a great place to cash those cheques with competitve fees…read more also availble are loans payday loans and debit card loans . western union transfer and a prepaid master card service

This is quite a good size for Swadlincote and normally has 3 or 4 cashiers on the tills. They are…read morealso a couple of mortgage advisors or customer service representatives in the bank too but I think you have to make an appointment if you need some specific help. the bank can get quite busy at lunch times and on Friday's. The staff are very friendly.

HSBC this is a great bank. i have been using them for 12 years. i have always received great…read moreservice from the staff. they have never made a mistake with any of my banking. i recomed everyoneto open an account with them.

large bank, always plenty of staff serving, and always someone available if you need any questions…read moreanswered. their cash points always seem to be working, so reliable when others in town have failed.

This HSBC is a small one, with three machines and two paying-in windows - but for me, that really…read moreworks in its favour. I've used Loughborough's branch and Liverpool Lord Street, and found myself bewildered and terrified by the note counting machines - here, you can just deposit an envelope of cash or cheques, and it'll be counted and added to your account from half past three in the afternoon. Unfortunately there are no coin deposit machines, so you need to process your coins at a window. Despite its general quietness, you might find that you're kept waiting for a while - it's irritated me enough to just leave. Once you have a member of staff on hand, however, the service is really good. I got Internet Banking set up a couple of months ago, and their help was stellar.

This bank is very handy for me as I can park on the street right outside (spaces dependent…read moreobviously) for free and pop in and do my banking. They have a self service till and telephone so you can deposit and withdraw money and call customer services about your account. I have found the service to be a little bit slow at times and the staff haven't always been that friendly. You can open accounts here and do your day to day banking. Its not as up to date as your bigger branches but more than sufficient for basic needs.

HSBC has relocated to a much bigger property in 2008 and the standard has only continued to get…read morebetter. You are always greeted warmly when you enter the bank and the staff have a lot more time to help you with any queries or problems you may have. I also like the new technology enabling you to pay money in coins, cash or cheque straight into the electronic machines instead of waiting in queues for a long time. I also had an overdraft issue a while back in which money was unfairly taken from my account and I went into the branch and found them to be very reasonable and helpful. There are also various cashpoints located outside the branch and the interior has a very modernised and patische feel that will always make you feel welcome.

i dont like banks which do not have a counter with people servingthis branch is full of machines…read moreand it can be difficult to speak to someon

I've been using this bank since I left school in 1988 when it was the old TSB. Don't remember ever…read morehaving any problems with the bank (apart from the outrageous penalty fees). Just recently they've had a major face lift and it looks really nice. Gone are the bullet proof glass service counters and the feeling of high security all about you - when you reach into your coat for a pen and worry that they'll be thinking you're getting out your gun. Now it's all open plan and relaxed. They even had a non uniform day last week, bless them. They have some 'consultation' areas where they can sit you down and work out ways they can sign you up to part with more of your money. It is housed in a lovely old building which I remember being Pickerings stationary when I was at school.

Good range of savings accounts with good APRs. Customer service is excellent, by far the best I've…read morehad from any financial institution, both in-branch and on the phones. Opening an account is far less of an ordeal than at other banks and building societies. Nothing has ever gone wrong with my account. If you're going to keep your money in a financial institution, I'd say this is a good one to go for!

This Lloyds TSB is centrally placed in Ashby on Market Street, a relatively large branch, with two…read moreATMs on the outside, one at a convenient height for wheelchair users. Light and spacious inside with six teller desks, though very rarely all operational at the same time. There is also a helpful and proactive customer service desk, as well many rooms at the rear to have a more formal chat. Overall one of the more efficient and helpful of the local banks.