My roomate went there, got color a nd cut $130. I saw the same stylist, was charged $335!!!! I paid it because i fiqured it was my fault for not nailing down the price ahead of time, just figured i have vey thin hair, simple layered bob, throw in a few highlights then an all over color. I did try twice to get the price before we started but she suddenly "got busy" and did not reply. Also the highlights were just straight bleach put into chestnut color, ugly absolutely white, cuz it saved her time.... no toner needed. I insisted she put toner in, did not let her blow dry because i was livid. Straight out conned me, knew what she was doing, didn't care about cultivating a repeat client, just rip and run. Don't see Laura there. Also the bathroom and their break room were FILTHY. Never again. No stars, minus stars read more

The tip was over charged to the card. Laura needs to go back to beauty school. At the second place getting the hack job fixed.

Kenna or McKenna said she knew how to do the "butterfly cut" but she lied. I asked her NOT to cut the length. Guess what the first thing she did was? A butterfly cut is over extended: up and forward. She didn't do either until I made her do it to the bangs and then they weren't blended into the rest. She didn't even do any layers. She trimmed the ends only. She said I could come back up to a week for any corrections/trim ups, but why would I want to go back to someone who doesn't know the cut and LIED abt it. She didn't give me the cut I wanted and gave me a bad haircut too. This was 3 weeks ago? I just got my hair cut again- somewhere else because it was SO BAD. read more

I highly recommend Lauren. She was patient, understood hair and wanted to please me. The appointment was on time and she did not rush but also was quick! read more

Clearly says when you search Google and even here on Yelp that they are open until eight. I go in at 4:45pm told by the front desk lady that they are closing early due to being short staffed and the whole pandemic thing. There was one stylus clearly available and sweeping up and she wasn't with a client either here I am a customer ready to give my money and I'm also a very good tipper and they were not willing to help me even for the "15" more minutes that they were open I will never be back to this establishment I wouldn't waste your time going here either! read more

Hair Masters - Change your hours online if you were going to close early! - Hair Salons Near Me - Centralia, Washington

I just came to get a men's haircut. There was no one getting a haircut. Their was no one in the lobby. I was the only customer there. They close at 6pm. I got there at 5:25pm. The lady at the desk asked me if she could help me. I said I just want to get a haircut. She said there were no more haircuts tonight and she could book me for the morning. I said no thank you. I went next door and got a sub sandwich. I ate it in my car and proceeded to watch her sit at the front desk from 5:30pm until 6:00pm. read more

This place is a damn joke! I made an appointment to get my hair cut on Wednesday afternoon, took time off work to do so. I show up, check in, sit in the chair and show the lady the cut I wanted, a stacked bob. She walks away talks to another stylist and comes back and tells me she isn't comfortable and doesn't have the experience with that type of cut and I'll have to reschedule. I am pissed off considering I took time off work but reschedule for Saturday. So I get up Saturday morning get ready to go and my phone rings. It's HairMasters calling to tell me that they need to reschedule me again as the stylist has called out. After I told her this would be the second reschedule she was not even considerate enough to try to fit me in later in the day. I told her to remove my name and number as I would definitely NOT be back. So sad Amy is no longer here. She was the best! read more

Took my mom here for a haircut. The new chairs at the hair wash sinks don't recline enough. My mom could not put her head over the sink. The stylist tried to use a plastic sheet to divert the water but a lot of it ended up going down her back and getting her shirt wet. I got the impression that my mom was not the first person to have this problem. Please get better chairs. read more

Recently Under New Managment, And I can say the atmosphere has changed! The group of girls seems way more pleasant and eager to get you in for an appointment! I see Amy for haircolor, cuts, and styling. Amy is amazing and I have loved all her suggestions and service ! I have had one or two other gals Style my hair for fun! read more

Hair Masters - Hair by Amy - Hair Salons Near Me - Centralia, Washington

On a positive note they will braid & cut your hair so that u can donate it to wigs for kids. Awesome! Wow. Well u get what u pay for $20 haircut and lots of passive aggressive comments to clients, about other clients and between the co-workers. The actual cut was fine but not worth all the negative energy in that place which seem to be led by the lady doing my hair, Jennifer. I won't be back. read more

Tasha is so awesome! I can't seem to commit to a color for longer than half a year and the last few times I've been to Tasha she takes my impulsive idea and turns it into a beautiful color. She is my go to girl when I want my hair done right. read more

Love Tasha! She is my Hair Angel. She takes great care of me! They are so nice here. Great salon read more

Everyone has always been so friendly. Excellent place to go if you are looking for a great stylist!

