I've been a loyal customer here for 7 years, ever since they first opened, and they never…read moredisappoint. The team is always so warm, friendly, and professional. Aidee does my color and highlights every six weeks, and she always does a phenomenal job. Plus, they use high-end products and keep their prices super reasonable. Highly recommended!.

Very disappointed with the service I received…read more This was my first time seeing Nancy on July 14. I came in with a color correction that had already been done by another stylist, and Nancy understood the color I was trying to achieve. As you can see in one of my photos, my hair had a beautiful copper tone. When I first got out of Nancy's chair, I was concerned that the ends looked very bright and red, but I understood that the color would fade, so I decided not to voice my concerns at that time. Fast-forward to August 19. I returned for a touch-up under the impression that I would be receiving the same type of treatment and leaving with the same overall color. Unfortunately, that was not the case. As shown in my photos, my hair ended up with a very noticeable two-tone color. I immediately expressed my concerns to Nancy. I was told to allow the color to fade and was even advised to wash my hair with Dawn dish soap to help cool down the redness. From August 19 through Saturday, I continued washing my hair daily in hopes that the color would improve. Unfortunately, as you can see in the photos, there was no improvement. Today, August 26, I returned to the salon hoping the issue could finally be corrected. Nancy attempted to tone down the redness, but the result still did not meet my expectations. After that attempt, I was told that the only other way to blend the copper would be to bleach my hair. Considering I had already gone through a color correction and was now dealing with damaged and uneven color, I was absolutely not comfortable allowing more bleach to be applied. At that point, I was essentially given two choices: darken the hair or pay another stylist out of pocket to fix the issue. I was already nervous about putting additional chemicals on my hair, so I ultimately felt that my only safe option was to return to something closer to my natural roots. What made this experience even more frustrating was the amount of time this situation took. I was at the salon for approximately two hours attempting to correct an issue that should not have happened in the first place. I had my one-year-old daughter with me, was already exhausted and lacking sleep, and she ended up missing her nap because of an additional hair appointment that I never should have needed. As a client, I believe a stylist should be honest about what they can and cannot accomplish. If you know you cannot achieve the requested result without potentially compromising the client's hair, please be upfront rather than continuing with chemicals and making the situation worse. After everything, I requested a refund of at least 50% of the $145 I paid because of the time wasted, the condition of my hair, and the fact that I ultimately did not receive the service I paid for. Unfortunately, my request was denied. I was told that the owner was present during the situation, yet there still seemed to be no willingness to acknowledge that something went wrong or take responsibility for the outcome. I was also told that the color issue was related to me washing my hair, but I do not believe that explanation accounts for the extremely noticeable two-tone color shown in my photos immediately after the service. The photos speak for themselves. I am extremely disappointed because the first appointment showed that the desired color was achievable, which makes it even more frustrating that the second appointment resulted in such a different and unsatisfactory outcome. For $145, I expected much better service, communication, and accountability. Unfortunately, based on my experience, I will not be returning. My advice to anyone considering this salon: make sure you are completely confident that the stylist understands the color you want and is capable of achieving it before allowing additional chemicals to be applied to your hair.

Pearl and Vivian are the best for hair and skin. I'm truly convinced they're magicians. I leave…read morefeeling so good about myself every time I visit. Such kind knowledgeable Young ladies. I recently had Pearl start gray blending my hair and she did a phenomenal job. Love both ladies

Stop scrolling through yelp and just book your appointment with Pearl !!!! She transformed my dry,…read morestringy, crusty hair and gave me the cutest layered cut. I'm beyond thrilled and not only is she great at what she does but she's the sweetest most genuine person and we had the best time. Loooooove her

my mom loves this salon it's her go to Aide always gets down and the stylists are talented. the…read morevibe is very 90z-2000s

Where do I begin, I loved going to Susy's hair salon as a little girl/teenager with my aunt to get…read moreour hair done. Basic trim & extensions. I called in 8/4 to schedule 2 appointments one for me & one for my daughter. I arrive to my appointment 8/12 & susy had no idea she was booked for 2 appointments that day. Anyways my daughter is getting her hair done by susy her hair comes out amazing ! Susy directs me to go to another hairdresser and I ask for highlights but not to tone or color my natural hair. I go thru the process of bleaching & the hairdresser & susy put toner all over my virgin hair & highlights ! My hair turned out orange ! I was not satisfied with the way my hair turned out ! I told them I didn't want my virgin hair to be touched and they put more toner to make it darker. I felt rushed I felt like they just wanted to get the work done and call it a day. I honestly didn't ask for much! But now my hair feels dry & porous & my scalp irritated. Tbh susys hair salon is great to get your hair cut & a quick trim but from my experience not to dye or bleach your hair. My experience this time around was terrible ! If they could've taken the time and understood what I wanted I wouldn't be writing this review.

