This HSBC is a small one, with three machines and two paying-in windows - but for me, that really works in its favour. I've used Loughborough's branch and Liverpool Lord Street, and found myself bewildered and terrified by the note counting machines - here, you can just deposit an envelope of cash or cheques, and it'll be counted and added to your account from half past three in the afternoon.
Unfortunately there are no coin deposit machines, so you need to process your coins at a window.
Despite its general quietness, you might find that you're kept waiting for a while - it's irritated me enough to just leave. Once you have a member of staff on hand, however, the service is really good. I got Internet Banking set up a couple of months ago, and their help was stellar. read more