I will say, all the employees and even the security guards were very pleasant and efficient. They…read moreanswered any questions they could and even helped out the Spanish speaking people as well. I arrived early around 11:50am for my 12:10pm appointment and I did not get seen until 2:05pm. I just needed a new ss card so from the time I was called, sat seen and left, it was less than 2 min. At 2:07pm I was walking out the door. Apparently they were dealing with a Government shut down so a lot of things they were not able to access and a lot of people had to leave because they were not going to be able to be given any information. Also, they do NOT take walk-ins. An APPOINTMENT ONLINE MUST BE MADE!

I was told by a very helpful woman in Raleigh that to complete my application for spousal social…read moresecurity benefits I needed to just bring original marriage and divorce paperwork. She said i did not need an apt. I showed up and was greeted by two rude security guards. They turned me away and said i had to call the 800 number. i tried to explain i was 99% done and approved, just needed to show papers. The guards would not even listen or look at my letter. SSA needed original papers, phone calls were done and not needed at this point! So Raleigh - great considering these trying circumstances. The rude security guards in Charlotte? THEY are the ones that should be DOGEd.

Had an excellent experience at this office. I want to congratulate everyone! And let everyone know…read morethat I had an appointment Monday 04/11/22 and I was earlier. Hesitated to enter the building, but it was cold outside. From the man outside, (can't remember his name) the security personnel, the officer, the lady helping out the kiosks, and the person that assists me with my application, were all amazing! I left the building at 2:22.

Good morning. I didn't get the name of the staff who assisted me. He's very nice and very…read moreaccommodating. Thank you. It is nice to talk to someone who is very helpful.

I've visited this particular office a few times and have never had an issue. Those employees…read morehelping me always treated me well & helped with exactly what I needed. They were courteous, kind and patient. The biggest issue is the large amount of traffic coming into the office & parking. However, today I suffered none of that. Office was quiet with few people & one little girl maybe 3 years old was speaking to everyone who walked in. Just so precious & quite possibly the only person today that some would have been kind to them. I'm thankful. I'll add it's clean inside and the parking lot is also clean and maintained.

I've been a resident of Mecklenburg County for a dozen years now and I've voted in just about every…read moreelection during that time. I believe that the Board of Elections here does a fine job. Sure, they're legally required to have specific dates and times for voting. But I believe that they go above and beyond that with locations for early voting - 19 different sites throughout the county. There are two within four miles of my home! Today, I arrived at one of the facilities to cast my vote. A reasonable amount of parking, an organized system for queueing, clearly marked lines for campaigners to stay behind, and inside, a tidy and organized system. Plenty of poll workers to ensure a quick and easy time to get your ballot details and then to vote. My touchscreen worked fine, printing out a paper trail that I could see. None of that "I voted for this guy but it changed my vote to that guy" nonsense here. Easy and simple to perform my civic duty. I'm a fan. [Review 9962 overall, 1542 of 2018.]

When I reached the ripe old age of 21, I started voting...in Miami, which is a whole lot bigger…read morethan Charlotte, NC, where I am now. I remember it being quite crowded and intimidating. But I have to say that inspite of the challenges of a very large city, it all went smoothly. I was proud when I voted for the first time. I am in Charlotte, NC now, and although not huge like Miami, is large enough! I have to say voting in Miami and voting in Charlotte was a breeze. The precinct staff was efficient, kind, and ready to assist voters. I have only missed a couple of voting days and I am 71 so I've been voting for 50 years! It's a way of having your voice heard. Dotti Jenkins

The CATS Micro Bus is clearly a very popular option. Unfortunately, they are very expensive…read morecompared to the cost of the regular bus. Also, instead of waiting the 30 minutes originally promised, riders can expect to wait more than 2 hours. Seriously disappointed. If you need to be to work on time, or need to make it to an appointment, give yourself at least two hours. They need more drivers and more vehicles, or they need to bring back the buses.

Drivers are generally nice. Almost every single bus I've ever been on in any line is late and it is…read morenot reflected in the app. Bus drivers sometimes when you drive right by disabled people at the bus stop that will mean they will dislocate their knee trying to get to the next one (true story). You would think having a mobility disorder, no car, and not living within a mile of a bus stop would make you eligible for paratransit, but no.

I don't know how much the Charlotte Area Transportation System (CATS) or Mecklenburg County paid…read morefor this art installation, but whatever it was I think that it was too much. It's a rather desolate stretch of ground along a heavily traveled stretch of South Boulevard near the Scaleybark Light Rail station, so any art to liven it up would probably be good, but six (three on each side of the tracks) 18 foot dirt-brown disks? Maybe I don't "get" art, because I sure don't see the point here. The installation is called "Furrow" and has apparently won some awards. The name is supposed to refer to the cultivation trench that is left in farmland after it has been plowed. Each one weighs 11 tons. Yeah.

This review echoes the inefficiency of the transportation system in charlotte, particularly the…read morelight rail. I feel like city planners really failed on this one. I almost want to ask, why do we even have the light rails because it is no better than a bus, at least the bus comes semi-on time. It operates on ground, not elevated or below ground so it's not a subway. At night, there would only be ONE train running, good luck waiting FOREVER. Also, what's up with these ant domes decoration at this station? I am not sure if it's making the area aesthetically more pleasing or scary.

The office was very quiet when I went in the middle of the week. The staff was very helpful…read more The atmosphere is very bland. I was in and out within 15 minutes.

Nice employees, efficient service. However, you do need to make an appointment to apply for or…read morerenew your passport. They do offer passport photos for an additional price as well.

Staff were extremely courteous, helpful and polite. Process was extremely easy. On the back end,…read morethey reply to E-Mail extremely expeditiously. This is a true shocker! Doing business with government should be efficient and streamlined - and this was my experience. I wanted to thank the staff for allowing me to take my oath using my Jewish Prayer Book; - This was so kind and meant so much to me. Thank you all for being so respectful of my religion. A+

This office needs better efficiency in running its day to day operations. However I don't believe…read moreit will change.

Do not come in here unless you have an appointment already or can take care of your need online. I…read morewaited to be told to schedule an appointment.

Reps are usually despicably nasty , rude & DISMISSIVE!!! I sat there an hour and a half and their…read morerep names CHRIS was as rude and NASTY as they come !!!!! I walked away from him and he began BLAMING me for his NASTY BEHAVIOR!!! I'm certain he was trying to cover his behind!! He also began berating me and blaming me again for his less than stellar behavior toy carer!!! Twas also noty first time having unprofessional and dismissive encounters with this man at social security as well as over the phone!!! Lots of their reps there are SO NASTY that I don't recommend this location!!! Their supervisors generally DEFEND THEIR NASTY BEHAVIORS as well!!!!! I had one of my deposits go missing back in February of 2021 and it was never deposited by social security!!! Visited here to straighten it out and they have done nothing all these years !!! Awful!!!!!!!

For a large county and large city, you would think that professionalism and correct business…read morepractices would be there. Here in the last few months beginning in December 2025, personally, I have dealt with staff personally at the courthouse, believe was courthouse, where civil processes can be filed. The deputy at the metal detector made a comment about me knowing something since I was the man walking in with her. Very rude. Staff was not nice, However, had to go to their site to update info . mecksheriff.com. Not working. security risk. Not secure site. What? Cmon Man.

Horrible customer service for a professional who needs fingerprinting for business and work. The…read morestaff are rude and dry for no reason. I hate that I have to go there once every 2 years for fingerprinting. I am looking for another location for fingerprinting so I don't get treated so hatefully.