I went for a facial waxing. Paige is SUPER. She fixed me up and had me feeling amazing…read more The location is great and the shop is very clean. Everyone was friendly. If you need a facial service, I definitely recommend Paige. I am also going to schedule an appointment to get my haircut.

Nathalie was professional accommodating and got je in early despite how busy this place is . I'm…read moreuse to getting my hair done by a stylist who is agency represented ...Nathalie didn't disappoint and did a complete and wonderful job. There's us parking in the front and back and each artist is their own boss; the salon is always busy from what I can tell so maje an appointment.

Heather did a wonderful job on both my cut and color. She carefully made sure it would blend…read morecorrectly and it came out perfect and natural looking despite its unnatural color! I also dread the blow drying process because I have a sensitive scalp but with Heather for the first time it was painless! Thanks :)

They are all very nice. Unfortunately have had a horrendous dying experience, in which I asked for…read morea full head of medium blonde and received white highlights. I understand hair is difficult to work with sometimes, but this is just next level bad. Despite this, the hair cut I received was excellent and exactly what I wanted. However, if you're looking for a dye, I would suggest going somewhere else, just to be safe :/

Had the Classic European facial here at the end of May, 2025. The room where the service was done…read morewas FREEZING; it was a chilly day to start with and not a comfortable/relazing procedure with the chilly temps in the treatment room. While the staff member who performed the facial was very nice and polite, she seemed inexperienced and tentative. Last, the facial left me with dry patches across my cheeks and a depleted skin barrier. Overall, not a good experience. I emailed the spa with my feedback and never received a response.

VERY RUDE. I asked to get my roots touched up a month ago and they said it would be around 120$…read morethen I ask right before my appointment and I get up charged 60$. Then I get attitude from Kristy because I won't pay a ridiculous 180$ and that's not even including the cut I wanted to get as well. You guys need better customer service because she was VERY UNPROFESSIONAL.

I took my daughter and son here to get their hair cut for school. When we first pulled in and…read moreparked Yolanda calls me and tells me she will be late which was not a problem with me, when she arrives she had a friend with her and we follow her to her salon door. As we are walking in my children and I are stepping over kids toys, clumps of hair, other debris and flies and their was a smell of marijuana in the air. My son even commented on the flies as he is afraid of bugs. The first thing I noticed was that it was dirty at the time I didn't judge but when she goes to tell my daughter to get in the chair she notices that it's dirty and has previous cut hair all over it and not just little bits but big curly pieces. Her and her friend begin to swipe the hair off, sweep up the hair, spray the chair down and clean it off. I should have known then to just walk out but I was trying to give grace. After she began to chop off pieces of my daughters hair she starts complaining about a supposed cowlick in my daughters hair that she doesn't have I noticed that something was off with both Yolanda and her friend. She asked me three times to see the photo of how I wanted my daughters hair to be trimmed and shaped up, there were a few times she was telling me something but I couldn't understand her as she made absolutely no sense. She even got flabbergasted with me at one point because I was not understanding her and she just tells me "ugh! Don't worry about it. Trust me it will look good I won't have your kids out here looking like dennis the menace." At this point I was stunned and shocked at what I was witnessing. I have an anxiety disorder and I just froze up. I never should have let this woman touch my children's hair especially because she was high and her salon was so filthy. At this time I took a moment to really look at my surroundings, there is dust all over the place, hair and grime on every surface, toys everywhere which can cause a hazard as there were so many by the door and the small open space between the register desk and chairs, she has two hair drying chairs with filth all over the surface of it, there was matted and tangled up wigs all over the place including on the floor and the bottom shelf of a bookshelf. I was filled with so much shame and embarrassment for my children. Before she was done she slathered on some type of hair cream on my kids hair and flattened their hair with it. I paid full price even though they were supposed to be half off according to a flyer she has posted on her Facebook and I gave her a $10 tip. I just wanted to leave. When I got home with my children they both got showers and a good shampooing because there was so much hair cream on their hair. We let their hair dry and that's when I got a good look at their hair. It was horrible, absolutely terrible. I contacted her through text and sent her photos of how she left my kids. She responded by lying, gaslighting, blaming me and even accusing me of discriminating against her as I am a caucasian woman and she is a person of color. The only thing I wanted was a refund on the hair cuts and told her to keep the tip. She refuses and insists that she did no wrong. She is extremely unprofessional and nasty. Her behavior towards me for contacting her about her work was something I was unprepared for. I am even more shocked at how she decided to treat me. She has stated several times that she has a camera in her salon and I have asked her four times to please provide me with the full video of the time we were in her salon, from the moment we walk in to the moment we leave but she has refused even though she continues to say that she has video and I'm lying about my experience at her salon and the results she left my children's hair. She has even insinuated that I took my kids to someone else and that they did this to their hair after her, which is crazy and not true. Yolanda has done everything but take accountability for this situation. She is by no means a professional and should not be touching anyone's hair much less own a salon.

From the owner: Can do all hair types. Specializes in vivid hair color. All kinds of chemical processing. All kinds…read moreof extensions. Waxing services. Specializes in hair skin and nails. And much much more!

My stylist did just what I asked for, pleasantly and efficiently…read more The other stylists also appeared to have a nice approach with their customers.

Love this Salon! I've been going here since I was in high school! Sue and Laurie are the best and…read moreI've never had Elisha do my hair but I have seen people after her cuts and they look great. All of the staff are friendly and know you by name. I will always be a customer of this great salon!

