Rich, the owner, really cares about getting the work done right the first time. This is a very…read moreorganized shop. All are very friendly, knowledgable, effective and efficient. He also does ongoing training to ensure they always on the industry cutting edge.

Rich's to the rescue again. A month ago Rich came to my aid after a collision. I can't speak highly…read moreenough about Rich and his staff. Their service is impeccable and I trust totally them. They were a great help when I was dealing with the insurance company after the accident. They made my experience dealing with the aftermath of the unnerving accident a whole lot easier. I give them a full five stars.

The only place I ever take my cars. Bobby and his team always do a great job. They stay in touch as…read moreyour car is being repaired and make sure you're getting the best parts with insurance. A year after my one service, I started having problems with the repaired areas due to a part problem and they fit me in to check it out!

This is a high quality auto body shop where the Owner (Steve) is competent, transparent, honest,…read moreand a true gentleman. Unfortunately, I've been a frequent customer and every job has been completed (on-time) to my 100% satisfaction. He uses a web-based text/email service that provides customers with continuous updates, and someone (usually Steve) will always answer the phone. Never a pleasant situation when having to get your vehicle repaired, but Steve leaves you confident that your "baby" is in good hands! Don't judge the less than exciting exterior aesthetics to be reflective of the superior work Steve's Team does inside! Highest Recommendation!!

I live up a steep hill. My driveway was very icy I needed my dodge ram towed into town. Bob came up…read moreno problem hooked my truck up and off he went. Quick very professional service at a great price.

From the owner: There's never a good time for your car to break down. If you need immediate help after a collision,…read moredead battery, flat tire or another vehicle issue, call Bob's Collision & Customs now. Our local towing company in Oxford, NY offers 24/7 towing and roadside assistance services. With over 30 years of experience in the towing business, our team is more than capable of getting you out of the jam you're in. Whether it's a minor issue or something that needs to be fixed at our shop, we'll get the job done and to get you back on the road ASAP. Call our local towing company today at 607-244-6241.

They fixed my trunk on my bmw 335xi with aftermarket spoiler for less than half the price anybody…read morequoted me and it was perfect 10/5 stars

HIGHLY recommend Frank's Collision. Did a fantastic job fixing our car at a very reasonable price…read moreand a quick turnaround time. Very friendly and professional.

As a bystander working at a local business, watched this business tow truck trying to rush to get a…read moregreen light lay on their horn to someone not moving fast enough. Pulled up next to the elderly gentleman as they cussed at him and sat flipping him off. Very unprofessional. When I called the shop he gave my number to employee and the employee left a Voicemail cussing. When call was returned they tried changing what happened so I called the shop back and he was very disrespectful and not willing to listen. Please note professionalism is important.

Absolutely, hands down, the best in the business! Highly experienced and knowledgeable!!!read more

I had Thunder Road work on a 1988 Toyota 4Runner, replacing a rusty front fender, painting it to…read morematch the rest of the truck, and installing fender flares. I'm very happy with the work - the new fender looks great, and the paint matches perfectly, much better than expected. When I dropped of the truck, Ed was nice enough to drive me back home, which was very convenient. Overall, good shop, good people, and great work. Highly recommended, I will use them again.

EXCELLENT from Glenn's expertise in doing the job to Julie's pleasant personality and efficiency in…read morethe office. Had some pretty extensive deer damage and my car looked like new when done. I highly recommend them--wouldn't go anywhere else!

In the past I fixed my BMW here and had a great experience. After so many years, I came back to K2…read moreand once again had a stellar experience. I have a minor incident and had to replace the front bumper and grill. Given the popularity of this auto body shop, it wasn't the easiest to get the earliest appointment. However once repairs started, they were completed promptly and the final product is similar to getting a car off the lot (freshly cleaned and washed). Quality of repairs is high, service is detailed and informed and reasonable for quality. I am more than happy to recommend to other Yelp folks and personal friends!

Brought my car in and spoke to Eric. He could not have been nicer. Bought my car back that Monday…read moreand it was ready by Noon that Wednesday. Not only did they fix the damage (that I caused) but they fixed a couple of dings and cleaned the whole inside of my car. It looked amazing. Highly recommend!!

I have talked highly about one mechanic's shop in my 14 years of driving. This is the second…read moremechanic's shop I have found that I feel the urge to publicize. Rich has been working on cars for 30 years. He doesn't mince words. He is upfront about his prices. He is a good and honest man. The interactions I have had with him have all been positive and I was able to pick my truck up from him at 9pm at night because, frankly, he was still busy at work! Wish I had that kind of work ethic. For the next two years that I am still in Ithaca, I plan on bringing in my wife's car, my truck, and recommending him to all of my friends. When you find a mechanic you trust, you keep him around. .

We have been taking our cars to Rich for the last 7 years. Having him deal with our vehicles gives…read moreus peace of mind -- just drop the car off, pick it up sooner than we could reasonably expect and pay far less than what I am always afraid it is going to cost. Make Rich your personal mechanic and sleep better at night.