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    Hale Anuenue Restorative Care Center

    1.0 (4 reviews)

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    Kaiser Permanente Hilo Clinic

    Kaiser Permanente Hilo Clinic

    2.5(24 reviews)
    0.1 mi

    outstanding personal care always ready to provide services…read moreand appointments are always on time and ready as scheduled highly recommend this location in Hilo

    Kaiser is losing its customer care service by rushing their patients and not "listening" to their…read morelegitimate requests. I was recently seen by a Chow Hwang PA-C for a painful 3+cm cyst removal on my midback centered over my spine. Local anesthesia was done. I was cut open and prodded to drain that cyst. Packed with dressing. PA-C Chow states it's gonna hurt after so I'll give you a work slip for 2 days. I mentioned a few vicodins should cover that pain.. easy fix. I asked the PA-C if she could cover the wound with Tegaderm/opsite for more protection from outside elements. Her first response was, "We dont have that here in the clinic." WTH?!? Im a retired Kaiser RN for 22 years. I know the clinics carry it. I also had to make sure the PA-C ordered a Rocephin IM injection to prevent any infection at the spinal site. She seemed hesitant thinking the prior course of oral Bactrim would take care of any infection. I also requested narcotic pain meds for comfort when the lidocaine wears off. Remember I came in because of pain to the site. Medical Assistant Marcia was awesome. While doing the dressing change she was able to get a few Tegaderms to help protect the surgical incision. Chow Hwang PA-C the clinic STILL HAS THEM. Thank you Marcia MA. When I went to the pharmacy to pick up my meds there were no pain meds and was told that the provider has 2 more patients then will get back to you. 40min passed and still no reply. Went to the front desk and asked a friend to call the MA to find out what's taking so long and also needed my work slip. Was told the MD is not prescribing pain meds. WTHHH! Make me wait like a dumbass for nothing like my time is not worth anything. Definitely not patient oriented. What happened to Kaiser?

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    Kaiser Permanente Hilo Clinic - Kaiser Permanente

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    Jill L Dawrs  Family Chiropractic Clinic - one of the treatment rooms

    Jill L Dawrs Family Chiropractic Clinic

    4.0(22 reviews)
    1.9 mi

    I've had a stiff neck for days, I can barely turn it. She…read morewas available right away. She was actually the only person that answered her phone. Which I really appreciate and that's why I went to her. I felt like the initial visit was more expensive than it should be. But when you're in pain you go to whoever will see you. And it's great that she could see me. Problem is, is my neck has not improved at all. She said it was just muscle pain from it being out of place and it should resolve itself soon. But I'm someone who used to have regular chiropractic Care. I've been to chiropractors who will fix it immediately and there's immediate release. So I'm not happy that I paid $155 and I still have a stiff neck that I can't turn. She seemed nice enough. But I did not vibe with her I did feel pretty uncomfortable around her from the moment I met her. At times I felt her questioning was inappropriate, almost like she didn't believe me when. I was talking about a back injury and I'm getting physical therapy for. She at one point wanted to see my x-rays,like I carry those things around. At one point it seemed like she was going to deny me treatment, if she couldn't see that my back injury was healed. But I would have put all of that aside, if my neck had been completely adjusted, you know that crack that gives you instant release and relief.

    Jill is amazing! Highly skilled doctor with over 30 years experience. Well known in Hilo for her…read moreentire career. Our while family sees her regularly with great results. So glad to have such an experienced Chiropractor here in Hilo! The office is so beautifully decorated and it feels very Hawaiian when you walk in. Even the music!!

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    Jill L Dawrs  Family Chiropractic Clinic - Dr. Dawrs at her new location next to Lincoln Park

    Dr. Dawrs at her new location next to Lincoln Park

    Jill L Dawrs  Family Chiropractic Clinic
    Jill L Dawrs  Family Chiropractic Clinic - Dr. Jill and Ashley, keeping patients safe.

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    Dr. Jill and Ashley, keeping patients safe.

    Hale Anuenue Restorative Care Center - health - Updated September 2026

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