They are the best since I've been doing hair They have good…read moreproducts and soaps for skin that's dry oily bumps bruises Any thing you nd oh yea have nice Jewelry for accessories also

I had never purchased haid before nor did I know anything about weaves, types of hairstlyes,…read morenothing. I've been a committed natural hair wearer for 4 years. My best friend and I wanted to have longer hair styles for Prom and this is the first place on our list of beauty supply stores to look for hair. We walked in and I've never seen her so excited about hair (need I include, she's more knowledgeable regarding beauty supply than I am) so I felt like I had a reason to be happy to be there. There was so much variety for very affordable prices, and this is coming from a high school graduate who works a part-time, minimum wage job. I wanted to find a longer weave with my natural curl pattern, 3C/4A, and surely I did. I found what I came for but I was so fond of what the store had to offer than I spent about an hour just wandering the store with all it's makeup and hair. It was great. (The hair in the pictures are Carribean and synthetic.)

Amazing employees , great service, feel like they are actually trying to help you figure out what's…read morebest for you . love this place

They have THEE worse customer service. I went to this store because it was the closest to my…read moredestination and the women follow you around like a criminal, then they tell you you can only try on 3 wigs. Then I was deciding if I wanted to buy a wig or make one by buying the sewing weave and they followed me there too. So I said I am going to wait for my sister and let her decide and then they followed me to the hair products as well. I left without buying anything because they swam to treat you like a criminal when you don't look over the age of 30. I am 23 years old and I will not be disrespected or treated like a child. Do better and hire new help.

Terrible Service, cheap quality wigs with a high quality price tag. I walked around the store for…read more20 minutes trying to find what I was looking for, then I asked one of the little girls who was on her phone and eating at the front for help and she pointed me to the wrong location. Another 10 minutes later I asked for help from someone else and she tells me they're the right thing and then I bring it to my appointment and it's not right. Come back to try and get exchange the products, not even return, and with the receipt and they said they don't accept exchanges nor returns. Juno with his box head was rue and just stealing the communities money. Cheyenne acted as if she didn't wanna be at work and have an attitude because I have questions about the policy. I should've known not to shop here because there's nothing but children working in here and they could care less about actually helping you find the right products. Luckily I'm retired as crash out because I wanted to knock all that shxt over for that bogus policy

The best hair store in Boston hands down!!! It's huge and they always have plenty of stock in…read moreeverything ! I wish they opened at 9am !

This hair store has everything you need, I thought there was only one of these so I used to go to…read morethe one in Roslindale. However I stumbled upon this one, it's not as big as Roslindale but it's pretty huge. I bought some hair and ended up not needing it, so I returned it and they returned it with no issues. They didn't even ask why I was being returned, I also didn't open the package or do anything to it. The store is neatly kept, and the employees are nice. They have all your hair needs.

All there staff were really nice and helpful also they're always wearing a mask which is great…read morearound these times. It also lets me know they care and are prioritizing customers safety.

Okay so this just happened and I'm pissed the hell off…read more I just went shopping here and I've never had a bad experience with these people until just now. Within my purchase I got a bottle of hair glue. I went home and began to use the glue. I immediately noticed the paper on the inside had been ripped off and the glue was super chunky and thick. "Not a problem" I'm thinking to myself.. I'll just go back to exchange it. So I go back and briefly explain what happened. There was a heavy set, young, Asian girl behind the counter. With an attitude she opens up another glue and says, "They all look like that". I took a look and sure enough that one was thick too. So against my better judgment I take it and leave the store. I go back home now and proceed to use the new glue. I twist open the top and begin to squeeze some out but next thing I know it squirts everywhere! The consistency was like water! It got all over my hand and on my shirt. So now I'm annoyed... I'm actually pissed at this point. So again, I go back and this girl is looking at me as if I'm lying. I tell her there is something wrong with their glue it's coming out like water. She says she doesn't understand what I mean. So I tell her to squeeze some out and when she does it gets all over her arms. She goes , "Oh". No apology, no nothing. She cleans up herself and tries to give me another one. I take it and analyze it. It's old. There was a dark film settled at the bottom. And once again it's thick and dull. I then had to teach her clueless a$$ that regular glue has a different consistency and it should not just squirt out like liquid. She goes, "so what do you want to do?". Really??? Give me my money little girl. And what really pissed me off was the fact that this "glue" is stuck on my shirt and stuck on my nail. If you're going to go here just be aware the products are most likely old and no good

A lovely lady helped us the moment we got there. She gave us all the information we needed that…read morepertains to keeping up with wigs and what type of wig to buy. Thank you ! I had just left another beauty supply and had a terrible experience but going to this store changed everything around! I will definitely be back!

Always clean and always friendly. I moved to this area just under a year ago from Western Mass and…read morehave been to 8, yes 8 beauty supply stores in Boston and the surrounding area. I was used to Western Mas where the people in the shop are friendly and interested in helping you get what you need. Of the other 7 stores, I felt rushed and the girls were not knowledgeable about their products, and I was often ignored if their "friends" were in the store looking or pretending to buy hair supplies. I've been to BSW twice and will continue to go.

