Stopped in for a pedicure while visiting the area and was pleasantly surprised. The service was…read moreattentive and thoughtful -- Julie removed my gel polish with a file instead of a drill and took the time to explain the damage to my nails and what I should tell my regular nail tech. Julie clearly knows her clients by name, and the place felt very welcoming and family-friendly. Great experience -- I'm glad I stopped in!

I've been here a few times and they consistently have very polite staff and clean work areas…read more Accepts walk-in's. Accepts cash or card.

My feet are always happy I went. Nice people. They work hard to ensure you get what you need…read more Welcoming.

They do a sloppy job and my roommate had the same experience before. I even asked the guy to paint…read morethe sides and I got slight attitude and he still didn't fix it. Not going back

I came in this afternoon for a full set and pedicure and omg, I'm sooo happy i decided to try nails…read moredesign! Today was the first time in over a year i got acrylics bc i was always left disappointed by whatever other shop I'd try here in Charlottesville but this place changed that! I wish i could remember the name of the technician that did my nails but i will update this next time i go back! So happy to have found a local nail place that does amazing work Update: Lynn is who does my nails and i HIGHLY recommend her! Not only is she so talented but she is so so nice(:

Outstanding service! I was very happy with the manicure and the pedicure. Tony took very good care…read moreof me. I will be back. Recommend you call first to make sure there is an opening.

I've been here twice now after searching all over the city for a place to get my biweekly services…read moredone (nails/pedi/eyebrows) and I have to say this place is fabulous. They are pricier, but you get what you pay for. Atmosphere is nice, everything is very clean, and there seems to be plenty of room for everyone. As for customer service, if you make an appointment, THEY WILL KEEP YOUR APPOINTMENT. And they stayed open twenty minutes after closing to finish my nails last night (without complaint) so that has officially sealed the deal for me. I'm a regular now. I recommend Vannak for nails/eyebrows and one of the younger ladies for a pedicure (light skin, big eyes, dark hair...glasses? her name starts with a B but I can't remember and I feel silly).

My 10 year old and I chose $40 and $60 pedicures with added gel (which is an extra $10 at most…read moreplaces we visit). They charged us $180. There was a line and my technician and the owner were arguing so I didn't debate the cost. Our language barrier would have also made it difficult. The quality was okay but the polish color wasn't even close to what I chose. The color mismatch only became apparent when the owner was already clearly unhappy with my technician, who was taking longer than expected, so I let it go. None of this is a big deal. However, I want to ensure others who are on a budget aren't surprised- particularly if they are picky about polish color.

Hidden gem! So glad I found this place while traveling through! Very serene vibe, massage chairs…read morewere great, and the staff are friendly & skilled! I have problems with the nails on 2 toes, and my nail tech was gentle & they look great! The leg massage was wonderful, too! Wish I lived closer - I'd be a regular!

I visited this shop in desperate need of a manicure before an event. Stupidly I sat down and let…read morethe technician begin to cut my nails, and cuticles without taking stock of the fact none of the implements had been cleaned or disinfected. It was only me and the technician in the shop so it was not busy. I looked around and realized the jars of disinfectant and sterilizers were empty and unused and all the tools were lying around at unkempt stations. At this point, it was too late. To make a long story short, I wish I hadn't been so desperate and paid more attention to the lack of clean tools. My nails have been in terrible shape since my visit.

We just moved here and love it! This place is the best…read moreplace, I had a Facial, Massage, Pedicure and Manicure and absolutely very satisfied! I booked every month for six months out.

Kaitlyn and Brenna each provided me wonderful service and care. They have a gentle touch along…read morewith peaceful calming demeanor. Will be seeing them again definitely!!!

Ken was amazing!! Thank you for my nails, they made me so happy. It took about two hours but he…read morepaid so much attention to detail and made sure I got just what I wanted. He was nice too!

My nails turned out exactly as the reference and the nail artist was really nice! I recommend if…read moreyou are looking for complicated nails.

Honestly, dont waste your time. Ther service I was going for was a pedi with acrylic on my big toe…read more(just a little) due to breakage. I couldnt even get the service I wanted because the "acrylic specialist" was busy. So I said fine no problem I could do without it. My toe nails were uneven due to previous application that required filing. Instead of fixing it and smoothing it out, she just applied polish on top and told me she was going to just square them. I just left with the base coat on, nothing more. $45 later. I didnt argue because I am not that kind of person but if you saw what I walked out with you'd ask why I even paid to begin with. Im visiting town and just wanted them to look nice while out in sandals. Now I have to find someone to fix it.

I have gone to this Salon for many years! It is very clean, the staff is professional and…read morefriendly,the price for services is reasonable! I definitely recommend Serenity Nails and Spa. Rosemary Postle