My friend and I (both from out of state) broke down on our way to a nearby campground in New…read moreMilford PA and just barely made it to this place while using a portable jumpstart machine. These guys literally rescued us from the elements and had us out of there the very same day. Not bad considering the vehicle was a foreign import which needed a replacement alternator and battery to be delivered at the last minute on a Friday afternoon, in a rural area of PA. The staffers were accommodating, honest, professional, polite, and efficient. The waiting area was comfortable and we were able to walk to a nearby Burger King for some chow as they did their thing. In the end the vehicle was fully repaired, on the road that same day, and the bill was well under $600. I would recommend them ANY day.

From the owner: Visit Mr. Tire Auto Service Centers for dealer-quality auto maintenance and repair services. We…read moreprovide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

We have bought several vehicles over the years at simmons rockwell of both hallstead and bath and…read moreevery time they have worked with us to get the credit and vehicle to suit our needs. This week was no different. We were looking for a decent reliable vehicle for out son mike and his wife and kids. Our credit wasnt perfect and there were some hurdles to get through but our sales rep Tristin and our finance guy Brenden worked with us to get a decent vehicle with a reasonable car payment an extended warranty and made another dream come true. Very happy and highly recommend Simmons Rockwell.

Simmons Rockwell Hallstead contacted me after I filled out a form about a specific Chevy Equinox…read more Sales rep Georden reached out first, promising he could get it transferred and proposing Tuesday at 10:30AM. I immediately asked for straightforward details in writing: full out-the-door price with fees/taxes, hold policy/deposit rules, registration timing, confirmation the charger was included (with physical verification), and current photos before I drove in. Instead of answers, I had to pry info out of him over days--busy day excuses, falling asleep, being out sick, passing me to Skyler Fish. He dodged confirming the charger/photos, insisted on reconditioning, but never delivered written buyer's order or verification. Kept stringing me along with "transferring it myself" promises. After a full week of back-and-forth, the truth: the car was never available. It was at their Bath location in service/intake for another customer the entire time. They "couldn't locate it" until upper management got involved, then admitted we were "beat to the chase." Georden gave firm timelines (Friday transfer), made assurances he couldn't keep, and wasted my entire week rescheduling around his word. **I specifically wanted the location that actually had the car**--instead, they solicited me and dropped the ball completely. Horrible communication, no accountability. Posting this so others don't waste their time.

I am writing to express my sincere gratitude for the exceptional service provided by Felicia and…read morethe rest of the staff. The level of customer service and care I experienced at your dealership is truly unparalleled. Thank you for providing such a positive experience. Best regards, Jessica Jackson-Daley