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    Hair By Silvia

    5.0 (6 reviews)
    Closed 10:00 am - 6:00 pm

    By appointment only

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    3 years ago

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    The Orange Door Salon

    The Orange Door Salon

    4.8
    (17 reviews)
    0.1 mi

    Isabel is the absolute worst when it comes to the customer experience…read more I came in brunette (natural brown) all I requested was to be a light brown that down the road if I chose too I could pursue becoming blonde. I was turned into a ginger/red head.... When I texted her my disappointment with the outcome I was then told, "The color you picked was 7NWB , it's a warm color that's the reason looks like ginger" "THAT'S THE REASON LOOKS LIKE GINGER" - Isabel This is ridiculous. You the specialist should one, educate the client and two, be clear on their ask. I was clear on my simple request to be a lighter brown. How on earth we got to "LOOKS LIKE GINGER" is unacceptable!!!! Though she offered to add darker pigment the damage was already done. I had to cancel meetings, reschedule, and postpone an interview due to the lack of formality my appearance would have had. After a $220 dollar experience I had to run to Safeway for box dye so that I could make the rest of my meetings that day. After reaching out and explaining my POV on why I am requesting a particular refund of $120 she REFUSED. Yes, she's offering to redo my hair but I'm already back to normal that's to MY OWN PURCHASE LF BOX DYE from Safeway.... Your integrity 0/10 Your customer experience 0/10 For a career that thrives with word of mouth, customer service and repeat customers.... I wish you the best. 0/10 I DO NOT RECOMMEND ISABEL

    I get my hair (and beard) trimmed every few weeks by Harmonee. She always does a great job, gets me…read morein at the times I need, and schedules me for my next cut before I leave. A very friendly and inviting business, vibes are always high in the salon. Happy my friends recommended her to me when I moved back.

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    Hair By Silvia - hairstylists - Updated July 2026

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