Jackie is truly an exceptional hairstylist. From the moment I sat in her chair, I felt completely…read moretaken care of. She took her time and was incredibly meticulous and mindful with every step of the process. You can tell she genuinely cares about the integrity of your hair and the final result. She listened closely to what I wanted and somehow brought to life the exact hair color I have always envisioned. The tone, dimension, and blend are absolutely perfect. Beyond her talent, Jackie's kindness and professionalism stood out just as much. She was warm, courteous, and attentive throughout the entire appointment. Her customer service is easily a 10 out of 10. I never felt rushed and appreciated how detail oriented she was from start to finish. If you are looking for someone with true expertise and an amazing personality to match, Jackie goes above and beyond. I highly recommend her to anyone wanting beautiful, thoughtfully crafted hair.

I was looking to make an appointment after finding their Instagram which states appointments only…read morebut has no phone number in the bio. I dm'd to make an appointment and was dm'd hours later with the contact information in which I had already googled. I called twice and no answer so I had to find a different salon. The person that messaged me was very kind but I see they are super active on social media posting videos all the time so it kinda sucks that they can't answer the phone.

Had a wash, trim, and style with Eva. She was amazing, took her time, did it perfectly! Very happy…read morewith the result. The whole experience was relaxing. The salon itself is small and cozy, needs an air purifyer though haha, lots of hairspray in the air. Looked like everyone else's hair also looked fabulous. I parked in a semi-gravel lot behind the building, it wasn't super clear if the lot was associated with the salon or not, I recommend a sign one way or the other.

I was there last Friday for a hair cut and toner and just a refresh. Karen took care of me and she…read morewas amazing!! She walked me through the whole process and gave me suggestions and asked so many questions on what I wanted and she made it happen! I am so happy with my hair and my experience at this salon, they were all welcoming and made me feel so comfortable. I will definitely be back in Karen's chair, she was such a sweetheart!

A man doesn't ask for much, only a fair cut at a fair price. Your site shows a men's haircut for…read more$20. I call to ask & told there is no one who does men's cuts. I have had my hair short, long, & everything in between. I have paid anywhere from $10 shop to $150 salons across Los Angeles, the Bay Area, & Orange County. When a service is advertised it should exist. If it doesn't, it shouldn't be listed. Clarity is respect for the customer which this place has none. Save your time & go somewhere else.

The option for just a haircut isn't available on their booking website. The only option they have…read moreavailable for hair cuts is a bang trim, so that's what I ended up selecting. It wasn't until the day of the appointment, less than 3 hours before the appointment, that I was told the stylist would not have enough time to cut my hair. It would have been nice to know the day I booked my appointment, not the day of the appointment, that she would not be able to cut my hair. Now I have to figure out where to go for a last minute hair cut since she texted me only a couple of hours before my appointment. Do not recommend.

I've been coming to the Mane Collective for about 2.5 years now & see Michelle who always does a…read morebeautiful job on my hair & lifts my spirits! The salon has a boutique inside with trending clothes & knick knacks up front for purchase, as well as, salon styling products (Amika, WOW, K, etc). From receptionist to other stylists, everyone is so friendly & creates an inviting space.

Thanks Kai for the work! Unfortunately now I have to go pay someone else to fix this. I'm sure Kai…read morenormally does good work, it just doesn't show here. The constant sighs, no introducing yourself, the lack of conversation made our meet a little awkward. The salon itself looked very nice though!

I was looking in Yelp for a stylist who could do my hair at the last minute for my birthday. I…read moreloved the pictures of the ladies who Emily styled previously and was hoping that she would be able to accommodate me. I was able to get an immediate response from Emily. After asking a few questions, I was able to see her within 15 minutes. Emily knew exactly what to do. I requested a wash, cut and style for my special day. It was really relaxing talking with Emily and she gave me a consult regarding coloring my hair when I have more time to come back. Emily did a wonderful job on my hair! Thank you!

