I have been a patient of Heller Group for at least 8 years. Dentists to me are like a scary…read moreexperience It has been that way since I was a child. After having been a patient for less than a year I found myself not as scared and actually willing to come to the appointment. A big improvement for me. Their work is excellent and entire staff is very professional in the approach and delivery of service. I highly recommend them for folks like me and the brave dental patients out there

I felt that the service was rushed. No one introduced themselves so with masks it was tough to tell…read morewho the doctor was as she entered behind me through the door. Then I had a root canal and the majority of it was done by a technician. She had a tough time getting the dam off of the tooth and basically just pulled and pulled until it let loose. Seems like it's a money machine with very little regard to the customers. That is my experience. I'm sure that others find them perfectly fine.

NO STARS (I was not allowed to pick zero stars) My mom had a…read moreterrible experience with Dr. Tynecki at Designing Smiles. She received lower dentures from him, and they were incredibly painful and never fit properly. Despite many, many visits over a 2-3 year period, he was unable to fix the issue. What frustrated us the most was that he never took a mold of her top teeth to ensure the lower dentures would match properly. It felt like a complete waste of time and money, especially since he would not break down the invoice for me. Quite suspicious. I would never recommend him.

Amazing first experience, the staff is very friendly and kind and actually care about you as a…read morepatient, will take there time and treat you with care. Will definitely be coming back!

I am a long term, decades, patient of Dr. Sanford. He and his staff have been so professional, and…read morevery sensitive to "pain" issues, and treat their patients like family. Excellent care. Super professional.

Dr. Sanford is the 4th dentist I have been to in my 11 years of living in the Lehigh Valley. He and…read morehis office staff are extremely friendly and kind. He is very careful with his work. I would highly recommend his office to anyone!

i've been at this office several times the people fantastic. The staff is fantastic. The is…read morefantastic. I don't know if people are very hard to please, but I've seen nothing but from this facility and I enjoy talking to the people and going back every time

Hello, please note that we are cancelling Elizabeth appointment for Tuesday 4/25/23 at 8:30AM as…read moreyou are not happy with staff and dentist!!! So we are dismissing whole family from our practice with immediate effect. ×××this is them canceling my daughter's appointment due to my review on them Rather than call me and try to prove they are a respectable practice, or care enough about their patients to fix the mistakes they made , they discard our business and obviously don't understand that word of mouth and good reviews and manners matter in patient care and assuring their patients opinions matter So tacky!!! Get em in , get em, out collect the check that's all that matters

Google review summary 5…read more4 3 2 1 4.7 (314) Reviews All cleaning26 office26 feel17 questions12 +6 Sort by Most relevant Newest Highest Lowest Lisa J Local Guide·56 reviews·25 photos I have been going to this office on and off for a few years and aside from the pretty high prices (despite TWO types of insurance) have found it to be decent enough and Dr. Fabey an affable person and good dentist. This past Friday I had an ... More Gabriella Liberatore 10 reviews a month ago I really enjoyed coming here until this week. I was told by the doctors I had to have a baby tooth with no adult tooth removed at a routine cleaning. That's fine. They set me up for an appointment while I was there, which was great. My ... More 1 Fabey Dental (Owner) a month ago We understand your frustration with the matter of your extraction appointment. However, the doctor made a decision based on the facts that due to the health of the tooth and the comfort of the patient it was best for you see a Specialist. Your conversation with Tara was based off of the decision of the doctor. Our Team of Doctors also conquered with the decision that was made for you to see a specialist. Our team has the patients best interest at heart. Joseph Bonasera 5 reviews a week ago New I come every three months to have my teeth cleaned and everyone Fabey Dental is fabulous. They are friendly, professional, and efficient. I have never had a problem will constantly be going back. Fabey Dental (Owner) a week ago Thank you Joseph for the wonderful review! I'm so glad to hear that you've had such a positive experience at our office. I will be sure to pass on your kind words to the team. We appreciate your continued trust in us, and we look forward to seeing you again in three months! Tanishka Dejesus 1 review 3 months ago I did not have the greatest experience at my old dentist so looking for a new dentist I was very skeptical. Fabey Dental did such a great job at making me feel valued and welcomed. My Hygienists Allison was so kind and did such a wonderful ... More Fabey Dental (Owner) 3 months ago Thank you so much for the amazing review! I'm so glad to hear that Allison and Dr. Patel made you feel valued and welcome. We strive to provide the best possible experience for our patients, and it's great to hear that we succeeded in your case. We appreciate your recommendation and look forward to seeing you again soon! Lisa J Local Guide·56 reviews·25 photos I have been going to this office on and off for a few years and aside from the pretty high prices (despite TWO types of insurance) have found it to be decent enough and Dr. Fabey an affable person and good dentist. This past Friday I had an entirely different type of experience that will cost his practice a patient. I had an appointment scheduled months in advance for Friday 10/18 at 10:30 am. I STILL HAVE THE CARD. I had received text message reminders and a phone call reminder all leading up to this appointment. I scheduled myself to work from home that day so that I could go to this appointment for what I assumed was a cleaning. Due to road construction on my way there I would say that I arrived roughly 8 or 9 minutes late. I'm going to say that this amount of time late should NOT have been a problem because when I go there I literally NEVER walk straight into the appointment. I always have to wait!! Your time is no more valuable than mine is. Also, most PROFESSIONAL businesses give a courtesy amount of time too allow people to get to the appointment. Some of us actually work for a living. But I digress... Anyway, I walk up to the desk, give the receptionist my name and she says I don't have you on my schedule for today. I said well I certainly have an appointment. She keeps looking at the screen and asking me if I'm sure and to give her my name again. She still couldn't find me. Then I showed her my text message reminder. She then gets up and walks toward the back into the office and starts engaging in conversation with other women (one was definitely a hygienist whom she asked to do a cleaning for me) because she (the hygienist) said well she's not on the schedule and she's 15 minutes late even if she was so NO I cannot see her. This was said in a nasty tone while looking in my direction. I HEARD her say this as she was standing in a doorway, casually chatting up other women. She was clearly NOT busy. I said no, "She" (meaning myself) was not 15 minutes late and if it weren't such a Scooby Doo mystery of why I'm here I could have been getting seen by now. They very nastily told me I couldn't be seen that day and that I had been removed or crossed off the schedule because I was late. You have got to be joking. I'm sure you clowns have cameras. Check them and see how late I was and don't use that as an excuse for your ineptitude and unprofessionalism. I was told I could reschedule. I said I would do no such thing since you all wasted my valuable time. Dr. Fabey, your practice is only as good as your staff.

