I had balyage done by Mae and I am absolutely thrilled with the results! She was so kind and…read morewelcoming and really listened to what I hoped to accomplish with my hair. I cannot say enough good things about her abilities!! The salon was very pretty, and I enjoyed my time there. UPDATE: Mae is still doing my hair and killing it.

I had an appointment and was looking forward to trying this place out. I arrived for my appointment…read moreand was checked in at the front desk. The lady at the front desk was friendly and welcomed me since it was my first time there she walked me to the waiting area. I sat in the waiting area for the entire duration of what was supposed to be my booking time. Eden never came out to provide the service that I was booked for. I went back to the front desk and told them that I was leaving because I had to be somewhere and that I was expecting to be done in the allotted time for my appointment. She said "oh she never came out and got you" and I said no that's why I'm leaving. Needless to say this was not a good first experience and I was very disappointed.

I have been a very longtime customer (since they opened) of Izzazu Salon in downtown Pittsburgh. I…read morehave always enjoyed a great experience with my haircuts there. Recently, I decided not to travel to town. When I found out There was a South Hills Izzazu, I checked it out. I found a super great stylist named Mitzi, she cut and styled my new look exactly the way I asked her. I loved it. So, today was my 2nd appointment with Mitzi. As she worked, we talked about all sorts of interesting things. I really enjoyed our time and now I have an even better cut and style than the 1st one! Thank you Izzazu, thank you Mitzi! Christine P.S. congratulations Izzazu on this wonderful new location!!​

I gave five stars mostly because of my new stylist, Renee! I have never received so many…read morecompliments on my hair. She does a beautiful job. The color she uses is fabulous and she's a delight.

Okay, so I really let my hair just get to a point that I've abused it and i wake up one morning and…read moreit just has to be cut. It won't do anything on its own and it more or less reminds me of a sad broom. Today was that morning. My girl Tina sang praises about her salon, and hairdresser, Erica. So I called Studio West. Erica was off, but Suzie worked me in with Caitlin right after work. Woo! Her shampoo was really good. Very relaxing. Felt amazing after a crazy long day at work. And there's just something about someone else washing your hair, amirite? The shampoo, like Tina said, smelled so good. I'm still sniffing my hair an hour later. Haha. She made small talk about her dog, her son and her husband. I was really glad she didn't ask me a million questions, because I deal with that all day long. She made really quick work of my cut, I was only in the chair for about twenty minutes, style and everything! She gave me such a relaxing blowout. I almost fell asleep. My hair was perfect. It feels so nice, and I doesn't look like a sad broom anymore. I'm sure I'll be back for mor services, they do everything here!

The women who work there clearly love each other, their customers, and their jobs. The vibe is fun…read moreand friendly, with plants everywhere! I have had my hair cut, gotten facials, and had my nails done. I find the quality good and the prices fair. There's free parking in the lot with the vet, and it's also walkable from my house.

Great color and high lights! The blow out was also perfect. Dannielle is a gifted hair stylist.read more

New client, Stood at reception and was not immediately greeted by person at desk. Employees were…read morediscussing the sale items on display while I stood there. I was checked in; I said I was a new client. I was told to have a seat. I waited 20 minutes past my appointment time. Nobody came to me to say they were running late. I decided to leave. No customer service/follow up received. This company is very unprofessional. I'm glad I didn't get my hair cut here.

5/5 10/10 they do a great job, I have think curly hair but I like getting balayages and the…read morequality the price would recommend

Adorable boutique salon. Comfortable and clean. The staff was very welcoming and made me feel right…read moreat home. Shaena did my color and hair extensions. I am super picky so I was really nervous. Not many people get my hair right but she did such a good job. It was exactly what I wanted. The extensions were so comfortable and blended perfectly. I would highly recommend this place and will be a loyal client from here on out. She also did my updo for my wedding and I couldn't have been happier.

