Been with Hagerty for years. Great company, and great rates for classic cars…read more Called them today regarding a rate increase. Wasn't happy about it.. But.. The Customer Service Representative I spoke to, Dee, was friendly, was genuinely concerned about helping me, and explained everything very clearly. Honestly, Customer Service on that level of professionalism is hard to come by these days.

Always met with warmth yet professionalism in all my interactions and communications both via phone…read moreand emails. Insured my classic car with them for years and then used their auction site to sell it. And then cancelled my policy. Very smooth process. Lots of help from Hagerty every step of the way. Will use them again if I get another car.

Susan is an amazing insurance agent. She and her entire staff are very friendly and make it so…read moreeasy to inquire and buy insurance. She is readily available and always prompt with answers for any questions. I highly recommend this office for any of your insurance needs. Paula Prusick

The agents at this office have been so helpful In my transition to Traverse city from out of state…read more They took the time to run through all of my options to come up with the best plan for me and my family.

Tim is always on top of things and takes care of all my worries. Tim takes the time to answer all…read moremy questions and brings up things I hadn't even thought of to make sure I am well informed.

Tim Collins State Farm Insurance Agency is as good as it gets. No matter your situation, they will…read morego to any length to get the best outcome for you. Here are some of the qualities they possess: Listeners: Pay close attention to customer's needs Communicators: Strong ability to communicate clearly Well-informed: Knowledgeable on industry, offerings, and customers Thorough: Committed to following through on efforts and communication Trustworthy: They do what they say, say what they mean and keep their word

I had Tom as my insurance agent for a couple of years. He is always available, explain the…read morecomplicated insurance policy in an easy way (which is super helpful for me bcz I hate reading the policies), he offers the options and gives advice on how to choose as well. If you are in MI area, go with Tom.

Tom is an awesome insurance agent. We (my sister Silvia and I) have had him as our insurance agent…read morefor many years. He is not only insightful and helpful, he's a kind human being who is always ready to go the extra mile to help us. We not only consider him our insurance agent, we call him our friend. If you need a high-quality insurance agent who will help you get the best policy and rates, you can't do better than Tom. Alex and Silvia Bolado

I started doing business with Josh at the Larkin Group in 2013. I was in a huge bind at the time…read moreas my homeowners insurer decided to drop our coverage after having issues with the quality of my roof. I had been scrambling to find an insurer and nothing was panning out. My realtor put me in contact with the Larkin Group and they came through with the coverage I needed. My agent Josh, walked me through the application process and had me insured either on the same day i contacted him or shortly thereafter. I felt he was knowledgeable and seemed to care about us and our situation. I have since had an new roof put on my house, but in light of the great service I received from the Larkin Group, i have decided to stick with them. I have periodically had to call Josh for information on claims or small issues with payments, and he has always responded within the same day and answered all my questions. My only reason for giving it a full score is that I feel the price is higher than you get from going directly through the insurance company. However, after going though being booted by an insurer I was dealing with directly, I have see the benefits of having a agent.

I have tried calling my agent numerous times and she is never available. I am constantly talking to…read moreher service person who has actually told me she doesn't like talking to customers and that the service person is actually the one doing the requests I ask for. So why do I even have an agent. The service person is very nice and helpful. They should make her the agent and get rid of the lazy agent that doesn't want to take any calls.

warrning ! if your smart like like i was not ,have any policys with this company reviewed , i had…read morewater damage in my basement tought i was covered a sump pump discharge pipe failed ,call 800 # made a claim happened on a saturday morning call a company to clean it out before mold started called the adjuster 1o times left massages no return calls finally on monday he answers phone says we have no coverage should have bought flood insurance from fima i am not in a flood area what a total kick in the face this company advertises like they cover everything and care total bull shit an tom talks a good game but hes full of shit im out 50 k thier is no way anyone or company has all good reviews something is fake i am not

From the owner: COVID-19 Update: We are still open, but for the safety of our customers, agents, and employees,…read moreFarmers agents are available online or via phone.

That was not any sort of racist group sign. It was a ghost blow-up thing during Halloween. There…read morewere a bunch of them around town. They sold them at the Home Depot. I doubt that store sells racist decorations as you suggest. Please do not suggest such hateful things toward a good, honest local business.

I contacted their office four or five times beginning last October for getting a quote. Like anyone…read moreelse, we were looking for "nothing but the best." Unfortunately, no one ever returned our calls. Even if your firm wasn't interested in taking our case, a simple courtesy call would have been appreciated. Apparently, that level of courtesy is not part of what "nothing but the best" means.

Suzan Spaulding at Front Street Insurance has made our transition to Michigan very smooth! She was…read moreresponsive morning to evening to all my questions and was able to carve out some exceptions for our family when I had last moments of panic and changed my mind on a few coverage options.

From the owner: Front Street Insurance Agency of Traverse City, MI has been a trusted name in insurance since…read more2001. Owners Bill Van Vreede and Harold Kranick had careers spanning over 20 years in the insurance business when they became partners and established Front Street Insurance Agency. We take pride in our dedicated, professional, innovative and friendly staff, who are all willing to listen and consult, to ensure that you have the exact coverage you need. As an Independent Insurance Agency, we are vested members of your local community. We offer a wide variety of insurance products to protect your life style.  In Northern Michigan there is so much to enjoy and we can provide coverage for your Boats, Motorcycles, Snowmobiles, RV's and ATV's along with your Home or Seasonal Home, Auto, Health, Life, Commercial and Workman's Compensation.   So if you're a resident, a snowbird, an established or new business, let us put together a plan for you! We also have offices in Honor and Beulah to serve yo

I have been a member of Michael Kuhn's State Farm Agency for 12 plus years! I have received the…read moreBEST costumer service, friendliness and experience with the entire staff. I must share, Gina is my fav'! It's been a true treat to work with her. Gina's knowledge, customer care and patience SHINE! I have shared this info with my family and friends..... they have switched over to this agency! I would highly recommend Michael Kuhn's agency to all who are in search of insurance or looking to switch. If there was ten stars to give.....I would give it! Cheerio'!

From the owner: Our mission is to help people manage the risks of everyday life, recover from the unexpected and…read morerealize their dreams. Get Coverage You Can Trust. Compare and Save Now. Whatever Your Needs Are State Farm has you Covered. Click or Call for a Free Insurance Quote Today. License #: MI-972628

After having a problem with my previous insurance company, Dave looked over everything with me and…read moreset me up with a better insurance plan that covers my needs. I am very happy with Farmer's and with Dave's customer service.

From the owner: COVID-19 Update: We are still open, but for the safety of our customers, agents, and employees,…read moreFarmers agents are available online or via phone.