Friends: pardon my profanity. I couldn't capture the essence of this event without it. Today I went to Post Net in Centralia to make some copies and as I walked out and was walking away I started digging in my purse for my keys. Right next door is a Hairmasters salon and they had a table outside their door with merchandise. My hands were occupied so I quickly set the copies down on that table. Aha! Keys found, I grabbed the folder and was on my way. Suddenly, a woman walks out of the store and says to me: " Umm, Did you forget to pay for that?" ... yeah, I was accused of shoplifting. She even repeated herself like I didn't hear her. She said she saw me put "it" in my purse. Embarrasing, right? So, to appease this cretin who thinks I care to grab any of the excrement off her clearance table, I invited myself into the store and dumped the contents of my purse on her counter. She didn't bother even looking at the contents, even after I insisted she come over and look, just in case I decided to pilfer something off her counter. She stood by her coworker, mouth agape, staring not knowing what to do, saying absolutely nothing. Perhaps, I looked the part, perhaps she was overzealous. I wonder whether she was surprised that I even spoke English. I made a scene, yes. Should I have handled it differently? Nah. Fuck Hairmasters and that stupid bitch who could have ruined my day. Actually, it was a fabulous day and thanks to her, I will never consider giving that establishment my business. -- at HairMasters. read more

Had a really bad cut in December so manager trimmed up best that could be done right after, telling me "let it grow out and I'll fix it free next time. Okay, I waited 6 months, had the top and front the way I wanted so the sides (bad from awful cut) and back needed to be shaped to continue growing. She cut the front top, did nothing to sides and layered the back! NOTHING BLENDS. Falls in my face all of the time! I have to spray heavily to have it look decent. This really makes me CRY. I know its only hair and it will grow but at 68 years old it takes a long time and if I get it cut it will be so so short. DON'T Trust they listen. Have them repeat back what you want, and if your like me and cannot see without your glasses, DON'T GO THERE! read more

I've tried this place multiple times- hoping to find a decent stylist. All I can say - you get what you pay for- I will never go back. Your better of going to beauty college - you'd end up with a better cut for cheaper! read more

Amy has cut my hair at the location in Auburn several times. When she told me that she was moving to the Centralia HM I was crushed because she is the only person in years that I have found that actually gives me a good cut. Needless to say, I took the 65 mile trek this past Saturday for my haircut & brow wax and it was definitely worth the trip!! I can't say enough good things about her. For such a young girl she has so much potential and I know that she'll go far in her career. I will continue to make the drive to see her, it's worth every bit of it. read more

Wow, Julie is the complete opposite of a customer service/cosmetologist! I went in asking for a cut(my mom had an appointment) she said "no!!" We have vip "people who made appointments" even though walk ins are welcome. Anyways...my mom went in to get a basic cut ( straight cut ) she took forty minutes, while I waited. My mom got up to pay, I said "OMG, your hair is completely uneven. I'm talking waves of different lengths" she made my mother stand with a robe on to cut her hair for another ten minutes. By that time over 50+ minutes I just said I'll fix the cut at home. She refused to use a spray bottle. Please don't go here, they don't care about customer service and do a terrible job. read more

Always go in for a cut color and foil. Never disappointed. Tiffany does a great job. Love my hair. Thank you for the continued quality work. read more

Went there for a simple haircut. The girl who greeted me made me feel like I was bothering her. When I sat in the chair she didn't even bother to protect the shirt I was wearing form all the hair clippings falling off my head. When she was finished, there were uncut hairs sticking out all over the place. I told her not to worry, that I have some scissors at the hotel that I can fix it up with. She didn't even offer to make it right. When I got to my car I looked in to the rear view mirror and there was hair all over the collar of my shirt. Definitely, the worst haircut I have had in over 20 years, or more. Waste of time and money. read more