Went in to touch up my roots and a trim, I wanted a bright blonde and I got it!! Emily is so nice…read moreand easy to talk to, she knew exactly the look that I was going for. Great experience

I have waited to leave a review because I am not too excited to spend money on my hair. I don't…read moreknow if this is a male thing or what but I didn't care for it. Finally my wife convinced me that Zammy will help with some things i didn't noticed on my hair... So I went to Zammy, explained that I did not care for my hair and said: You can do whatever you want to it. It has been a couple of years now.. SHE IS THE BEST! Now, I am telling my male friends to go to Her and even say that if they don't like the haircut, I'll pay for them!!! Love my hair, love Zammy and I will never change hairstylist! Just go and do whatever she says!! =)

I have been seeing zamy for over 3 years and I have loved every single experience! She makes sure…read moreto achieve the look you want while working with things such as facial structure, hair texture, and maintenance. She is a girls girl down and wants what is best for you! Extremely easy to talk to and such a kind soul. Could not recommend her enough!! (She dyed, cut, and styled my hair in each photo below)

Awesome vibe Excellent service…read moreEmily is Amazing (The best of the best) Everyone is welcoming and kind

Palazzo in Redlands has basically been my hair home for... what, fifteen years now? Something wild…read morelike that. I walked in sometime around 2010, sat in Kendra's chair, and never looked back. She understood my hair like it was her life's calling. She even refreshed my highlights for my wedding, and I swear I floated down the aisle shimmering like a sunbeam. Then life whisked me away to Orange County for a bit. New city, new grocery stores, new salons. I tried other stylists -- nice ones, talented ones -- but something was always... off. The vibes weren't the same. My hair wasn't the same. So when I moved back to Redlands, I basically sprinted back to my comfort zone: Palazzo. Then Kendra moved away, I panicked for about five minutes before finding Emerald. And oh my gosh... Em is magic. I can bring her the vaguest Pinterest screenshot or a grainy selfie from 2016 and she'll just smile, nod, and whip my hair into exactly what I pictured. Every time I leave her chair, I walk out feeling fresher, lighter, somehow more me. She's also just the easiest human to talk to. Friendly, easy-going, the kind of person who makes the whole appointment feel like catching up with a friend who also happens to wield scissors like a goddess. The whole salon has that vibe. Warm. Pretty. Everyone smiling. And don't even get me started on their chai tea. The BEST chai that makes you want to sit there forever, pretending real life doesn't exist outside those doors. Fifteen years in, a small OC detour, and Palazzo still has my heart. If you want a place where the stylists really see you, where the energy is good, and the hair always turns out right... this is the spot.

Eddie is awesome. Friendly, on time, efficient & works magic with my hair. Keratin treatment works…read morefor a long time. Thank you

I followed my hairdresser of almost 20 yrs to wherever she goes and this is the latest salon. The…read moreentry way is cute and dress is white and grey's. Approximately 3-4 chairs on each side for a smaller salon this is a little small as you can hear the next salon is the conversation, etc. I am not a fan of their wash bowl. The most uncomfortable I have every came across - hits you right at the neck with water all around your face. I am there for my hairdresser! Located in central redlands & easy to get to near the I10 freeway

I went in yesterday to get my hair down Ana my hairstylist was awesome answering any concerns or…read morequestions I had came in with highlights some were brighter and thicker but she killed it walked out with light brown hair warmer tones .

I should of wrote a review a long time ago when Laci rehabbed my curls! Now she created a whole…read moreother style upon my impulsive request. To sit in her chair is a pleasure! Thank you laci for cutting & styling my hair and the best part is spend time with an amazing person! Xoxo Your Client Denise

Irania is amazing! I would recommend her to everyone. She takes her time and really listens to what…read moreI want.

excellent haircut! she took her time in cutting my long straight hair. I know my limp hair is…read morereally challenging to cut. Job well done!