Horrible experience what a ripe off. , way over charged me for the exact same procedure a friend of…read moremine did. horrible treatment, would never recommend Echo salon to anyone.

I Love Oskar! I have been very lucky to have him work on my hair and my colour has never looked…read morebetter! Very helpful, will always give you want you need, and make sure you are happy! Super guy! I will be back to see him soon. -Kathy

i am so pleased to have found. someone close by who can do my hair. Lori is absolutely awesome and…read moreI refer everyone to her. you won't be disappointed the whole staff is amazing and when you walk in it is very soothing and relaxing. Best hair salon in this area by far!!

Elements is a small spa and salon on route 26--a little ways past the school and courthouse. At…read morefirst it may look like another hair dresser inside a Victorian house (there are several in Lowville) but I think this place is really something special. The owner has done a really nice job trying to make this place sophisticated and special. The first time I went here in 2009 after it first opened, she told me she was renovating the place one area at a time as she can afford it. The first time I visited there was a waiting lounge, mani/pedi room, a tanning room, salon area, massage room and facial room. When I visited this summer there is a new space for the tanning bed and a separate room for the check in/payment counter. There's also a chiropractor working in the front room where the tanning bed used to be. I know its just going to get better as the years go by. One of my favorite parts about this spa is that my family's hair-dresser-Lori now works here. My family (including my dad) have been going to her for at least 15 years now, back when she worked at another salon in town. If you haven't looked by now--look to the left--I live in Manchester, CT. My parents live at Chase Lake 3-4 months out of the year so I schedule my hair appointments around visiting during the warmer months. Getting our hair done here is just more affordable than anything back home. And its nice to work with regular people, not the "hair snobs" I've dealt with at home before. I also just really like the waiting room. There's something about that long fluffy brown carpet...its not the most beautiful thing in the world but its really soft and comfortable, lol. Its a comfy and inviting room.

Great staff, great facilities. Mariah Wong is the best masseuse I've ever had. Front door staff…read moreis very welcoming and they offer so many things.

The vibe is amazing at this converted factory building. Massages are great. Can't say…read moreanything about the hair services since I didn't have a cut and style there. Highly recommend.

I love this place. I come once a month for a facial. We have conversations about what my skin needs…read moreat that time and delivers a wonderful experience. Would recommend this and her to anyone who needs a little pampering.

You would think I would have learned. I have tried 3 different "stylists" at this "salon" and they…read moredon't know how to cut hair. The first one, never remembers how you style your hair, opens her own salon and gives everyone the same hair cut. The second one doesn't stop talking, cuts hair so-so and does not have clean equipment. The third one never cuts your hair the way you want it (or let it grow), will give you an "angry chop" if you criticize her. This was my worst hair cut by far. I cried when I went home and I cried the next day as well. I know it grows back, but why be so mean with a pair of shears? Cutting off 2 inches?? You said you were trimming a "little". BUYER BEWARE!! Don't criticize them...they will chop off your hair. Don't get me going on a pedicure either. BTW...NO STARS!!

I walked out with brassy hair the first time and two toned hair the second time. I feel bad writing…read morethis review because the stylist is very nice, but I've had multiple people and another hairdresser ask me if I did my hair myself. I expected a lot more for the price I paid...

jToday I had an appointment with Thomas at James Brett in their Princess St. location, and had a…read morevery bad experience. I originally went to this location for the first time, in December 2020 to have my roots highlighted. I was advised to wait a couple of months for my roots to grow out further before doing any root highlights, and this was noted on my file. This was good and sensible advice from the very pleasant Kaydian (if I recall her name correctly). I was rebooked for March 4, 2021 with another stylist, who upon my arrival said she was uncomfortable doing the work because she said my hair was severely damaged. She recommended hair treatments and a hair cut, and to re-book in the future. I purchased the recommended Aveda hair products from their salon, and used them for months. Aveda makes great products that I have been using for years. I made another appointment to have my roots highlighted on July 7, 2021. I arrived to be told by Thomas that he couldn't work on my hair because it was very damaged. This is my third time in their Salon since moving to Kingston. All this information was on my file at this Salon, and yet on two subsequent occasions the stylists were uncomfortable working with my hair. I tried to politely explain that all this time-wasting could have been avoided had they merely given me a simple call to discuss the condition of my hair and their reluctance to work on it, before they confirmed a third appointment. By this time, three people (Thomas, the stylist from March, and then also James -- perhaps the owner?), kept telling me repeatedly that my hair was damaged. Since the beginning of the conversation, I kept saying that I completely understood the issue, that they believe my hair is too damaged to work on. So, I tried to give some friendly advice that next time, they should tell customers that they only work on healthy highlighted hair, thereby saving everyone's time and effort. James interrupted me and said to me that there won't be a next time. I find that to be a very arrogant and rude statement to make to a customer, making me feel I wasn't welcome back -- (even though I wasn't thinking of returning after these circumstances). So why did I keep returning? Because I took their advice to re-book after waiting, and then doing their suggested treatments I am very disappointed with my overall experience at this Salon, considering the excellent years of experience that they describe on their website. I believe that we all should be treated with equality and respect, regardless of race, gender, social status, etc. Be humble and helpful. "Being humble means recognizing that we are not on earth to see how important we can become, but to see how much difference we can make in the lives of others" -- Gordon B. Hinkley