Really hurt my toes last week and caused several cuts. I probably won't return here. I've given…read morethem many chances and the work is subpar unfortunately even though they are close by. With how many times they made me bleed it makes me question their sanitation too. They can be pushy if you just want a normal manicure and pedicure. One time started doing gel even though I specifically said I absolutely didn't want that. Off to search for a new nail place. I would encourage this place to have better shows on their TVs. Watching Vietnamese cooking show isn't what anyone wants to watch while getting their nails done (raw fish?). Instead of being like every other place, make your salon stand out. Specialize in safe nail procedures. You reuse a lot of equipment. Be known for healthy nails (not removing nail polish with a drill).

The good: they are really nice and I actually thought my nails looked great!…read more The bad: the guy scrubbed so hard on my foot that it took a chunk out of my skin. Months later, I still have a scar from it. (I won't go back because of that, so maybe just pay attention to how hard they scrub your feet!)

Really disappointed... they lost me as a customer; this was my home salon. They already charged a…read morepremium for basics, but for the most part they were consistent and they were close. Every single item and package went up. So now I would be paying an extra $20-$30 for a full set and pedicure. I was a regular. They priced me out. I make more money than most in this area... it feels like greed. There was no reason for it. Material costs are like $3. I'm going to float around now. There are some new salons that just opened up. ‍

Very nice people but they did not do what I asked for and they are very expensive! I put a picture…read moreof what I asked for and what I got.

Very professional and great service! Went in for an acrylic removal, I removed two of them at home…read moreand damaged my nail bed so I came in for the rest. They removed them without causing damage and were able to shape my real nails very nicely

I am so thrilled with my experience at Hydra Nails. This place is no frill ( I wouldn't call my…read moreexperience a "spa"), just straight to the point with great price - just how I like it!! I am very specific about my nail care; I do not like my nail beds or cuticles to be trimmed, but I still want them to look clean and neat. It can be hard to find a technician who respects this without making the nails look unfinished. Brian was absolutely phenomenal. He listened carefully to my preferences and was so gentle and precise. He delivered exactly what I wanted--my nails look immaculate, with perfectly polished color and incredibly neat, healthy-looking cuticles without any cutting. He truly understands nail health and customer service. I love my new nails and will definitely be requesting Brian next time I need my nails done.

Great Nails has good pricing and I LOVE that you can upgrade your manicure to get a Mimi massage…read more My go to person is Ken. He definitely knows how to do my nails so they look great but last! (I tend to break them so they need to be strong!) They are remodeling and I'm so excited to see how it is going to turn out!

On September 5, 2025, Nick performed my pedicure. Throughout the session, he was not friendly;…read morewhenever I made a request, he appeared annoyed. Additionally, Nick frequently used his phone to send text messages while I was waiting. After sharing my concern about Nick's unfriendly demeanor, another individual--who may be his wife or girlfriend--argued with me, insisting that Nick was, in fact, friendly. When I disagreed, she became upset and responded in a rude manner. Based on this experience, I do not recommend Great Nails & Spa. The staff were not friendly and acted as if they were doing me a favor.

I'm not sure what to say about this place. Two very different experiences. I came in about a month…read moreago, about an hour before closing time. They were busy, but got me in and I had a top notch pedicure. It was excellent. Today I came in at 5pm. They were not busy at all, but they were done in about 20-25 minutes. Everything was fast fast fast. Fastest pedicure I've ever had in my life. It was like they were trying to help me catch a plane or something. They did so good last time I decided to come back. Today was the worst pedicure I've ever had in my life, so I don't think I can gamble on going back. Don't know what I'm gonna get.

My arrival seemed promising, even though they opened a few minutes late. No problem! Lynn, was my…read moretechnician, she was very helpful in the beginning but by the end of my services, she became argumentative and rude! Rolling her eyes, making sure she had the last word and being pretty ugly about a question. The website says 30.00 for a classic pedicure, but they actually charge 35.00. I asked about it and she blew a circuit! Please change your website! But also, I was the first customer of the day, never was I asked did I want something to drink, but all the caucasians was asked!!! Prejudice on display. To the owner, you need someone better skilled to manage your business. Lynn is going to run it down!!!! You need people skills for a people serving business. A servant leader that treats all people the same, would add to the beauty of the business atmosphere inside. And I never raised my voice, she escalated fast and furious!

Fantastic work and got exactly what I asked for with my nails. Shape & design are beautiful!!!read more

I recently visited this place for the first time and was thoroughly impressed by the exceptional…read moreservice. I had a pedicure and manicure, and the work was simply fantastic. I absolutely love this place and highly recommend it. June is fantastic!

I showed up at 9:30am, the business was not open (today). The business said WALK IN WELCOME, but…read morewhen they finally showed up at 9:50am, there was no one to take me as a walk-in, as a basic full set. They unwilling by to give me my money back (gift certificate) despite the fact I waited in them 30 minutes and they did not service me as a walk in. I didn't buy the certificate, because I would have never purchased anything from them based on previous reviews and pictures. Their service is horrible, look at the nails in the picture reviews. Perhaps I dodged a bullet! But someone is out $100, because this business is unprofessional and lacks quality nail techs.

Great local place. I have been visiting for Mani/Pedi's always great service and I always leave…read moreloving my nails.

If you're the type who treats a nail appointment like a full experience, not just a service, this…read moreis your place. I came here with two of my friends while I was visiting Austin and it was great. From the second we sat down, Ethan, Jaidan, and Kim absolutely delivered. Not only were they all incredibly kind and attentive, but their skill level really shows. We each went in with different designs and ideas, and somehow they executed every single one flawlessly. One of my friends got 3D nail art, which can go very wrong in the wrong hands, but hers came out stunning. Like, stop-you-mid-conversation-to-stare-at-them stunning. Mine were just as detailed and clean, and you could tell they actually care about the final result, not just rushing you through. The vibe felt relaxed, not chaotic, and we left feeling like we got exactly what we wanted and more. I'd absolutely come back next time I'm in Austin.

My daughter and I have come to this salon for the last 2 years of and on- beautiful salon, pricey-…read morebut we did not mind since the service and attention were excellent. In our last 3 times here- its been down hill- I very much relate to the review left by Roushaunda- Feb 26th- there should be absolutely nothing wrong with getting our services done the way we would like them. especially when we have had them done before- I will ad to this- that it is extremely rude and unprofessional to have the back ground comments that we cant understand- but clearly know they are talking about (us) the client- and may I say not in a nice way. Uncomfortable to see a woman pacing back and forth behind-the technicians- like it was a jaihouse- its also terrible to make the client feel its our fault "sorry it wasnt a good fit" place has truly lost its charm- we will not be going back.

Self care day was a success! Staff was very accommodating and provided excellent service at a…read moremoderate-low cost!

Didn't catch the woman's name but have gotten my nails done here twice. Both times she paid…read moreattention to detail making sure shape and length was even and they matched the photo I brought in. Turned out cute both times!

I got a gel manicure today by their specialist Ben. He paid such close attention to every detail…read moreand took great care of my nails. I loved the way they turned out! The salon is comfortable and specialists were kind.

I've lost count of how many times I've been here, that's how great this nail salon is! They always…read moredo an amazing job, and I'm never disappointed with the results. Tiffany and Ben are incredibly welcoming, friendly, and helpful every single visit. They make you feel comfortable right away and truly care about their customers. Highly recommend this place if you're looking for consistent, high-quality service!