Hair appointment was very good (cut and color). Facial services are very out-dated, years behind…read morewhat you will find in other locations in other cities and states. No red light was given during facial, no microneedling, no deep pore cleaning, no pore extractions - all basic things provided for in all other facials at other spas everywhere now. Staff spent a lot of time messaging calves (no reason given for this but no foot message which is typically given at other spas during facials).

This was my first time visiting this place and maybe my third time getting a pedicure. It turned…read moreout to be a great experience. I was taken care of by Brooke, who was very communicative, straightforward, and made sure to ask what I wanted before delivering exactly that. I had no idea this spa was located here--I must have passed it a hundred times without realizing it. Once inside, navigating the space feels a bit like a maze, but everyone I encountered was friendly and welcoming. The layout seems to be divided into sections; I had to go downstairs and to the right for pedicures, while hair services are on the main floor, and massages appear to be in another area of the building. Overall, it was a great experience, and next time, I'll bring my wife along. Booking is simple--just go online, choose your date and time, and pay a small $20 deposit to reserve your appointment. The process is quick and easy.

Hands down the best spa in Pittsburgh!!! This is my treat your self place. Located on the third…read morefloor of the Fairmont Hotel in downtown Pittsburgh, this spa has beautiful floor to ceiling windows that let in natural light and views of the local architecture. I book the services online, usually a couples massage with my husband. Customer service calls a few days before the appointment and are very friendly and professional. I like to go early and get a run in before unwinding in the saunas. Then, a glass of champagne in the quiet room to continue relaxing before my massage. The massage therapist are great!!! With my treatment, I choose an aromatherapy designed to stimulate the chakras and they use warm weighted neck pillows to help soften the muscle tension in addition to light pressure techniques. Just went and already booked my next appointment. Looking forward to it!

This is one of my favorite day spas in the area. Conveniently located in the Fairmont Hotel in…read moreDowntown Pittsburgh, it's easy to locate. I *believe* they offer validated parking, but call to confirm. Anyways, my friend and I booked 50 minute Swedish massages on a Monday afternoon. Booking can be tricky so be sure to book early to ensure the day/time you want is available. From start to finish, our service was great! With the day spa, you have access to the gym amenities, a sauna, steam room, and the showers. There are lockers in the locker rooms to retrieve your robe/sandals and to lock up your personal belongings. Both the massage itself and the amenities were great. I'm always a fan when I book a treatment at this spa! I'll definitely be back!

I had a fantastic experience at Salon Vivace. The salon is very clean and has a welcoming…read moreatmosphere. Lizzie, the owner, listened to exactly what I wanted and gave me a great cut and style. I also used Theresa for head Spa treatment and it was wonderful. I highly recommend both services!

I can't say enough about this salon. Liz is the best. she does a great job with hair. let's…read morejust say I am a real challenge, I am very particular on how my hair is cut and colored. Liz does a great job every time. Also if you have not you have to try the head spa or facial Theresa is so gifted and makes you feel so calm and relaxed. It is a great experience can't wait to go back. If I could I would give many more stars. Thank you

I recently moved back to Pittsburgh and needed a new place to get my dermaplane done. I found this…read morespa on yelp and decided to give it a try today. Leah did my dermaplane, she was so sweet, talked to me the whole time (about all the topics lol) and it was so relaxing. The face massage and the hot towel was my favorite part. I knew during the dermaplane that I found my new spot. Right when you walk into the spa, it's so chill and relaxing. I loved everything about this place. I love how smooth my face feels again and can't wait to return for my next appointment.

Had a wonderfully relaxing massage and facial. What a gem this place is! Easy scheduling. Calm and…read morepeaceful. Given a sample of sunscreen for my face and very impressed with product. Will be returning.