Called several times. Sent a text. Even asked my husband to call. This happened over the course…read moreof a week plus, and nothing. I even sent a simple text "are you accepting new patients. Please let me know." All they had to do was send back a simple yes or no answer. So to be sure, I cannot really rate them based on anything but their absolute lack of response to all of our requests for a phone call. Perhaps it was for the best because I was able to then give up and locate a dental office that is hands down the best I have ever been to.

I am a new pt to this office I was given a warm welcome…read moreI needed a perm bridge removal & replacement All three appointments went very well My insurance was accepted I was billed for the remainder Dr Mohan is a gentleman and a professional Dr Mohan s assistant was a professional Our family will be using this office for our future dental needs I would highly recommend this office for your dental needs

I scheduled my children's first dental appointments several months in advance and provided our…read moreinsurance information when the appointments were made. Our insurance recently changed, and the office called me the day before the appointment requesting the updated information. When they first called, I explained that I didn't have the new insurance information available at that moment but would call back later that day or the following morning to provide it. Despite that, I received another call later the same day asking for the same information, even though I had already committed to calling back. I called the office to provide the information and also expressed that I was frustrated by the repeated calls. My concern was never about the importance of having accurate insurance information--I completely understand that. I work in customer service myself, and I appreciate the need for accurate records. My frustration was simply that I had already told the office I would call back, yet I felt pressured before I had the opportunity to do so. Rather than acknowledging my concern, the office manager spoke to me in a way that felt dismissive and condescending. She even asked if I "always talk to my customers the way I was talking to her," despite the fact that I remained respectful throughout the conversation. I never raised my voice or spoke disrespectfully; I simply expressed my frustration with how the situation was handled. As a parent, first impressions matter when choosing healthcare providers for my children. Unfortunately, this interaction left me with little confidence in the office's approach to communication and customer service, so I chose to cancel our appointments and seek dental care elsewhere.

I needed to find a new dentist after mine retired. It was a scary search. I would recommend anyone…read morein search of a new dentist to check reviews before scheduling an appointment. The minute I walked into the Hamilton Design Dental office I was greeted and treated well. I was taken in in a timely manner and met Mellisa who did my check up and cleaning. It's good to be in the chair of someone with so much experience! I thought I'd be nervous but seeing all of the up to date equipment and cleanliness of the office space made me feel at ease. She was very pleasant and answered all the questions I had. I especially liked how they take pictures of all of your teeth! Incredible technology. Dr Gil is very kind compassionate professional and honest. To know that they won't do procedures unnecessarily is PRICELESS! Thanks to everyone for your kindness!

The old saying in sales is anybody can get one sale, but, the second sale is what makes success…read more This is the case with Hamilton Dental Design. I was very happy with the dentist and the staff. My problem was the arrogance of the office manager telling me I was wrong about a procedure they were totally at fault. Her attitude was over the top! Karen's interpersonal skills on a scale of 1 to 5 is 0. You lost a customer.

I arrived at the office for my post op follow-up and was greeted enthusiastically by the secretary…read more I waited less than 10 minutes to be taken into the office to see Dr Fanelle and then saw him within 10 minutes. Dr Fanelle was gentle, kind and thorough. He was also honest. He provided everything I needed from this visit! Thank you OMS!

Good luck getting these people to keep an appointment. They cancelled on us three times. The first…read moretwo times they texted my cell phone. The third time they DID NOT text or call my cell phone but called my land line to confirm. I didn't get it so they cancelled. I called saying we were coming in and they said to reschedule. This is like 6 MONTHS of my son - who is 18 and works ten hours a day - not getting a consult for his wisdom teeth. Thanks a lot.