dr. Pellegrino too all my friends or acquaintances, and will continue to recommend him. Years of quality work with zero pain - and many more to come. You can be assured you will have the same experience here; which I am pretty sure is standout from most other Lehigh Valley dentists.

I wholeheartedly recommend Dorneyville Dental…read more I've been going to them regularly over the years. They say you don't know what you got til it's gone and that's true, when I decided to try another dentistry, Gentle Family Dentistry on Cedar Crest. My first visit there I was told I had 19 cavities and it was going to cost me more than $3,500 to fix it all - and of course they were very quick to offer me a finance plan through a "3rd party" company. Needless to say I ran back to Dorneyville as fast as I can. Dorneyville has a great staff and they do a good job, fair, and they don't try to add on more stuff for you than you actually need. In fact they told me I only have two areas that they'll keep a watch over and fillings aren't even needed. I had them retake xrays and examine my teeth, as well as re-clean my teeth since they didn't feel clean at all after having it done at the other place.

I've been going to Dr Rossowski regularly for 20 years. My wife and daughter also go DD too. My…read moredaughter lives in RI, but schedules here yearly check-up during her Christmas visit back home in PA. She won't go anywhere else. Bob, Linda, Kim

I LOVE THIS DENTIST!!!! The office comfortable and beautifully decorated, Dr. Mary listened to all…read moreof my concerns and gave me a detailed estimate of the cosmetic work I wanted to have done. I was really there for a cleaning and exam, and she was so thorough, and her staff was so gentle. Everyone there was just so incredibly friendly AND they sent me home with a bottle of water and some fresh baked cookies! I can't WAIT to go to the dentist again :)

From the owner: Dr. Mary Elizabeth Viechnicki has proven her skills as a Cosmetic Dentist whose scientific…read moreknowledge and artistic ability allow her to perform smile design makeovers with incredible results. Dr. Viechnicki received her Doctorate of Dental Medicine (DMD) from Temple University School of Dentistry and is a member of the American Academy of Cosmetic Dentistry. She also has a Bachelor of Arts from Lehigh University and a Master of Science from Columbia University.

If you're looking for a new office and Dentist go see Dr. Gruber!…read moreshe is excellent takes her time explain things to you, perfectionist!!!! her assistant Susan is a sweetie the hygienist are wonderful the front desk is very accommodating! i've been going there for 20 years!

Excellent dental care and most importantly will put your needs first and go out of their way to…read moretake care of your urgent needs. When others say we have no openings they find a way and time to treat you.

My first visit, Dr Brad is Amazing and the staff is friendly and kind. I definitly recommend them.read more

My previous dentist minimally abraded my molar and applied bonding to guard against tooth…read moresensitivity. It had been 7 years and the bonding fell off. I was in no rush to go to the dentist to get the bonding replaced because my molar didn't bother me at all. When I went to Dr Lawrence's office a few months later for a regular check up, I was seen by Dr. Kratzer. She asked me if I had any pain or sensitivity with the bonding being gone. I said no. She said she would replace the bonding and I agreed. Dr. Kratzer replaced the bonding; however, she abraded my molar so deep she told me I might feel some sensitivity for the next few weeks because she got very close to the root. I don't understand why she had to abrade my tooth to that extent. My tooth was so sensitive and I could not chew on that side of my mouth for months. I religiously used salt water rinses to finally quell the sensitivity. Then the bonding fell out and I immediately set up an appointment because the sensitivity was not bearable this time. I saw Dr. Lawrence this go around. I expressed to her that I was unhappy that my molar had been ground down this much by Dr. Kratzer and then I had months of sensitivity after Dr. Kratzer's initial work. Dr. Lawrence was concerned about the prolonged sensitivity and that I may need a root canal (she is the self-styled "Root Canal Queen"). She said that grinding down the tooth was necessary to allow the bonding to hold better. I was so upset: so Dr. Krazter takes the more invasive approach and my tooth gets infected and potentially I need a root canal! Dr. Lawrence replaces the bonding on this molar (she didn't charge me) and on another tooth. The bonding on the molar fell off within 2 years and 6 months on the other tooth. I could feel and see the work of both dentists, the bonding was far from flawless. When you don't have a smooth edge where the natural tooth and the bonding meet, you're bound to have issues. It's constantly going to catch on food and floss and eventually fail. I very unhappy. I really regret going to this office. I think both dentists have good bedside manner and they seem knowledgeable. However, I don't think minimally invasive procedures where practiced and I their bonding work is subpar.

Dr. Marsha is amazing and so very gentle and her assistant was wonderful. I had taken my son to…read moreanother dentist for a cleaning and he didn't bother sitting on the chair. He wasn't comfortable. Here he was immediately comfortable and relaxed at this office. He had work done and was not at all afraid to return to have it finished the next few visits which was shocking to me. They did the work with TLC. Dr. Marsha took her time to thoroughly explain all the options. We decided on a procedure which was less invasive and the right one in my opinion for my son. I highly recommend taking your kid/s here if you want a smooth visit. A wonderful experience!!!

Very friendly, very professional staff! The office is nice, clean and spacious, with plenty to do…read morefor kids in a waiting room. Atmosphere very inviting and hassle free. More importantly, the doctors are very good at what they do, they truly know how to take care of kids, explain all procedures and tools used every step of the way - so it's not as scary!