I first visited this practice when I got an acute scratch on my cornea. The staff and doctor were…read moreincredibly kind and helpful every step of the way. I felt very seen, supported, and taken care of. Now I visit them for my regular eye exams and remain supremely happy with their service across the board. Highly recommend!

My mother needed new glasses and then a few weeks later she needed an adjustment. Both times we…read morewere met with friendliness and good knowledge of their product. Mother is 98 and they worked well with her to get the right pair of glasses and then to make sure they fit well. I was very pleased with the entire experience

Customer satisfaction is of zero importance to this business. I can't read or see in the distance…read morewith these $700 glasses. There are a few sweet spots where I can see. I got headaches from eyestrain trying to "get used to them," as they encouraged me to do. The optometrist insists the glasses are correct for my vision and that there's something wrong with my physical or mental health. The owner says she's never given a refund in 34 years and isn't going to now. It isn't true that they make the glasses on site. They contract the work from a lab that they say gives them one chance to make corrections.

Love this LOCAL shop. It was quick to get an appointment, the doctor was friendly and got to my…read moreprescription so fast. There was very little back and forth before my vision became perfect. The Optometrist completes the lenses on site, so there's no sending things back and forth and waiting for a lab to complete your lenses along with 2,000 others in another state. Shes been doing glasses for 30 years. The Price was right, the timing was right. Love this place

I've seen mostly good reviews and as A potential new patient I thought I would take a ride from…read moreSouth Asheville to see the office and book an appointment for a yearly eye exam. When I arrived, Asked the receptionist if they accept my vision plan which is through Manhattan Life. She said that she wasn't familiar with this plan and would ask her colleague/supervisor, who told me "This is not South Asheville you'll have to pay us and Submit on your own", in a very arrogant tone. Wow, I guess I'll research closer to home. The only reason I visited this mill of an office was that a friend used them once and had a good experience. Perhaps with the doctor who has excellent credentials, but he should think about changing some of his staff. I've been in the medical field for 35 years and never experienced such arrogance.

I am really happy with the service at Tunnel Vision. I rarely have to wait more than a few minutes…read moreto be seen. I have some complicated eye problems, and Dr. Newton's relaxed manner and the thorough testing that's done reassures me that I'm in good hands. My glaucoma is now under control, and I'm no longer bothered by "dry eye." The front desk people are friendly and efficient, and the optical department helps me find the best product(s) when I need to get new glasses.

The doctor was pleasant to deal with knowledgable understanding of high prices for the eye drops…read moreshe recommended and was very thorough seeing me in between her regularly scheduled patients and explained everything well to me and since this was my first time seeing her all was very much appreciated girls at front desk and discharge desk also very nice & helpful overall I give them a 10 in a 1to5 def a 5!! Ty so much for taking care of my eye issues 02/28/2025

I believe Dr. Walters is very good at her craft and her assistants are friendly and welcoming. One…read moreapple can spoil the whole barrel, however. There is one office staff person who is not only unfriendly, unkind, dismissive, and condescending but is in fact, gatekeeping and vengeful. I will not be back because of that person.

Stay away unless you want screwed over!!!! Order their top of the line ultra lenses they made them…read morewrong could not see anything. They had to remake them in their cheap line of lenses. And would not refund anything. Absolutely total trash of a business. I hope every one of them ends up on the street homeless!!!

I was looking for a place to get glasses quickly, and this is the place. I took my prescription in…read moreand Kelly took great care of me. We selected the frames, and she even gave me a 40% new customer discount. My glasses were ready in less than 30 minutes, and were perfect!

It's special when one can find a full service optometrist office with plenty of frames and styles…read moreto choose from. I came with a frame issue and I was treated like a regular patient. Unrushed personal service is greatly appreciated. I will be back for my next vision visit.

I am not in the habit of leaving reviews. This is one of the only times I've ever done so…read more Dr. Jacobs is fantastic! I'm 63 years old and he gave me the most thorough and professional eye exam I've EVER had. BUT!!! The reason I am leaving a poor review is that my eye exam was 7 weeks ago to the day and I STILL do not have my glasses. I was promised them the week after my exam. I find this wait time unacceptable and I will not be going back.

My first eye exam ever.... I don't know how other places really work other than I took my sister to…read moreher eye exam & it was at an actual eye doctor that dilated her eyes and all the bells and whistles were perfectly performed. So my partner & I arrived early for our appointments. My boyfriend has been going there for years... anyways first off the place is packed!!! The check in girl finally came to the check in counter after several minutes. Immediately says that they were an hour to hour and half behind because they "had been punched in the face all day" umm ok??? We had an appointment. AND a VERY important event planned for 2 hours after our scheduled appointment. We walked around for about an hour looking at frames waiting... only one person was sitting in the "waiting room" side... anyways I got my eye exam. I agreed to pay extra for a more comprehensive exam. The girl who came to get me wasn't very helpful or knowledgeable and she spoke so low that I couldn't even hear her hardly. I was seated in the outside of the eye exam rooms... yes there's two different kinds. I literally had a supposed eye doctor on a screen that I couldn't hardly hear. The girl who came to do the first part of the exam actually said we're not real eye doctors but we don't have to dilate your eyes and we're cheap so people keep coming back to us... ugh. Great! Long story but I really hope my exam was right, prescriptions were right! The guy who checked me and my boyfriend out was beyond more helpful than anyone else I personally encountered there and I love how committed he was to help me figure things out! He's why I am giving 3 stars solely!!! I hope everything works out for the best!

I broke my glasses while vacationing in Asheville and panicked. Looked up my glasses repair and…read morecame across the name of the shop. When I walked in, I was greeted by staff and Leigh fixed my glasses in 10 minutes. It was truly a wonderful experience. I did not know anything about Stanton Optical, but I will definitely be coming back here for my future optical purchases.