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    Halfords

    5.0 (2 reviews)
    Closed 9:00 am - 8:00 pm

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    3 years ago

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    11 years ago

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    Dooleys Cycles - Front

    Dooleys Cycles

    (8 reviews)

    Paisley

    Dooleys has been a Paisley institution for years. Family and friends have used this place so when I…read morewas picking up a gift voucher then I thought I'd check out their kit. I think this is probably a bit of a boys shop as a lot of the kit looked to be aimed at men but there are bikes for all. I also sought advice on the best type of bike for me. I had heard about the Bike to Work scheme and also was curious about what my best options were. I was given full info on how the scheme worked, what type of bikes would be suitable and also what would best suit my needs. Time was spent explaining all this to me, without making me seem like a dumb girl which I appreciated. So, I had a good experience here and I'm currently investigating bike to work as I'd return to Dooleys to get my bike and kit :-)

    I used to use this place a lot for picking up tubes and the odd can of chain oil. So, after a…read morewinter of staying off the bike, I was ready to get it de-rusted and trued up. The bike went in for a three day stay of Spring maintenance. When I got it back the wheel had been replaced, which was required, and the chain had been oiled and such. However, the bike was as dirty as when I brought in and one of the tires was flat. I was going to go back but after paying almost a hundred quid, but I thought that it would easier to push it home and sort it myself. There seems to be a class system in place. If you are a roadie or a member of the racing clubs they love you. If you are a disheveled hybrid rider with urban bad boy to sort out, they are not that fussed.

    Billy Bilsland Cycles

    Billy Bilsland Cycles

    (4 reviews)

    ££

    City Centre

    Excellent service, knowledgeable staff. Showed my 6 year old what to do and within minutes he was…read moreno longer scared of bikes, a couple of weeks later he was on the pedals and is loving biking.

    So, after my last spoke replacement seemingly caused further damage to the wheel, I came to Billy…read moreBilsland to have it fixed again, since my preferred shop was still not accepting new jobs. They were able to take the bike right away, and I'd be able to pick it up the next day. YAY! I like when I can get these issues fixed immediately, since I ride my bike every day. We discussed the possibility of rebuilding the wheel entirely or buying a new one, but I wasn't really up for that when all I needed were a few spokes When I came back to get my bike this time, they had replaced (as discussed) the previous replacement spokes which were not up to spec, and the further broken one as well as all the other spokes had the tension fixed. Another thing they had done, though, was do a minor service without previously agreeing with me (my bike wasn't actually due a service for at least 4 months). They seriously discounted the service, which was appreciated, but again I dislike being ambushed for services / items that weren't requested (as so many shops seem to do) so I had to knock off a star. These guys are professionals, quick and efficient, working to high quality. My bike has been in tip top condition since my visit. This bike shop is definitely geared towards the 'serious cyclist' rather than wee, leisurely commuters like me, but none-the-less a great wee shop.

    Cycle Lane

    Cycle Lane

    (7 reviews)

    ££

    South Side

    Could not have been more helpful in terms of ordering a bike theough the bike to work scheme in the…read morelead up to Christmas. Telephone contact was great and bike was ready for collection at the agreed time. Richie was especially helpful.

    !!!Avoid dangerous bikes for hire!!! I hired a Silex bike…read morefor a gravel race. Initial communication and booking the bike was straightforward. Arrived at the shop to be presented with a bike covered dirt and with the drivetrain covered in mud/gunk. I was informed that I should give the bike a good checking over for frame damage as I will be charged for anything outwith a stone chip.......bit difficult to do given the bike was so dirty. I took the bike home and checked over the bike at the first available time which was the evening. After scraping the dirt of drivetrain and giving it a clean it was obvious at this point the bike had not seen any lubrication let alone a service in quite sometime. I should have called the shop in the morning but given that I was racing in the morning with friends I didn't want miss out and assumed that it was just a case of the shop being a bit busy to prepare the bike correctly. We started the race in the morning and all was well. After the first 20k the front brake started to fail, I had to pull the lever further and further back every time I had to break. After another 20k or so the brake was useless, even if I pulled the level to the bars it didn't do anything...........one final pull and the front caliper failed. Upon inspection the front pad was worn to the metal. The event mechanicals didn't carry spares (circular pads) and informed me that I could not continue the race and I was sent back to HQ..........it would be an understatement to say that I was disappointed. Took the bike back to the shop the next day where I explained my issues to the staff (Richie) and to my amazement I was met with nothing but obnoxious and belittling replies. As far as they were concerned the bike had left the shop in perfect working order and that was as far as their duty of care went. When I asked Richie when the pads were checked he commented "I don't need to tell you that", I ask him before hire bikes go out what checks do they go through, is there a checklist, etc they he replied "I don't need to tell you that, I'm satisfied the bike was checked". At this point he started to find the issue funny by commenting that his mum could do a better job at fixing the brake implying that there was no issue with the pads and that the two onsite event mechanicals who checked over the bike (and had shown me the worn pads) were wrong. When I replied if it was so easy to fix the brake perhaps he could fix it now to alleviate my concerns he replied "I don't need to do that for you". I finally asked Richie to pop out the front pads so that he could satisfy himself that they were fine and so that I could take a picture of their condition he replied "I don't need to do that for you". He was obviously concerned that I would share the images. All in all a thoroughly disgusting way to treat a customer who had expressed concerns about safety. At no point did I feel that they took my concerns seriously. If you value your safety I'd steer clear of Cyclelane.

    Halfords - autopartssupplies - Updated July 2026

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