My mom used to say a good haircut lasts longer than a bad one. It's been 10 weeks since Jeffrey…read morelast cut my hair, which is longer than usual, but it still falls beautifully. It's cut to work with the natural tendencies of my hair...the waves, the cowlicks, the thickness, and dryness, and it makes styling it myself incredibly easy. The last salon I went to scheduled so many cuts and highlights, my hair was always too short or way too blonde, but at Jeffrey Smith, I don't feel pressured to schedule or buy products. I am new to Pittsburgh, and I feel so lucky to have found such an exceptional salon.

they called 30 min earlier to cancel my appointment that i booked 1 month earlier…read more They told me because the stylist is not feeling well, so there's no way she can be here. I understand and respect the fact that they're taking The health of employees and customer seriously especially in this pandemic situation. but the owner could have handle this situation better other than a simple" I'm sorry I know you're already on the way, but there's nothing I can do." I don't feel my time was respected. Their communication after this issue is just not professional enough.

I called on Wednesday afternoon (Aug 6, 2025 CE) looking for a gel mani and pedi -- ideally before…read morea Friday pool party, but absolutely before a Tuesday job interview. When they booked me for the following morning, I was pleased. I got there early, ready to play the parking game on adjacent streets. There's a 1-hour limit on the main drag. Honestly, they need a name for this stretch -- "South Braddock Business District" works, or "SoBra" if we want to get cute like SoCal or SoCo. But I digress. Turns out there's a parking lot in the back! I didn't know you could enter through the rear door, so I walked around to the front. They confirmed later it's totally fine to use either entrance. My appointment was with Tamara, who was setting up when I arrived early. I made myself a coffee, and by the time it finished brewing, she had me seated. She took her time helping me choose a color. I came in thinking "terracotta," but the only similar shade on the wall was burnt orange. Pass. This isn't amateur hour, so I came with backup options. Next choice: dark cherry -- we landed on a deep plum, and I wasn't mad about it. The spa was quiet, clean, and decorated in chill tones. Pedicure station: comfortable. Spa pedicure: nice. Tamara: cool as hell. I usually zone out during a pedicure, but we ended up talking about everything. After the polish, we moved to the manicure station for an equally nice experience. I told her I almost booked Gel X extensions, and she convinced me to go for it next time. When we finished, we both took pictures of my nails, and I headed to checkout. Which brings us to the missing star -- and why I'm unlikely to go back. There's a 4% upcharge for using a card, and I loathe when businesses do that. Processing fees are part of your operating costs -- work them into your prices. You don't charge me less for skipping the other nail lacquers on your wall, and you didn't charge me more for my K-cup. Operating. Costs. Also, you can't leave a tip on card unless you tell them beforehand so they can add it to the total. So now I'm wondering if their software also needs an upgrade. After some confusion, they offered to let me Venmo the tip to the owner to pass along to Tamara. That was also presented as a payment option (which I'd declined earlier), but I ended up doing it because of course I was going to give Tamara her 25%. And then... someone pulled a hit-and-run on my car in their lot. Not their fault, sure -- but the lot's a bit of a free-for-all, not well marked, and apparently has no cameras (I asked). Nobody could or would help me identify the driver, which I understand from a privacy standpoint, or contact them for me. Back to my nails: my thumbnail chipped the day before my interview -- but not badly enough for anyone but me to notice. I'm rough on my nails, so I take full responsibility for the chip in my gel. The chip in my car paint? The driver in the Benz owns that one. TL;DR: Salon is clean, comfy, and calm. Tamara was great. My nails looked perfect for my interview (which went well!). Just park in the lot at your own risk, and hit the ATM beforehand or get yourself a Venmo account.

I was looking for a good haircut in my neighborhood. Annette was very helpful in getting me…read morescheduled, and Nina was friendly, knowledgeable, and professional. I also had the pleasure of chatting with Nina's grandmother and showing her photos of my newborn. I would recommend this business (in fact I already have), and I will be returning. Thank you!

I've been to see Asia at this location three times now and each time I've been blown away with how…read moreamazing my hair looks. The first appointment she worked a literal miracle in changing a terrible hair cut I had gotten at another place, to honestly one of the best hair styles I've had, and it's growing out really nicely too. The last two appointments have been color correction with highlights and lowlights that matched my natural hair perfectly, and the last time we had some fun with a really pretty mauve color. She is incredibly talented, super kind, and fun to hang out with. She's taken all the things I've asked for in my hair and made it even bette. 20/10, she's awesome. The rest of the people at this location are awesome too :)

"I have been getting my hair done for a few years since the pandemic. I think it depends on the…read morestylist. My Most recent visit she could have done better"