This is a great, old-fashioned, eclectic, customer oriented hardware store, with SO MUCH MORE! (Furniture, gifts, cool decor, etc.! If they don't have it, they will order it for you if they can!)
I have only been here a handful of times, and have had nothing but great service and left with great, affordable products! Most people I know, along with myself, won't shop anywhere else.
Hats off to the repair center! They have a repair man (John?) who is helpful, honest, fairly priced, speedy and will do whatever it takes to make the customer happy and NOT have to return for more repairs!
Side note: I have to say 'Bernie M.' (Negative review), I completely disagree with your review/s of Hale Hardware. (Along with the other 50% of your Yelp reviews), having a single experience and trashing businesses where I, and many others, have had nothing but great experiences, leads me to believe that you may be a sensitive, anal retentive, picky, no sense of humor or happiness kind of guy/gal.
Everything is not going to be perfect wherever you go. It appears that you're leaning more towards a 'negative, complaining, internet troll' than a valid, positive, FAIR Yelp 'reviewer'.
I ALWAYS give any business a second try, to be sure to rate and review fairly. I also give businesses an opportunity to make up for, or compensate the customer, by TELLING THE BUSINESS OWNER (Or person in charge), what my complaint is, before I leave without saying anything and just trash them on the internet behind a keyboard.
That said, my Father always told me "If it appears to you that the majority is on the other side of the fence, you may want to take a look at your side. If no one is there, you'll end up very sad and lonely."
Just a kind tip read more