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    Halloween Superstore

    2.5 (2 reviews)

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    7 years ago

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    10 years ago

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    Burlington - Front of the store

    Burlington

    2.4(16 reviews)
    0.0 mi
    $$

    Customer service these days is just the worst! By chance I went to Burlington--oh how I regret that…read moredecision. There is a manager there who was just alarmingly rude to me and for what?? All I did was make the mistake of shopping there and spending over $150! My apologies, how dare I **sigh** I bought 4 bundles of hangers 30 pk and 20 pks. A huge planter (for a floor!!) and a smaller one and a bunch of other miscellaneous items. While waiting in line I selected a huge bag to purchase. The initial young lady that checked me out at the register was so kind and thoughtful. When some probably innocuous substance rubbed off onto my hand from a product I started to purchase she quickly found a paper towel so I could clean it off my hand. Then she was just kind to chat with as she rung up my items I asked her not to pack too much stuff in the bags because I parked far away, it was hot and the items are noticeably heavy. She obliged. You can't take carts out the store...stupid policy but whatever. As I removed my bags from the cart I was like damn this vase it about to bust through the thin flimsy ass bag. Then the other bag you could see how the hangers pierced through it. I was like I'm not going to make it to my vehicle without this vase falling through and breaking and/or these hangers ripping a hole and falling out of the bag. I kindly KINDLY mind you ask the first worker I saw behind the register counter for two more bags she quickly says she can't give me any more bags. I explained I needed the bags because my heavy items are about to fall out and the handles look as if it's going to snap. She goes on to ramble about she doesn't have enough bags and she can't give me anymore. I'm thinking damn did I do something to you, I just need two of your cheap ass bags. I continued to say I don't want two more bags Ma'am; I NEED two more bags for the heavy items I just purchased. She looks at me like I ruined her day and gives me a bag and she even helps me put my bag into the additional bag. I thank her and let her know I need one more. She starts telling me she can't give me another bag. I sigh exhaustively like oh she's back on that bs again. She crassly explains again that she doesn't have enough bags and then shows me her millions of bags but in showing me this large stack of bags--says she doesn't have enough bags to give me one, just one bag. Lady you are so ridiculous! Why is your problem my problem? I don't work at your f'kn store. You should be a problem solver for customers instead of a problem starter!! If giving me one bag is going to ruin your life or your job as an employee of Burlington Coat Factory then you truly have bigger problems! She continues to tell me she can't give me anymore bags. I'm thinking I'm not going anywhere cause I'm sure in two to three steps I would be back in there complaining that their flimsy bag wasn't strong enough to hold my vases and now they have a bigger problem because I would've returned the fuxkin BROKEN vase and requested a full refund!! She realizes I'm not going anywhere and this biaaatch throws the bag at me or more so tosses it my way. Who does that?! Over a f'kn bag that I need for my many purchases, you've got to be kidding me! Unfortunately this heifa was quite serious. I take the bag and struggle to place the other bag inside of it. Once I'm able to accomplish this, I take my highly frustrated and sweaty self back to the register and ask her if she is the manager and of course she says yeah. I ask her does she make it a habit to throw bags at customers and she says she didn't--she did! More like tossed it but either way she did it without any concern that I was a paying customer who only requested 2 damn bags. Then, as I'm leaving & fussing about how flimsy the bags are and they can't hold my purchased items this friggin bag troll hollers at me that I could've bought a bag I was so angry at this point that I hollered twice as loud as she hollered towards me "I did buy a bag!!" and I left the store just so upset. Why did it have to be that way over something I clearly needed, smdh! I'm going to start video recording the nonsense I encounter--just straight live recording on one of the social media platforms. I hope this crackhead of a manager reflected on the part she played in this whole bit. I mean make it make sense. Was all the back and forth really necessary to behave like she did towards a paying customer, in front of other customers like that's the norm?! I did not ask her for a kidney. I did not ask her for an eyeball--it was just two darn bags. Lord, I hope the powers that be review the video footage of that day on August 7th late morning/ early afternoon and reprimand this ol meanie for her truly disrespectful and horrible disposition. My money is as green as everyone else's and she should've treated me with a bit more concern and hospitality. I didn't deserve to be treated like some scum off the street begging for bags. Unbelievable!!

    So I came in today on 5-28-2026 at 9:40am And my review is…read moredue to the asset protection guy he is extremely rude don't say hi good morning or bye nothing even when you say it he just gives dirty look they need to find a new store greeter cause that's the stores first impression while walking in

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    Burlington
    Burlington
    Burlington - Cute boots- too bad it didn't fit my calves ;(

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    Cute boots- too bad it didn't fit my calves ;(

    Halloween Superstore - hobbyshops - Updated September 2026

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