Every time I walk in the salon, everybody is so nice and friendly, from the front staff,…read moremanagement, to my nail tech Vivi! She always does a wonderful job !!

Gel polish cured on skin, both hands, multiple fingers. Not…read moresure if this is just lack of skill or if this was the frustration for me bringing to light that they did not put white underneath the pink on her toes to make it stand out as a hot pink, but they did on her fingers so it looked like two different colors of pink. I was informed that my 12-year-old child forgot to tell them that she wanted white underneath the pink. Which I get, because she did forget, but I feel like the appropriate response when I was asked if I liked her nails, and I showed them that it was two different colors of pink. I feel like the correct response would have been to correct the color on the toes that because the correction wasn't offered, but because the blame was being put on my child it made me very uncomfortable so I told them not to worry I would take care of it at home. (Normally, we do our nails at home but decided to go in because we didn't have the time to do them at home this week, so it all worked out because I have what we need at home to be able to fix it.) But it defeated the entire purpose for us going in in the first place, which was to not have to take the time out of my personal schedule to do it. now I will say that the female manager did take off the gel polish charge of an additional $20 even though it was our own polish that we brought in and I'm aware that that doesn't matter, but I would've been more than happy to pay that additional $20 if they had fixed the issue. she even made the statement to me at checkout that even though it wasn't their fault, they were still going to fix it and not charge me the fee for good customer service. However, they didn't fix it, but they did not charge me the additional $20. Sometimes it's better to take care of a customer that's in front of you then be overwhelmed by what's walking in the door. Taking care of a customer in front of you creates repeat customers. Overall the service was good. The lady that did my nails did a few things that were questionable, but I asked her about them and she changed it in the moment without issue. such as having put either the wrong size tip or put the tip on crooked, I'm not sure but she cut it completely down to the skin and then was going to attempt to put another tip on top of it without removing it and another nail that was put on crooked that I had to ask her to take off the tip and fix it before moving onto the acrylic stage. But outside of those two little things, she was very pleasant. She did a great job in my nails look great. The two owners or managers whoever they were they were very kind, the store was very busy and I understand not everything is gonna be perfect every time. But I can't tell you that when we got home and I looked at my daughter's fingers and saw the gel polish cured on her skin on almost every finger that to me just comes off as blatantly rushing to get done. We won't be a repeat customer, but it's not a place that I would not recommend. I think they have great potential to do great service just maybe not in rushed situations.

First and last time coming here. They advised me they could match my color when I walked through…read morethe doors, which they were not able. It was a simple very light blue with a shimmer on it. Sophia did not even try, just handed me the swatches. Sophia who did my nails had the dirtiest workstation using a paintbrush to wipe my hands, the dirtiness that was just disgusting. Originally I just wanted to fill, and I told her that my nails underneath felt loose and she suggested a complete full set which of course cost more money, than the taking off cost money and then the shape cost money. One coat of polish, and the , and I was done acrylic nails. I wish this business the best. They offered me a water. This experience was with this particular technician.

Gave them another shot and informed them of the previous experience. Nail tech was understanding…read moreand did a much better job. No cuts. They have revamped the salon and the atmosphere is very nice. Great improvements and I updated my rating.

Eva did an amazing job on my builder gel with chrome! I asked for hot wax and a hot rock massage…read morewith my set and it was lovely :)

Really hurt my toes last week and caused several cuts. I probably won't return here. I've given…read morethem many chances and the work is subpar unfortunately even though they are close by. With how many times they made me bleed it makes me question their sanitation too. They can be pushy if you just want a normal manicure and pedicure. One time started doing gel even though I specifically said I absolutely didn't want that. Off to search for a new nail place. I would encourage this place to have better shows on their TVs. Watching Vietnamese cooking show isn't what anyone wants to watch while getting their nails done (raw fish?). Instead of being like every other place, make your salon stand out. Specialize in safe nail procedures. You reuse a lot of equipment. Be known for healthy nails (not removing nail polish with a drill).

This is the second time I've come to see Daisy for GelX nails and she did a FABULOUS job! I asked…read moreher for springtime pink nails with lavender and sky blue flowers. She did great!! Thanks Daisy!!

Shout out to "Hannah" who treated me with the best customer service. I am new to town and it was my…read morefirst time visiting the shop as it was very close by from the place I work (Hero Family Dental)- she recommended nice restaurants and places to visit in Austin while giving me the best care for my manicure service. The place was clean and big and the vibe overall was great! Reasonable price with welcoming atmosphere- I will definitely come back. Thank you to all staff!

Very professional and great service! Went in for an acrylic removal, I removed two of them at home…read moreand damaged my nail bed so I came in for the rest. They removed them without causing damage and were able to shape my real nails very nicely

I want to share my experience so future clients can make an informed medical decision prior to…read morereceiving services from this nail salon. On 12/4 I had a gel manicure and gel pedicure with a referred technician - One week later I developed severe itching between my toes, skin maceration, followed by painful skin fissures ("paper-cut" like tears) between nearly all of my toes, burning, and major sensitivity. My Primary Care Physician has confirmed tinea pedis - caused by dermatophyte fungi (not properly cleaning, sanitizing pedicure tubs, or sterilizing tools). I am now treating what appears to be a fungal skin infection that developed shortly after the service. While I can't say with certainty how or where the infection was acquired, the timing directly followed my pedicure (timeline aligns with the exposure & development of a fungal infection). Untreated or possible progression of this development could lead to Secondary Bacterial Skin Infection, Cellulitis, Lymphangitis, or Sepsis - becoming very serious. I did not notice any visible sanitation concerns during my visit, but given my outcome, I strongly encourage future clients to: * Ask about foot bath disinfection procedures * Ensure tools are properly sterilized * Avoid services if you have any cuts, shaving, or broken skin I hope this review helps others take precautions. I recommend monitoring your feet closely after pedicure services and seeking care promptly if symptoms appear.

