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    HAI House

    5.0 (1 review)
    Open 10:00 am - 10:00 pm

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    Reiki

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    3 years ago

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    Polina Liss, MD

    Polina Liss, MD

    4.3(13 reviews)
    4.4 kmGramercy

    The long wait is a good sign. It is proof that your doc will listen to you and give you enough…read moretime. Doctors who don't run behind are the ones who barely listen to your history or symptoms. They make a snap decision and write a scrip for something frm Big Pharma. And they are convinced they are right based on this incredible lack of reflection or consideration given to understanding your unique body and human life. If you want a fast prescription, go somewhere else. If you want the best doctor you have ever had, go to Dr Polina Liss. And give her my regards.

    Yelp Polina Liss review…read more I do love Dr. Polina as a person. I think she's a curious and smart physician who tries to be on top of medical innovations and naturopathic supplements. She also does notice some issues most doctors won't which is a great thing. But that's about it. I switched to her a few years back mainly to treat Hypothyroidism, thinking she'd be able to advise on holistic treatments. I believe the main issue is the administrative side of her office and her staff is extremely unfocused and disorganized. Basically: you go to one appointment - dr Polina does take the time to listen - and then you are recommended several supplements based on the issues you describe. She's not making money off of them as you just get them yourself later. BUT, there's no follow up whatsoever and she doesn't seem to remember what she told you to take. Not to mention the "treatment" was never written down, just loosely relayed during the appointment, so you always leave confused. So what happens is you spend your money on buying supplements and have to remember to take (several) but you're not sure if they really make any difference as there's no talking about it next time unless you purposefully ask about each. It's not my job to remind her what she prescribed last time! It's like there's not a real treatment in place. And the recommendations feels a bit impulsive and confusing. She claims to be holistic but I don't feel I'm treated as a whole nor that my "treatment" makes sense in the big picture or treating me holistically. It's an "aloof" kind of situation which brings your anxiety up instead of really making your quality of life better. Her staff is quite a mess, majorly her main secretary. She's probably been there for years and acts like the gatekeeper but is not that helpful. Many times specially after pandemics they don't really pick up the phone despite working from their home. You leave a message and no one gets back to you. I'm fine with waiting 1-2 days to hear back, but the thing is they don't get back at all. I've ran out of meds for days now and just gave up. I'll go back to my old doc and get new prescriptions from him instead. Not to mention I don't think she's a specialist in thyroid treatment whatsoever and I'm having horrid symptoms since the last time she changed my meds. Fatigue, wild temperature fluctuations and feel like I'm running on empty. It's actually a good thing I ran out of meds as I can tell some horrid symptoms are gone and it was prob the meds she recommended. With all of this, I'll have to go back to my old Thyroid doctor. While I was with him I never experienced side effects related to my Thyroid. I will always love Dr Polina, she's an amazing caring person. So the 2 stars review. But the lack of follow through and a clear, defined course of treatment on medical issues is making me leave and not wanting to come back. I feel it might be good to see her for some nutritional advice, but not for major illnesses.

    HAI House - reiki - Updated June 2026

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