This location is closed for good. I am currently taking clients at Kerizma Salon and Barber in University place read more

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I went in wanting a new look and they did not disappoint. The cut and color turned out amazing. I have been given many compliments. I am just happy I have found a place being a new transplant from the east coast. Now I can always look my best with the girls at this place taking care of me read more

HairMasters - Ready for my close up - Hair Salons Near Me - University Place, Washington

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Got my hair cut by Cassandra today. She did an amazing job!! Very kind and quick. Definitely found my new salon. read more

HairMasters - Hair Salons Near Me - University Place, Washington

I dropped by once to see if this place could help me with something that had really been stressing me out - I was wanting to transition from dying my hair dark brown-black (my original color) constantly to my own natural grey that kept wanting to pop out on me every 3 weeks. I had been my dying hair monthly for years now! I work in the health field w/my own private practice and I felt that constant dying was not really "walking the talk" so to speak. So I met with Hailey first, and she reassured me with her confidence and friendliness and engagement that she could help. I came in a few days later for the Big Transition of my Life lol, and although the process took a lot longer than we both expected, I was very pleased with her care and concern over my hair and her willingness to work long and hard (while being 8 months pregnant) to get my hair done right! Not sure if I can post pics here, but the hair is a little dry but that is to be expected and she said we'd continue to work with that. She basically put in foils and extra pigment grey to match the grey that kept wanting to come out on top, and I feel like new person! I won't ever have to dye my hair dark again! I love the new look and I pretty much accomplished what I came in for. Hailey is very mature and kind and doesn't talk down to you - My gosh I'm 52 and I could be her daughter. I've seen so many people look at me and think they can start lecturing me and talking down to me, perhaps not knowing my age?? But anyway, I really appreciated her friendliness and professionalism. She puts you at ease. She doesn't leave it silent like other hairdressers sometimes do - She's a great conversationalist too, and I appreciated that. I look forward to getting my hair worked on by her again! read more

HairMasters - Hair Salons Near Me - University Place, Washington

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So very impressed with Cassandra! She did an amazing transformation on my hair today. I went from box dyed brunette to red. The color is not only consistent and beautiful, but my hair feels healthy and soft. I highly recommend this salon!!! I'm giving up the box from now on. read more

First time visiting HairMasters. After reading reviews here on YELP and on their FACEBOOK page I decided I would make an appointment. It was a slow day due to the State Fair being in town. Karen the stylist that was there was very kind and gracious. I explained to her that I needed a short haircut that I called "messy" . I'm older and just wanted something that was less hair care and product neccessary. We talked alot, got aquainted and laughed. My haircut was wonderful. Karen didn't try to sell me unwanted items or unwanted hair products. But, did explain what a "curl enhancer" product was. I have naturally curly hair. She thanked me for coming in, and hoped she would see me again. I will surely be going back. I understand that reviews for this "HAIRMASTERS" seemed to be very low in the past years. But, give them a try ask for "KAREN" because I will be. Keep smiling and doing a great job, and I will continue to come in for you only. You've made a new client. read more

Just had my hair cut by wanda and she did a fantastic job! I haven't had my hair cut in at least 4 years so I was really nervous but that quickly went away. Will now be my go to salon :) read more

If I could give it 0 stars I would've! Went in for a 2:30pm cut and shampoo, I asked for a color to cover the grey as well. I left at 5:23pm with dye on my face, all the way around my hairline (about 1/2 inch from hairline!!), in my ears,..... APPARENTLY THAT HAPPENS AND WILL FADE IN A COUPLE OF DAYS!! BS!! I went back and apparently it had nothing to do with the fact that the stylist (using that term loosely!!) was over booked & left the dye in my hair 27 minutes beyond the timer going off, it was tingling!!! read more

Like the previous post by Jessica M, I went in for a cut last week and the person seemed very irritated that I would come in to want a hair cut. Ummmm.....OK. I thought that's what they did there. I ended up getting a hair cut there anyway and it's not very good. Bad service and bad attitude! read more

