For it being 2025 your website is so lackluster... No search function, no color selection, no brand…read moreselection.... Horrible experience. Going into the store is much better but as someone who knows nothing about flooring it's too overwhelming!

We were able to compromise and work out a solution with Buddys about our problem. We met with Kim,…read morethe Florence Manager, a fantastic listener with great customer service, to replace the carpet and do 3 other areas of our carpet with a competitive price. For a few days, there were 2 stairs that were the old carpet. My skeptical teenager, who wanted to just keep the old carpet, was convinced that the new carpet was definitely better and similar to the old carpet in our home. I highly recommend working with Kim for all your flooring needs. Thank you Kim!!

Carpetland recently did all of the flooring in our home, this included LVP and carpeting. We LOVE…read morethe outcome, it looks great! Pricing was extremely reasonable and competitive. Jeff Stovall was our salesperson. He was extremely friendly and helpful throughout the entire process. Scott and Leonna installed the flooring-they were so accommodating and did fantastic work! All employees really went above and beyond. I would recommend Carpetland to anyone.

I have had carpet bought and installed by Carpetland Erlanger on many occasions. I must give a big…read moreshutout to their installers who always are polite, hard working and excellent at their job. I have also, once and only once, bought from another company and have regretted it. The installers ruined my baseboards and after less than a year, the carpet stretched. Replaced with carpet from carpetland with no damage to my baseboards. My advice is to go with a company whose employees know what they are doing. I highly recommend Carpetland. I also have a favorite salesperson, but all the sales personnel are great. They give you all the time you need to decide and arrive at your home to measure on time.

Grain Designs Flooring has been outstanding to work with from start to finish. From Jason and…read moreDakota on the front end to Alex, Matt, and Tyler executing our hardwood needs in the field. Their team is always professional, reliable, and committed to doing things the right way. They always hit our schedule milestones and keep the job sites clean and organized. Their workmanship and communication make every project smooth and stress-free. Highly recommend this team for any flooring needs!

Installed flooring at my place of work. The crews were so respectful of both workers and residents…read more The floors were, and still are beautiful. They made the right choice when they chose this company.

This was by far the worst experience I have had. The sales rep was insanely rude and unhelpful…read more When we provided our budget, they still kept trying to sell us over our budget. Once we indicated we were not going over budget, they said "sorry I cant earn your business" and refused to show us any products within our budget. They even asked how much I paid for my new car to justify "I had money." I would recommend staying as far away from this company as possible as there are plenty of other companies that do good work and who will respect you.

Do Not waste your time bad customer service,poor follow up and their team does not communicate well…read morewith one another. Waited several weeks for my carpet. No one called the morning of the installation and I had to hunt them down. They finally showed up just to tell enough carpet wasn't ordered!!!!! Now I get the pleasure of waiting more time for the rest of my carpet. Please avoid them and look elsewhere for your flooring needs Bonnie F

Amazing Job! Alex is very professional and I have used him at every house i've lived in. The…read moreprice is amazing and the quality is unmatched! I've tried other people before and they just didn't live up to the standard they claimed. Alex did my old home and increased the value tremendously when I sold it. When I built a new house I made sure I kept his information because I knew I would get great work.

Alex is very professional and skillful. I used his service on two of my properties. He is polite,…read moreskillful and provides good service. I will highly recommend Alex for all flooring needs.

We were moving from out of state to KY and wanted our carpets to be shampooed before our furniture…read morewas brought in. We got the reference for this business from our realtor along with a couple of other options, but we picked Paramount due their quick response and willingness to work with our remote situation. On the phone they took an estimate of the area and number of rooms to shampoo and provided a $ amount based on that. 1 week before the scheduled date I had to call and ask to do the job sooner since there was a change in our relocation plan. They worked with us and gave us an earlier date. They also agreed to enter the house using a lock box since we wouldn't be there yet. The technician called me about 30 mins before getting to the house to let me know they were on the way. The place looked clean and detailed when we got to the house 2 days later. We will certainly use them again in the future!

Our basement flooded. This company worked with us from mitigation to demo to rebuild. They crew on…read moreeach task was professional, thorough and did excellent work. I would recommend this company.

After paying $3000 for laminate flooring to be installed in our living room, kitchen and hall we…read morewere left with awful installation and nobody that cared enough to fix it. We had the flooring installed over two days. As soon as I saw the finished product I called the store to discuss the problems with the quarter rounds and the overall quality of the finish. The manager came out to take a look and told us that he would send out a carpenter to fix the job. The kid that came out sanded some places and painted over some nails and left. After this poor fix we were two weeks in to our new floors and already there was buckling and cracks. They had a "third-party" floor inspector come out. While he was "inspecting" he was also telling us how much he liked the guys at Dalton and insisted that we had just mopped the floor. We hadn't but we knew his report would be skewed. Well it was but that's when I researched it and found the problem myself. I contacted the Canadian manufacturer of the flooring product. It seems that the installer didn't follow there installation guidelines at all. The flooring was supposed to be acclimated to the inside temp. of our condo. Instead it sat in a van in 90+degrees humid weather for two days. Also, the specifications for spacing were not followed at all. The company rep. said that these two things caused the buckling and cracking. The third party report even verified that the company's specs weren't followed. When I brought this to Dalton's attention they wouldn't call me back. I went through all chains of command and was told that I was a liar, that they didn't care what the floor specs were and that they weren't doing anything for me. I ended up selling the condo but I wish I would have brought these crooks to small claims court. Please learn from my bad luck and don't go to them.