I never usually write reviews but I had to this time as I really want to warn as many people as possible of this restaurant. Me and my friends received the most shocking and appalling service imaginable, I have never experienced anything like it.
This weekend was my hen party which my friends had organised and planned for a long time. We had made reservations at this restaurant and pre-booked food and drinks for over 12,000 kroners (£1,200)!!
When we arrived at the restaurant we were met by an extremely rude man who instantly said that they do not normally accept hen parties as they stand out too much. However, when we made the reservations and pre booked the food we told the person who took the booking that it was a hen party it was for. I was wearing a little tiara on my head and a pink banner which said "bride to be" and he grumpily told me I had to take it off before we entered the restaurant which I agreed to do. After a little bit more conversation he then led us into the restaurant to our table and as he had completely killed the mood we did not even speak to each other when we walked in but quietly walked into the restaurant and sat down at our table.
2 minutes after we sat down the man's colleague, a blonde extremely rude woman, came up to our table and asked to speak to my friend who had made the booking. They then told us that one of the girls in our company was too drunk to eat at the restaurant. We were so shocked as we were not drunk at all and had only been sitting down at our table quietly for less than 5 minutes! We tried to ask the woman what she had based this assessment on and she said that she had tried to speak to my friend and she had not answered, insinuating she was too drunk to talk. We told the woman that the girl in questions does not speak Swedish and that is probably why she did not answer and that she should speak to her in English and she would see that there was no problem at all. But she just stated that she did not want to speak to her. They told us that she had to leave or no one could have dinner, so of course we all had to leave and therefore had no dinner reservation in Stockholm on a Saturday night an evening that was supposed to be one of the most memorable in my life and we ended up having to eat at TGI Fridays. There are no words for how we felt when we had to walk out of the restaurant, it felt as we were treated as criminals and many of the girls were in tears when we came out.
I still cannot understand what we had done to deserve this but I am almost positive that they had made a decision to tell us to leave before we even walked into the restaurant because they had booked in a hen party and did not wish to host this anymore. It has even crossed my mind that it was racially motivated as the girl they picked out was the only person in the restaurant with a different ethnic origin than white. I can only hope that no one makes the mistake of eating here and that as many as possible will read this review ( even though it is very long, I know!) and that the people in question has to face some sort of consequence for their actions. read more