Beauty Lounge is where it's at for all your fab beauty needs!…read more Dedra and the other stylists here are amazingly talented, fun, friendly and down to earth! If you're in need of some maintenance, a new look, professional help because you're "at home project" failed, a special occasion, or just wanna get pampered, then come to the Beauty Lounge! Sit and enjoy a cocktail (or two) & let the ladies work their magic! You'll leave relaxed, in a good mood and most importantly, looking like you're ready for the red carpet!! Fab clothing, shoes and accessories not included. And don't forget to pick up your haircare maintenance products here too! I love the Beauty Lounge and Dedra and can't move out of state because I don't have a private jet to fly back and get my hair done! But when I am that filthy rich, I will fly to the Beauty Lounge or bring them to me! NO ONE ELSE IS ALLOWED TO TOUCH MY HAIR!! P.S. Be ready for the CONSTANT compliments on how much people love your hair and hair color. Then send them to the Beauty Lounge. You'll feel like a celeb minus the paparazzi. I swear it! Not a day goes by without someone complimenting me on my hair and color!

Don't go here if you have curly hair!!!!! Terrible customer service. Did not understand what I…read morewanted.

Stopped in due to a hair emergency, my hair guy got in trouble and wasn't going to cut my hair for…read morewho knows how long! Walked up and spoke to Wendy. She heard my concerns, made and appointment for the following Wednesday. When I walked in, she went to work! I told her "she was the artist!!" My hair looks fabulous! The best part is that she wasn't working on 2 people at once, thats a plus..

Great service! I went to this hair salon after experiencing rapid hair loss for six months. It was…read moremy first time visiting, and I was very nervous because my hair was in bad condition. Wendy was so kind and knew exactly what to do with my hair. I felt comfortable and cared for the entire time. I would definitely recommend this salon!

I've been getting box braids here for a couple of years. Sam was able to fit me in at the last…read moreminute. I believe Victoria did mines this time. Please forgive me if I got her name wrong. She's extremely talented and sweet. Not to mention Pookie had awesome energy and made me feel welcome and at home as well. I absolutely love my braids and I constantly receive compliments about them. Thank you so much!!

Ramy chemically burn my new $1000 human hair wig I trusted her left my wig and some money with…read moreher came back 4 days later thinking she did a beautiful job on it but after wearing it a couple of weeks it started to take on a frizzy look with hair strands ends looking burn I brought it into her shop to show her but she denied that she highlighted it without bleach how do you lighten brown hair permanently into blonde without bleach she is a phoney Christian with that Christian music playing in her shop dont let her bleach your hair she isnt good at that by the way she cover up the damage that she did with this new hair product that repair damage like that but the damage comes back in a few weeks

We have been coming to Irma for years. She does an excellent job. We now take our children to see…read moreIrma and get their cuts.

If I could give zero stars I would . At first she was charging me $75 but after I said I wanna be…read moreblonde and I show her a picture of what I want exactly and she says oh that's going to be $130 ! I was like okay fine as long as I get what I want. Then she washes my hair and tells me I'm done I was like what? But I see three different colors here! Don't ever come to this place it is the worst!!!!

BOOK WITH TAM She is incredibly professional, knowledgeable…read moreand experience with hair and gave me the transformation I NEEDED! She took extra time in her hair consult with me as I had a lot of questions prior to changes colors to diff shades of browns. I am so happy I chose her for my hair transformation and will DEF be back to see her. TY House of Elan and TAM for making it a whole vibe! The entire place is so aesthetic and fun. I drive all the way from Santa Monica to come here!

For months I had been looking to get my hair back to blonde with a blonde specialist and I found…read morethis Salon on social media and specifically looked at Lemmas work (the owner) I was informed by her assistant that she was no longer doing bleach and referred me to someone else at the Salon. I was referred to Tam/Tamara, I messaged her and sent her an inspo pic and what my hair looked like , said she could get my hair lifted and higher, then took a whole week 7 DAYS to respond back to my follow up questions! 7 days waiting for a response, I should have seen that as a red flag , then again replied and took another 3 days to respond . And her excuse was she was busy... like common you were doing my hair and when you weren't you were just on your phone, actions speak for themselves... then on the day of appointment she asks if I can schedule an hour later because she's running late. My time is as valuable and much more than you just for being a mom. She asks if i can show her my inspo pics, i pull them show them to her, we talk about how blonde I want to achieve without damaging my hair much then immediately starts foiling my whole hair, I stop her and tell her that it's not what i want, I ask for baby highlights all over my hair, leaving Yes, she has to weave my whole hair and yet she still continues to foil my hair as if we didn't discuss anything. We get to the washing part the rinsing part and tell her immediately I don't like my hair there's too much darkness, I had to keep explaining what I wanted because why!? I thought she was a blonde specialist and knows what the customer me wanted from the inspo pics. Translation from pictures is obvious. She said she can fix it and there she goes again and rebleaches my hair, like seriously no care for my fragile hair and damaging it more then needed to begin with. At the end i check my hair all over, yes she got it blonder but was it necessary to reprocess my hair again. NO! To top it off I still had harsh lines and I o brought it up, just to be asked if I wanted to go darker!? Seriously!? What a waste of day and time! I spent 10 hrs there when my hair should have been done in the 6 hours. Still asking if I wanted to go darker!? No ! Do your job efficiently and right the first time. I left with harsh lines and over processed hair, and she calls herself a blonde specialist. Yeah you charge the price of a blonde specialist which I don't mind paying if the job was correctly done! But you definitely did not deserve my money! Lemma , you should be embarrassed for having your assistant refer me out to someone as professional as yourself.