Hannah didnt really listen to me about the specifics of what I wanted.. she was insistent about…read moretaking off approx 2-3 inches..! when I said no she smirked, giggled under her breath (I almost left at that point, but l really needed a trim), and then proceeded to cut my hair quite mediocre.. she didnt take enough off the top (as directed) I think this was a passive move, however, did retain the length, only because I countered it is the First Thing I stated when booking the appointment.. I will also note: wanted me to make appoint "online" (I called) it was like I was "bothering" her to make the appointment over the phone.. Im older and dont do much "online" or "emails".. was not happy! even though I tipped well (over 4O%) and never recieved a thank you.. I do try to be generous so they will remember me for next time, you know, how I like it, the kind of cut, etc.. but the thing about haircuts is you (well me) never really know until you (me) style it yourself.. my 2 stars is being highly gracious for what I paid (over $8O) for a trim. UPDATE: SLANDEROUS, MALICIOUS and DEFAMATORY response below is baseless in their claim(s).. seems all negative reviews are attacked until they are removed but I am choosing not to be bullied into doing so.. hence, they will hav to be made to correct their LEGALLY DAMAGING AND PERSECUTORY REMARKS.. I will say the $4O should hav been 4O%? (but hey Im a blonde and cant add right..) all I know is I charged money and gav cash money totalling over $8O.. like $85 and still the haircut (a Trim!) was awful when I got home and tried to style it the next day.. Truth is that "tasha D" wasnt even there, and has now produced, (in writing) what I was told is a retalitory response about "derogatory remarks".. I was advised she does this as a woke ruse to any negative comments about them, because they dont want you to know about their haphazard schedule or terrible service.. my two stars is now one.. BEWARE of this location. AVOID.

I suffer from thinning hair, but Hannah took care of me and made me as gorgeous as can be. She…read moreasked what I had in mind and gave some helpful suggestions without pressuring me. After the cut she also offered product and again, no pressure. I like that. The price was super reasonable, so tip big people. The online scheduling was super easy and you get a lot of reminders, so you can't possibly forget your appointment. This salon is located in a building with a collection of tiny beauty shops and such, which confused me a bit at my first visit. Once you enter though, just find her suite, which is to in the hallway going left. The suite numbers are listed atop the doors. I am glad to have found her and will certainly be back.

Originally found this gem almost a decade ago with a Groupon. Now i specially make the trip out…read morehere each year because they're fantastic! I adore Ashley Chilsen and she never fails to make me feel pretty. They do lots here: haircut and style, hair coloring, perms, waxing, extensions, and massages. They also have continuing education for the stylists so they can hone their skills. The higher the level of the stylist, which is listed on their site, the higher the base pay. I guess when you make your appointment, you could ask what the base pay of that particular stylist will be. Prices on par for a salon that makes you look nice. Refreshments are available upon request. Beautiful venue and always clean. Every now and then i get an email where they put on a fun event or provide a discount special for the holidays or charity event. I've seen wine and canvas and couple massage packages. These people keep on being fabulous, so I'll keep coming back. Thank you!

My hairdresser is terrific! HOWEVER, CLIENTS BEWARE!! I was…read moreinformed that because I did not cancel an appointment I was to pay 50% of the services scheduled. WHAT? I was prepared to pay a $50 cancellation fee, but I was not prepared to pay 50% of services NOT received. So, I paid over $200 for a cut and partial frost PLUS $107 late cancellation fee. I am STILL in shock. I was informed that the policy had been in place for a couple years. That's great but as one who is not typically a no-show, I did not know. *****There should be signs throughout the salon!! I'm sure this was a management call --and it was a bad one.

I was traveling from Seattle and made a spontaneous appointment with Sharon. She was an absolute…read moreexpert at hair color, cut, and styling! No question, a complete pro. On top of that, she is a joy to know and has a heart like no other. I left feeling completely excited about my new look and renewed at having met such an amazing woman!

the hair artists are incredible and I even got a pedicure here for reasonable prices. This is my…read morenew salon!

I just moved to the area in August 2019 and was looking for a good salon before Covid19 hit. I…read moredecided to give them a try (based on some awesome reviews) now that things are opening up again, and I'm glad I did. Sheyenne was fantastic, the staff wore masks and was constantly sanitizing, and my hair turned out great. I am glad I took a chance with Pure Concepts and I'll definitely be dropping by in a few weeks to get some color done too.

Paige did exactly what I wanted! She listened to my request and executed wonderfully. The whole…read moreexperience was relaxing and I would definitely come back again.