Wanda and karen are my go to ladies! If it wasn't for them I would have no reason to go here, they are always so friendly and upbeat all we do is laugh the whole time! read more

I went in to see Wanda (the manager) after receiving a hair cut at Gene Juarez. Needless to say that they butchered my hair. I waited a few months to let my hair grow out some then went into Hair Masters to see what could be done. I brought in a picture of what I was aiming for. Wanda was not only able to fix what had been done to my hair but listened to what I wanted and delivered it. My hair is exactly how I wanted it now. So happy I found her. read more

I went faithfully to this salon for several years; also brought relatives in. I had made an appointment, drove long way to bring in relative for cut, to be told we were late, appt. was for earlier time (it was not, I know I made it for 3:30pm. They refused to get her in, and therefore I have not returned to them. Very poor customer service, no effort was made, no apology for THEIR error on appointment time. I went somewhere else, and do NOT recommend this place. read more

Had my appointment today with Cassandra. Was looking for a new look. Consultation with her was great, she gave lots of input and advice. Time there was fast and efficient. Love my new cut! Thanks Cassandra! read more

Left this salon with dye stains all over my face, ears and neck because they ran out of stain remover and the stylist Jeanae tells me I can go buy some at Sally's. Thanks. I am also informed that a $60 root touch up only includes a "rough dry" and the use of a hair brush would be extra charge. Spend your hard earned money somewhere else, ladies. read more

I started coming to this location because my regular stylist from the Lakewood store that closed moved here. Nigel was fabulous. After she left, though, I've gone back a few times and each time, I've had to have my friend all the way in Bellingham fix the haircut. All the girls I have had experience with are more worried about their breaks or getting off early to take the time to focus on their customers. Today, my fiance went in for a simple haircut and he was told it would be a twenty minute wait. 40 minutes later, he was told it would be another 20 minutes and one of the girls was talking about taking her break. If you're too busy to see someone, tell them they should make an appointment. Don't promise 20 minutes and an hour later still not call them to be seen. I've learned my lesson about going to cheap salons. I miss Nigel. read more

Walked in with my son to get a few inches off for both of us. Front desk lady seemed really annoyed and told us we would have to wait an hour and a half. No problem, we could shop around and go back. I forgot exactly what time she said so my son walked back in real quick to ask and he said she seemed really annoyed at his question and he didn't feel comfortable going back. Way to make an 11 year old feel like crap for no reason. We did not go back. read more

Poor customer service. Hairdresser Jessica was offended when my husband kindly asked her to do a better job on my son's haircut. It was a simple task of not having abrupt lines between 2 different lengths. A thing that a customer doesn't need to tell a hairdresser. It is really awful when a customer has to argue with a hairdresser over what the customer wants! You just lost 2 monthly customers! read more

Moved to area recently and went in on a whim, I would say that what they did was not cut my hair, it was more likely butchering. Another woman walked in at the same time and she said that she moved recently and came in after seeing the reviews. Both girls who were there started laughing. That should have been a BIG RED FLAG. Needless to say, will never return again read more

A stylist named Julie is very, very talented, both at coloring & cutting. I have very thick, curly, & unruly hair. I have spent 30 plus years searching for a stylist that can cut my hair the way it should properly be cut & I was failing miserably until I found Julie. I initially went in for just a trim b/c usually I would b snobby and only go to high end salons. Well, boy was I eatin crow! She is starting out, so take advantage of her now b/c in about 4 years she'll probably be at a fancy schmancy salon I wouldnt be able to afford. She made my ringlets bouce like a bunny on a trampalene! And aa for color? I usually never color my hair. It's dark & I always was afraid it qould damage it. When I saw her customer before me leave w/ the most beautiful color (over gray which is extremwly didficult) I thought, "well if i'm gonna try it might as well b with Julie." Literally, I went to two stores after my appt & in both stores a woman asked me where I get my hair done - NO JOKE!! You have to see Julie at the University Place Hair Masters! You will not regret it! read more