Great Nails has good pricing and I LOVE that you can upgrade your manicure to get a Mimi massage…read more My go to person is Ken. He definitely knows how to do my nails so they look great but last! (I tend to break them so they need to be strong!) They are remodeling and I'm so excited to see how it is going to turn out!

On September 5, 2025, Nick performed my pedicure. Throughout the session, he was not friendly;…read morewhenever I made a request, he appeared annoyed. Additionally, Nick frequently used his phone to send text messages while I was waiting. After sharing my concern about Nick's unfriendly demeanor, another individual--who may be his wife or girlfriend--argued with me, insisting that Nick was, in fact, friendly. When I disagreed, she became upset and responded in a rude manner. Based on this experience, I do not recommend Great Nails & Spa. The staff were not friendly and acted as if they were doing me a favor.

I've been coming here for years now. They take their time and I always feel welcomed. I love this…read moresalon.

Have gone here for nails for several years. Staff is very sweet and kind. They do a great job…read more Appreciate their professionalism and they are great communicators.

I've continued to be very happy with service here. I love the music and the atmosphere. The staff…read moreare pleasant and inviting. Their work has been great. It's nice to have drink options.

I wanted to like this place for the location but can't stand behind their work quality. Salon…read moreitself is gorgeous & well run! Issue is with my nails. Got a full GelX set done on Saturday & by Tuesday 2 nails popped clean off. I got one repaired with no issue, but after the second one came off I'm just done with the back & forth. Shouldn't be paying $70+ for work that comes off in TWO DAYS. As seen on other reviews, whoever owns this salon doesn't mind the negative reviews & doesn't make an effort to make things right. Won't be back here again.

Pre-covid I used to go to a nail salon probably 6-8 times a year whenever I felt like I needed a…read morebit of pampering. I am not a long/flashy/fake nail kinda girl, and I have all the stuff to do this myself at home, but after a particularly rough weekend I found myself with some time. Seeking some quiet and comfort I ducked into Fina for a walk-in on a Monday afternoon. It was pretty quiet, with them finishing up one customer when I came in, and one arriving as I was finishing up. One sweet woman got me a drink and led me to the massage chair for my basic pedi -- comfortable, relaxing and competent. Then I headed to the chairs to do my dip mani -- I keep my nails relatively short, and I like a mani that looks fairly natural (American tips), but I don't want to add length, so it isn't the easiest mani. The nail tech was quick and very skilled. I knew she did a good job before I left... ...but now it has been TWO WEEKS. Like, 2 whole weeks of wear and tear... I'm rough on manicures, and while dips have proven the most durable for me, I am SHOCKED how well this manicure has held up. She did a **fantastic** job!! You can't help nails growing out, but they aren't obvious. Plus not one edge of a nail has cracked or separated from the nail bed yet. The surface of each nail is smooth and uniform, and the white tips weren't so deep onto my nail as to look ridiculous, but still 2 weeks later, even with the nail growth, the white tips still cover the actual ends of my nails...how?! Witchcraft! I don't go often (my teacher pocketbook wouldn't allow it!) but I will definitely be back when I need another pick-me-up!

I called and made an appointment but it wasn't necessary. I was immediately taken care of when I…read morewalked in. I did a deluxe pedicure and manicure with OPI polish. I paid $82 for the service and tipped $25 because the foot massage and massage that came with the pedicure was perfect. No one beat on my leg and they did exactly what I asked for. A little language barrier but we navigated that hiccup together. I will be back! I love the spa like vibe and how it wasn't super busy. No fancy cocktail or razzle dazzle, just a regular salon that pays attention to what the customer wants.

Once again Dominic did a fabulous job on my nails loving my design…read more I make my appointment because they are starting to get busy but no appointment is necessary. You will not be disappointed. Everyone is friendly. Today I found out they need to ask you permission if it's ok to speak Vietnamese to their co workers, that's nice Johnny one of the owners is funny and very outgoing. Ha the Manager always is very welcoming and says hello. Bella the receptionist is friendly and very helpful.

Top notch service! My sister and I went for pedis and a mani. We were offered a drink as soon as we…read morewalked in. The bartender did disclose up front that these would be on a separate tab, which was fine. It was a full bar! The bartender even mixed up a special drink for my sister based off of her taste preferences. She loved it! We enjoyed talking with Richard and connected with him. As far as our mani and pedi services, another great group of folks! Abby worked on my sister's manicure. She gave her an ombré look and the nails were absolutely flawless!! Carden and Chad did an excellent job on our pedicures. They were patient and thorough. We also had some pretty great conversations. Thank you Abby, Carden and Chad for taking great care of us!