I had an appointment and was looking forward to trying this place out. I arrived for my appointment…read moreand was checked in at the front desk. The lady at the front desk was friendly and welcomed me since it was my first time there she walked me to the waiting area. I sat in the waiting area for the entire duration of what was supposed to be my booking time. Eden never came out to provide the service that I was booked for. I went back to the front desk and told them that I was leaving because I had to be somewhere and that I was expecting to be done in the allotted time for my appointment. She said "oh she never came out and got you" and I said no that's why I'm leaving. Needless to say this was not a good first experience and I was very disappointed.

Cheyenne did such a great job! I was beyond impressed with not only her skills, but her wonderful…read morepersonality! I have curly hair and have left previous hair salons usually not thrilled with my results over the years. I was ecstatic with my results with Cheyenne! She is very well versed in curly hair cutting/styling/care and it shows not only in her work, but her education/words as well. She took me through everything step by step during my appointment. She helped me with recommending the best products for my hair/hair needs too. This was also my first time at this salon, so I was diving in head first without knowing what to expect. I will be a client for life here! Thank you again Cheyenne for helping me feel at ease and comfortable with getting my hair done!

Hi Holly, I wanted to reach out personally & respond to…read moreyour feedback. First, thank you for taking your time to share your feelings with us. I am not sure why you think you have to step over the gate because they slide open. Everyone just slides it open & walks through. I know that Annie does not step over them because she jokes she is too short to. Seeing that she is your service provider now I am assuming that she is opening it for you as she escorts you back to the treatment room. If this not the case, I will certainly bring it to her attention but I feel confidently that she is opening the gate. We have gates to contain the puppy while she is going through her training to become a service dog. If the dog & the gates are a problem for you, I completely understand if you choose to have your services performed elsewhere. I want everyone that enters the spa to have the most enjoyable experience possible & clearly this is a problem for you. So sorry for the inconvenience & I hope this clears up any confusion concerning the dog gates. Be well. In Beauty~ Ashley Thompson "The True Beauty in Life is in Giving" --------------------------------- Ashley, I keep thinking about your response, and I'm stunned that you asked for feedback about my experience at your salon, and your feeling is that if you don't like it, go somewhere else. You have no idea how many people say this about your salon, and I was simply being honest enough to point it out. We've all heard about your experience over being chosen to get this prize dog, but I wouldn't say that there is a whole lot of training for your dog to become a "service dog" going on at your salon. Maybe all of this training goes on in the teepee. So, now I am wondering if I should bother to waste my time sharing your response to my feedback on Facebook, Yelp, or check in with the professional compliance department for the board of cosmetology. I understand the love of dogs, because they love unconditionally and bring so much happiness when we are lonely, but your asking for my opinion, and then your response to my OPINION is extremely unprofessional. I didn't even question why we are still paying a $3.00 surcharge for services because of COVID. Holly Robinson

I'm so glad I found this spa near my house! Kay is the massage therapist and I've been going to her…read morefor about a year. She is so sweet, soft spoken, and a phenomenal massage therapist with a great energy. I always leave feeling so much better since she really listens to your needs and what your body is telling her. I've received the following services and all have been great: Fire and Ice Massage; Integrative Massages with an add on of Reiki; and a dry brushing session with Jamie who was also great! The environment does not feel like you're in a building in a plaza at all. The spa itself is decorated very tastefully with all sorts of different services from nails to hair and waxing. They always have an array of great products for sale, especially around the holiday. I can't wait to go back to Kay in a few months for another massage!

If you like Aveda products, this salon is for you. It has a full line of Aveda products-including…read moremake up. They keep Qtips, sponges, and items you can use to play with all of the trial make up. I purchased 2 lipsticks and will go back for more items. The staff is very helpful and friendly.

From the owner: Aveda Concept Salon and Spa.read more

Loved my experience here , nice staff. Clean and beautiful and has a sauna to use for freeread more

Woman owned 5 sisters run!! We loved our services and…read moreenjoyed the woman who wirk there so much!

Amber always knocks it out of the park with my hair color!! She knows exactly what I want every…read moretime! Always a pleasant and relaxing atmosphere at the salon also!

Great salon in the South Hills. Lots of parking, great…read moreservice, super clean! Love coming here!