I'm not sure where things exactly went wrong... Well, I have my suspicions the issues lie with the…read moreowner, Lauren. I thought I found my go-to stylist, Staci. I travel FT and always schedule my hair needs around being in Indy. She always did a great job and enjoyed our laughs and conversations. And then it happened. I wasn't pleased with my hair. And rather than rectifying the situation, the salon has done nothing but run me in circles. Sadly, I've been cursed with especially thin hair and have been cursed to wear extensions for the last 15 years. And I've worn them all. Weft, tape-in, iTips, Clip-ins, halo, and now Fusion/Keratin. This was my first time doing Fusion/Keratin extensions and my first time doing extensions with Staci. Wow! The first time they were fabulous! Why lie, they were PERFECT!!! However, my first adjustment I had never been so disappointed. They were short, lacked any luster and the adjustment was more expensive than the initial purchase and installation. Oh, and half of them came out within the first 2 weeks. (Spoiler alert! Fusion/Keratin extensions should last 4-6 mos and should be replaced , see photo taken from website. If attempted to be reused, it is a very meticulous process that was not done correctly, therefore, did not work. Staci used iTips OVER the keratin immediately after taking them out and on the first adjustment.) I tried working with Staci to rectify the situation fairly, but it's clear Luxe does not stand behind their work or appreciate their customers. My hair looked worse than before and once the pieces started slipping out it was very choppy and looked horrible. (Side note that should be mentioned: On the initial installation, not once, but twice, I drove 2 hours RT, from the east side of Indy, and blocked at least 4 hours each time to have my extensions installed. Not once, but twice, I wasn't able to get them installed because the color was wrong and then they weren't delivered in time. This was 10+ hours of my time unaccounted for. Did I complain, no. Because I understood mistakes happen. That was my first mistake. I've made several attempts to reach out and rectify the situation fairly between both parties. The only solutions I were given were not acceptable to me. (They offered to take out the extensions or add more, neither which were reassuring to fix my hair.) Rather than calling me, as I requested several times, I was ignored and blocked on messenger, the only open communication I had at this point, and have not received a single returned call, even when I emailed and was told by the manager, Lauren, that Staci would call me. She has not. I have finally gone to another stylist to have my hair properly fixed. It was with my new stylist that I learned that everything she did was incorrect. Putting iTips over keratin was not a suitable option and that the hair is not meant to be reused, but if so they are only reusable after a very thorough and time-consuming process. I've never pretended to know anything about the process, but clearly whatever was done was not fit to do so. I'd have given two stars because I did genuinely enjoy Staci... until she seemed to block any of my messages on FB.

My experience here was one of the best I've had at a salon in a long time. It was a last minute…read moreappointment that I scheduled on a whim not expecting to get in the next day (a client cancelled), and Lauren, the owner, was super nice and accommodating! As far as the service itself, I got a full blonde highlight (which with my thick/medium long hair typically takes forever) and she was very experienced and knowledgeable on my hair texture/type. She said she loved highlights and by the way they turned out I could tell that she definitely knew what she was doing! It can be very hard to find a stylist that does highlights just how you want them! Staff was SO friendly and welcoming, I would love to go back & I super recommend this place!!

I went here for a quick facial and it was amazing! So calming and high quality…read more They have a locker area that has a changing room and restroom as well as toiletries to fix yourself afterwards before leaving. Everyone was friendly and I felt a sense of peace. I definitely will be returning and plan to bring my daughter and daughter in laws.

From the moment we walked in to the full hair service for my daughter, we were welcomed and felt…read morepampered. Highly recommend Faith, Lexi, and Kenzie for any hair styling need, you will have the most patient and kind service. We have been coming to Tyler Mason Salon for years for hair styling, nails, and waxing services, and can definitely recommend. We have not yet tried the massage or other services but may come back just for that soon.

Finally after attempting to get the blonde that I always wanted it took me four different stylist…read moreand over $1,000 I stumbled across Kate on the Avon Town chatter I made an appointment right away she wasn't hesitant to help me at all I am very very picky about my hair and the way that I would like to have it look the salon was close to my home in Avon in the hours are very convenient Kate was very nice and sweet and she listen to all my needs complaints and I showed her what my last stylist did and even told her how I had cried before , but by the time I was done I ended up hugging her telling her how beautiful my hair looked ! as you can see from the before and after photos it is a miracle that I left there so happy!!!! if you're in the market or even slightly unhappy with your current stylistgo to Kate, she is a great stylist who is super funny and very energetic. her prices are great and they won't be be at any other salon! Check her out on facebook, she has great before and after photos!

From the owner: Eyelash extensions Balayage / ombréread more

The professional makeup area is a mess! I don't think it's…read morebeen cleaned or seen by anyone in weeks or months! There's makeup smeared on the displays and bottles. In the packaged makeup, stuff is scattered everywhere. Get your act together at you'll end up like your neighbor Payless and out of business!

I wear makeup once every two years - I'm going to be in a wedding next week so it's that time…read moreagain. So, as someone who doesn't wear makeup, picking and buying makeup is nauseating to me. Before I came in, a friend recommended some products and told me questions to ask the staff. The staff was so helpful - I think there were four people working and all four asked if I needed help during my visit. And I did. So they were all super helpful pointing me in the right direction, color matching me for foundation, and recommending products. I had my toddler with me and noticed upon entry that they don't have carts (understandable for a store that sells mostly very small things) - so my little guy was in his stroller the whole time. When I left, someone grabbed the door for me and I really appreciated it. Thanks Avon Ulta!