The appointment process is confusing and unprofessional, to mention the least of their problems…read more The actual cataract surgery is a production line of misfits trying to pass themselves off as an eye surgery center and medical practice. At best, this is an uncaring, disorganized, mad house of nitwits trying to pull the wool over patients eyes. Avoid this place at all points or cost. Go elsewhere, if anything save yourself and the madhouse experience and go to someplace which is actually a 'real' doctor. Signed, Disabled Veteran who is not satisfied.

The Regional Eye center saw me within 10 days of receiving my referral. The entire staff was…read morepleasant, patient, and caring. I will write more after my surgeries.

I have no issues with this practice other than Dr Carlson. He is unkind, uncaring, cruel,…read moredisingenuous, and disfiguring. Do not have surgery with him if you would like to be treated with dignity and respect and not be left with your face disfigured. He should not be practicing plastic surgery and that is not only coming from me but also the plastic surgeons who saw what he did to me. Heed my warning and do not let this man make any incisions in your face or you will live with the same regret I do.

Dr Carlson and his staff were great. My daughter was very nervous before her eye exam. Dr Carlson…read moretook the time to make her feel comfortable and made her visit a positive experience.

Good place to get glasses. Lots to pick from and prices are reasonable. They know how to accurately…read moremeasure and adjust glasses to fit comfortable.

From the owner: Click Business Name for More Information…read more Welcome, we are a locally owned optical shop located in four locations throughout the Tri-City area of southwest Virginia / Northeast Tennessee. Tri-City Opticians was first opened in 1975 by Charles Norton, and we currently have 4 store fronts, located in Bristol, Abingdon, and Big Stone Gap in Virginia and in Greenville, Tennessee. We currently carry many stylish name brand frames and contact lenses, and offer services such as eye-glass repair, eye-glass duplication, and prescription filling. If you need an eye exam, we are located right next door to an optometrist: Dr. Callahan in Bristol, Dr. Smith in Abingdon, Dr. Sawyer in Big Stone Gap, and Dr. Norton in Greenville.

I called prior to walking in to find out if they would be able to fix my glasses that were bent at…read morethe base of the arm, the piece attached to the lens under the screw. They informed me that they could with the fee of 5$. I walked in and they were very pleasant and nice to me. The employee there, his name is Barry. He fixed what I thought would be an impossible task. I went to 1 other opticians office and they weren't even able to help at all because of how awkwardly the bent was on the glasses. I am more than pleased with his work and I can wear my glasses again, which means the world to me. 5$ to turn back time? Steal! Thank you so much!!!

Really nice caring people who took their time to find a frame that looks great and fits me well too.read more

The doctor was pleasant to deal with knowledgable understanding of high prices for the eye drops…read moreshe recommended and was very thorough seeing me in between her regularly scheduled patients and explained everything well to me and since this was my first time seeing her all was very much appreciated girls at front desk and discharge desk also very nice & helpful overall I give them a 10 in a 1to5 def a 5!! Ty so much for taking care of my eye issues 02/28/2025

I believe Dr. Walters is very good at her craft and her assistants are friendly and welcoming. One…read moreapple can spoil the whole barrel, however. There is one office staff person who is not only unfriendly, unkind, dismissive, and condescending but is in fact, gatekeeping and vengeful. I will not be back because of that person.

Great clinic! They were able to get me in quickly after I checked in. Eye exam went well. They all…read moreanswered all my questions. Very friendly staff. Overall great experience!

Very friendly staff, easy to get to from Johnson City and little to no wait time. Glasses and…read morecontacts take about 2 weeks (which is normal) and they will attempt to accommodate pick up if you are unable to be there by closing. Lots of frames to chose from and was in/out in less than 1 hour total.

Run by the friendly, professional, and knowledgeable Rhonda North, Ambiance Optique is the home of…read morean upscale, yet ever so affordable eyeglass boutique. After working hand in hand with a respected Asheville optometrist for years, Rhonda has branched out on her own to offer gorgeous eyeglasses for a fraction of the price you'd pay anywhere else in Asheville. Having been a patient of the doctor she previously worked for, I was eager to visit her shop and see what she had to offer. I was amazed by the array of styles of glasses she had in stock! Everything from Vera Wang to Prodesign Denmark and back again! Much more of a selection of frames than I could have imagined, and they really ran the gamut from conservative and tame to funky and fun! Being more of the fun and funky variety, I picked a great pair of frames from the designer Urban Edge. The frames, along with high-index lenses, non-reflective coating, and 3 day turn-around were only $190! Everywhere else in Asheville charges $80 and more for the non-reflective coating, and Rhonda HALFED that. She'd love for you to stop by and say hello, she's very personable, and she really and truly knows her business. Rhonda will not lie to you about what frame looks nice on your face, and she will not push a more expensive frame on you. You truly cannot beat Ambiance Optique on price, quality, or service in the Asheville area!!!

I got some glasses here two years ago that my dog has gotten ahold of twice. I've had them…read morerepaired each time. If she gets them again, I will have to go from VA to Asheville to buy them again. They are that cool. Impeccable service. Great selection and prices.