I am forever in this hair place because it has the items that I need. Occasionally, you get…read moresomeone who pretend they are going to the back for hair to check to see if someone is stealing, but it has not become a problem that needs addressing. I enjoy coming here.

love this beauty supply it is the 2nd biggest in pcola.i work at the citi trends next to it .not…read moremany hair stores have wa wig station to try on wigs and they do.even order certain wigs for you if thehy dont have it in at that time.yoko the lady with black hair always knws where everything is .she is very helpful and honest she wont sell something just to try and make a dollar

I experienced one of the worst customer service interactions I have ever had at the Sally Beauty…read morestore on Mobile Highway today. The employee I dealt with, Victoria, showed a complete lack of empathy, professionalism, and concern for a customer issue that should have been handled with basic courtesy and common sense. I have worked in the service industry my entire career, so I understand policies and procedures. However, I was genuinely shocked by the way I was treated. Experiences like this are exactly why so many consumers are abandoning brick-and-mortar stores in favor of online shopping. On May 13, I purchased a curling iron from this Sally's location after Victoria herself recommended that particular product to me. On the morning of May 18 -- less than a week later -- I went to use the curling iron and the spring holding the iron together literally fell out. The product was clearly defective. Like many customers, I discarded the box and receipt after opening the item because I never imagined a brand-new curling iron would malfunction within days of purchase. I went back to the store, explained the situation to Victoria, and made it clear that I simply wanted to exchange the defective item. Her first question was whether I had purchased the service plan. I told her no. She immediately informed me that because I no longer had the box or receipt, there was "nothing" she could do for me. I explained that I had not anticipated the product failing so quickly, but there was absolutely no empathy or willingness to help. I left the store extremely frustrated, feeling like I had wasted over $40 on a product I barely got to use. Once I got home, I actually dug through my recycle bin and managed to recover both the original box and receipt. I returned to the store expecting the situation to finally be resolved. To my surprise, Victoria once again refused to help me -- this time claiming that because I had not purchased the service plan, she still could not exchange the item, even with the receipt and original packaging in hand. What made the experience even more frustrating was her attitude throughout both interactions. Each time I asked to speak with the manager, I was brushed off. During my first visit, Victoria told me the manager was "on the phone" and unavailable. During my second visit, she seemed almost pleased to inform me the manager had already left for the day and stated there was nothing she could do because she "didn't make the rules." I find it incredibly hard to believe that a defective product purchased less than a week ago -- with proof of purchase and original packaging -- could not be exchanged. If that truly is Sally Beauty's policy, then I genuinely worry about the future of brick-and-mortar retail. Had I purchased this item online, I likely would have had no issue returning or exchanging a defective product within days of purchase. What is most disappointing is that Victoria apparently believed refusing to help over a $40 purchase was worth losing a customer, future business, and the negative experience I will now share with others. Congratulations on that decision. At the end of the day, products can be defective. Manufacturing issues happen. What matters is how businesses choose to handle those situations and treat their customers. Victoria had every opportunity to show empathy, professionalism, and basic customer care. Instead, I was met with indifference and dismissiveness. To add insult to injury, when I asked for the store number so I could contact the manager the following day, Victoria smugly told me to "Google it." That response alone said everything I needed to know about how little my business was valued. Thank you, Victoria, for teaching me an important lesson today. Going forward, I will gladly spend my hard-earned money with companies that actually value their customers and understand the importance of good customer service.

From the minute I walked into the store until I left I was treated very well. Good store. Great…read moreemployees

Wonderful space! Very professional and relaxing. I've had facials and massages here and have…read moreenjoyed every one of them.

One of the best massages I've ever had. I wish I lived closer to come back more often. The oil…read morescents they use are amazing and their staff are so understanding and friendly.

Run by very nice people with good products!…read more I'd recommend this place to anyone looking for some beauty supplies at great prices.

Avoid this location if you value your time. I've given them three chances, and every time it's a…read moredisaster. Most recently, I waited nearly 40 minutes for one script, only to be treated rudely by the tech, Breshaun. The service is incredibly slow and the staff seems completely disinterested in patient care. Thankfully, my insurance is changing in April so I can finally leave Walgreens behind. I won't be back, and as a local clinic manager, I'll be advising my patients to fill their medications elsewhere.

They don't answer the phone. I called for 3 days, no one answered. I had to drive to the store to…read moreget a script filled. I waited a good 10+ minutes for my turn... 4 people working the pharmacy, the only one helping customers was the young woman working the drive thru. The phone didn't ring one time, no blinking lights indicating a call as I could see 2 of the phones. I also think I saw one towards the back, on the counter. The crew there now is awfu.

I got get hair from them all the time I never had a problem and I never got attitude from no one…read morethat works there and they don't and I never experience no one have a nasty attitude I always have a nice and fun experience

If you are considering surgery with Dr. Butler or anyone at Gulf Coast Plastic Surgery, I strongly…read moreencourage you to read this review carefully. I underwent a primary rhinoplasty with Dr. Butler in July 2024. During my consultation, I clearly stated my two main goals: reducing my dorsal hump and lifting or rotating the nasal tip. Dr. Butler told me that my tip angle was already appropriate and that reducing the dorsal hump would cause the tip to "fix itself." Although I questioned this explanation, I trusted his professional judgment and proceeded with surgery. From the early postoperative period, it was evident that something was wrong. Even with the cast still on, my nasal tip appeared droopy and unsupported. I also want to note that no taping or support was ever used postoperatively to help maintain tip position. I was repeatedly reassured that this was normal and advised to "give it time." At cast removal, the issue became more apparent. Although swelling masked some of the deformity, my tip remained rotated downward, consistent with a developing pollybeak deformity. I again raised concerns and was told that all swelling had "settled into the tip" from the cast and that there was nothing to worry about. Between two and three months post-op, after moving out of state, I sent multiple emails to Dr. Butler's nurse expressing concern about my collapsed, downward-drooping tip and a prominent bump at the tip of my nose that appeared to be protruding cartilage. These concerns were again dismissed and attributed to swelling due to my being "very active," and I was told I would need to wait until six months post-op for evaluation. At my six-month in-person appointment, my appearance had not improved and had, in fact, worsened. I raised my concerns directly with Dr. Butler regarding the obvious pollybeak deformity. His response was dismissive; he stated, "Someone's been online, haven't they," and told me that my nose looked great and that he "wouldn't have changed a thing." No revision, corrective plan, or financial accommodation was offered. Following this appointment, I consulted with three well-known U.S. revision rhinoplasty specialists, all of whom independently confirmed a clear pollybeak deformity, a droopy and under-rotated tip, and protruding cartilage irregularities. Ultimately, I required revision rhinoplasty at fifteen months post-op, at an additional cost of $15,000. Several months after my surgery, I reviewed the practice's website and was shocked to find my photos being used in a misleading manner. Although I signed a photo release, I did not consent to false or deceptive representation. The photo labeled as my "before" image is actually my six-month post-op result, while the photo labeled as my "after" image appears to be taken within the first month post-op, when swelling temporarily obscured the deformity. The website claims the "after" photo was taken at four months post-op, despite me not having a four-month appointment. If my nose truly "looked great," it is concerning that my unsatisfactory six-month result was used as a "before" image. I have attached screenshots and accurate before-and-after photos for reference. I reached out to the office to express my concerns regarding my postoperative care and the misleading use of my photos and received no response. I am sharing my experience so that others can make a fully informed decision and avoid the physical, emotional, and financial distress that I endured.

These Doctors are the real deal. Very professional, they don't push procedures and my results have…read morebeen above my expectations.