EDIT: I reached out to the company again after I saw their comment on this review. They issued a…read morepartial refund per my request and offered 50% off a future cleaning. I wanted to update this review to reflect the steps they took to make the situation right. I hired this company for a move out deep clean. The cleaner was over two hours late. She left after about 3 hours because she didn't want to be late to the next cleaning appointment. I had to do most of the cleaning myself. The company went back and forth with me for days but ensured me they would not charge me until I agreed to a price for the poor service. However before a suitable resolution was reached, they charged me anyway. Please beware of this company - they don't stand behind their work or their policies about charging clients. I was not able to accept a reclean because the job needed to be done that day before the house was listed which they were aware of. If the work was done right the first time, a reclean wouldn't be needed.

I found Simply Spotless Cleaners through Yelp, and they were one of the first companies to respond…read more Communication via text and email was quick, clear, and made scheduling a deep cleaning very easy. They listened carefully to my concerns. Alissa & Lexi arrived on time, everything was spotless and they did an excellent job. I chose a deep cleaning, and the service exceeded my expectations.I will definitely use their services again and wouldn't hesitate to recommend them.

Mark came to the house and gave a real quote. He cares about his staff and they do a great job…read morebeing flexible with the special projects in a house with 13 dogs. Grateful for their help!

Great prices, good cleaners and easy to schedule…read more Highly recommend Thorough cleaning. Changes sheets - does a great job cleaning

Rami and her team at Express Cleaning Solutions have been caring for my home for several years and…read moreI couldn't be happier. They are reliable, thorough and efficient. Pricing is very competitive and I'm pleased to reco them.

Been using them for many years. Always happy with their service and able to talk directly with the…read moreowner if any issue.

We began using Regal Maid several months ago. Karen and Amanda do a sparkling clean job every…read moreweek! They're friendly, professional and timely. They do a thorough job, more so than past cleaners at a very reasonable guaranteed rate. The owner takes pride in his company and rightfully so. I highly recommend Regal Maid. Thanks

Emily and Scott were very responsive and did a great job from start to finish. They arrived on time…read moreand got right to work, they completed every task efficiently and thoroughly. I'm sorry I didn't take pictures. I highly recommend their services!

We recently had a loss in the family, so I requested the services of McCleaning before the funeral…read moreand repass - in anticipation of many visitors in and out of the home. First, the team responded to my inquiry promptly and gave me a quote quickly to match. They answered all the questions I had and asked ones I hadn't immediately thought of (e.g., any cleaning products or scents that should be avoided). I appreciate that the team walked me through what a "deep cleaning" entailed vs just saying cleaning for "x hours". We discussed what to expect for each room, pricing for extras, etc. The team did a deep clean of a 2BR 3Bathroom Condo + Living Room, Loft, and Kitchen. Communication was superb! They scheduled, arrived on time, and confirmed the clean with a walk through at the end. And they navigated this all professionally while I was out of town! My family and I were pleased and happy with the service. The value was great and affordable and high quality work. I would definitely seek their services again and recommend them to others! Thank you McCleaning!

We initially hired Pristine Clean because they quoted us a very competitive rate…read more The quote was for 2 cleaners to take 1.5 hours. Instead 3 people showed up (which was a more expensive hourly rate) and took 1.5 hours. The team did a fine job cleaning the apartment, but we have had better cleaning services. We were then charged over 50% more than we were quoted which is completely unacceptable. If you are going to hire Pristine make sure you are very clear with them, because if you are not they will take advantage of you.

did a great job cleaning my whole kitchen. they scrubbed the ceiling where the cooking grease was,…read moredid the tops of my cabinets, blinds and inside of windows, Stove including grates and dials and the kitchen looks and smells clean. they were punctual, professional and friendly. Sandy N

These guys are amazing in my experience. They just left and now my house is squeaky clean and…read moresmells great. The team was in and out, friendly with my kiddo and saved me hours of solo housework-- to me it's worth the price, especially when we are entertaining. These guys have been my go to since 2018...I have never been disappointed. Thanks, Top Shelf

I had a terrible experience with this company and its owner, Simon, over what ultimately turned out…read moreto be a miscommunication. I initially contacted this company in April to schedule cleaning services. After that, months passed without any reminders or follow-up communication, so I assumed the appointment had fallen through and hired another cleaning company instead. Then, on August 7, I suddenly received three text messages saying the cleaners were on their way, followed by another asking whether I wanted my refrigerator cleaned. I was in the middle of moving and didn't immediately see the first messages. When I saw the refrigerator text, I called right away because I was confused about how anyone had gotten into my house while I was away. I hadn't received any recent communication about an appointment since April. I reached the answering service instead of the company directly and asked them to have the cleaners leave my home immediately since no one was there. It turned out my husband had accidentally left the front door unlocked when he rushed out. Simon then called me and immediately began blaming me for not remembering an appointment from four months earlier, despite no reminders reaching me. He was rude, dismissive, and eventually hung up on me. When I called back, I again reached the answering service and explained the situation. I asked them to tell Simon that we wanted the cleaners to leave or we would have to contact the police because they were inside our home without our knowledge. Simon called again and said he was on vacation in Virginia. He claimed reminder emails had been sent. When I asked him to confirm the email address because I wanted to see if the messages had gone to my spam folder, he refused, saying he was on the beach and wasn't going to check. He also told me he had cleaned over 70 homes without issues. I responded that my experience was still valid regardless of his past business history. He eventually said his staff would leave since I had mentioned calling the police. Later, when we returned home, my husband noticed that a pair of shoes and his tool kit, which had been left on the counter, were missing. We also found trash left throughout the house, and the small amount of cleaning that had been done was not satisfactory. What concerned us most was discovering that our legally owned firearm, which had been hidden, had been moved along with its magazine and ammunition. We saw no reason why anyone should have been accessing that area of our home. My husband contacted Simon about the missing items, and Simon simply told him to call the police before hanging up. After that, Simon sent me multiple text messages from his personal phone, including screenshots from April, insisting his employees had not taken anything. I replied that we would allow the proper authorities to handle the matter and asked him to stop contacting me. He continued sending messages, so I told him that any further unwanted communication would be considered harassment. After speaking with my attorney, I requested Simon's or his attorney's contact information so all future communication could go through the proper channels. At that point, he finally sent a screenshot showing that my email address had been entered incorrectly in their system. That explained why I never received any appointment reminders. My question is simple: if the company had my correct phone number, why weren't appointment reminders sent by text after months of no communication? This situation escalated unnecessarily because of poor communication and an unprofessional response from the owner. Instead of addressing our concerns respectfully, we were met with hostility. We have reported the missing items to local law enforcement and will allow the appropriate authorities to handle the matter going forward. I hope the company improves its communication and customer service so others do not have a similar experience.

Becky's employees go above and beyond. They're always very friendly and don't leave you feeling…read morelike you have strangers in your home. They're very trustworthy and have cleaned my house many times without me there. I have never had to ask them to re-clean or to do better. I will never go with another cleaning company!

Becky and her team are wonderful. She is very on top of it when you need something and the peace of…read moremind when I get home is great when everything's just clean. The biggest issue I have is not trusting people. Not once have I ever worried about them stealing something or giving me a reason not to trust them. A+ all around.