I love the store because of the hours Monday thru Saturday 10:00am to 7:00pm and Sundays 12:00pm to…read more5:00 pm because most hair stores close on Sundays and its convenient for me since I'm off on weekends and need stuff for my hair or earrings but what they need to is stock up on some good 100% human hair and not some unknown hair company

Wigs are from 1990 smh ‍ off brand overpriced garbage Buy…read moreyour wigs online and you'll be happy.

Like the store, but DID NOT LIKE the vulgar music being played. I do not mean suggestive music, it…read morewas blatant and vulgar. That is the second time I visited that has happened. Maybe the last time I shop there.

Jodi a, mwen te antre nan salon sa a paske mwen te bezwen yon kwafur ijans pou nyès mwen. Mwen te…read morefè li yon pwomès mwen pa t kapab kraze. Kòm mwen menm tou mwen se yon stilis, mwen pran swen kouwòn nou yo ak kalite sèvis cheve yo trè oserye. Depi nan moman mwen te antre a, yo te resevwa m avèk lapè, lanmou ak jantiyès. Stilist la te pwofesyonèl, pasyan epi li te vrèman bèl ak timoun yo. Mwen pa t bezwen bay yon long eksplikasyon; mwen te jis montre li yon foto, epi li te fè egzakteman sa mwen te mande a. Pandan m t ap tann, mwen te gade tout ekip la ap akeyi kliyan ki t ap vini san randevou epi ap travay ansanm pou asire chak kliyan resevwa bon kalite sèvis nan yon tan rezonab. Mwen te gen opòtinite tou pou m wè pwopriyetè a nan aksyon. Li t ap ankouraje epi bay anplwaye li yo konsèy, pandan li t ap asire chak sèvis te fèt kòrèkteman. Lè mwen tande yo t ap pale de yon reyinyon anplwaye, mwen te konprann salon sa a ap dirije pa yon lidè solid ki vrèman pran swen ekip li ak devlopman yo. Kòm yon fanm ayisyèn-ameriken, mwen te santi m espesyalman fyè lè m wè yon lòt jèn fanm ayisyèn k ap pouswiv rèv li epi k ap bati yon bagay ekstraòdinè apre sèlman yon ane nan biznis. Felisitasyon--ou ap fè yon travay ekstraòdinè! Kontinye briye epi sèvi kominote a. Soti nan yon stilis pou yon lòt: Ou kapab, fi! Mwen kontinye priye pou biznis la grandi pi plis toujou, pou Bondye beni travay men nou epi pou li kontinye mennen plis siksè, kliyan ak benediksyon nan chemen nou. Mèsi ak tout ekip la paske nou te montre m sa bon sèvis kliyan, lidèchip ak travay ann ekip vle di pandan yon moman ki te difisil. Nou te ede m kenbe pwomès mwen te fè nyès mwen an, e mwen vrèman rekonesan. English: Today, I walked into this salon because I needed an emergency hairstyle for my niece. I had made her a promise that I couldn't break. As a stylist myself, I take our crowns and the quality of hair services very seriously. From the moment I walked in, I was welcomed with peace, love, and kindness. The stylist was professional, patient, and wonderful with children. I didn't need to give a long explanation; I simply showed her a picture, and she did exactly what I asked. While I waited, I watched the entire team welcome walk-in clients and work together to ensure that every client received quality service within a reasonable amount of time. I also had the opportunity to see the owner in action. She encouraged and coached her staff while making sure that every service was completed correctly. When I heard them discussing a staff meeting, I realized that this salon is led by a strong leader who truly cares about her team and their growth. As a Haitian-American woman, I felt especially proud to see another young Haitian woman pursuing her dream and building something extraordinary after only one year in business. Congratulations--you are doing an extraordinary job! Continue to shine and serve the community. From one stylist to another: You can do it, girl! I continue to pray that the business will grow even more, that God will bless the work of our hands, and that He will continue to bring more success, clients, and blessings along our path. Thank you to the entire team for showing me what excellent customer service, leadership, and teamwork look like during a difficult moment. You helped me keep the promise I made to my niece, and I am truly grateful.

I called this morning, looking for boho hair for braiding & a lady answered the phone & couldn't…read morespeak English she quoted a price of ninety dollars at first & then she bumped it up to one hundred dollars afterwards then hung the phone up in my ear. Very unprofessional!

It's a small store, so they do just have the supplies. Not many supplies but they have the basics…read more The store is so small it's hard to like navigate through if there's multiple people in there. They do not sell actual hair or wigs. The staff is really nice though.

Very rude!!! and rushed me out the store terrible customer service!! Mother and daughter was so…read morerude they didn't even help and told me they can't help bc they was closing soon ..and mom said she doesn't care it's not her money Told me hurry up and then didn't even raise the gate when I was leaving..never ever again getting my money